Patients
Reviews of Nha Khoa Quoc Te BIK.
Ho Chi Minh City, Vietnam. 163 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.6 out of 10
Overall score
BIK International Dental is a credible mid-tier 3-branch group in suburban Ho Chi Minh City with ISO 9001:2015 certification, named senior dentists, CBCT and iTero 5D technology, and a fully published price list covering Nobel Biocare and Straumann implants at competitive rates. The clinic primarily serves a local Vietnamese market with limited evidence of dedicated English-language or international patient infrastructure, and its Thu Duc location adds travel friction for most dental tourists.
Authenticity
6/10Baseline 7: real ISO-certified clinic, named verifiable doctors, published prices. -1 heavy template language (enthusiastic/dedicated) across many short reviews, 0 verified of 163. Final 6.
Treatment quality
7/10Baseline 7: CBCT, iTero 5D, CAD-CAM, Nobel/Straumann brands, CK1 specialist. One crown detachment noted; no serious failures. Final 7.
Cleanliness
7/10Baseline 7: ISO 9001:2015 BSI certified, reviews cite clean spacious space. One minor hygiene complaint (shared water bottles). No sterility-specific accreditation. Final 7.
Team
7/10Baseline 7: named senior dentists, ex-Central Maxillofacial Hospital, Meritorious Doctor title, CK1 postgrad. Admin errors (scheduling, missed follow-up) do not affect clinical team score. Final 7.
Price value
8/10Baseline 8: full published price list with warranty tiers. Straumann ~$1,400, Nobel ~$1,320, zirconia crown ~$175, Emax veneer ~$240. Zero-interest installment. Excellent value. Final 8.
Tourist suitability
5/10Baseline 5: HCMC Medical Tourism 2025 program participant. No English staff confirmed, no WhatsApp/transfer, suburban Thu Duc location, English website thin. Final 5.
What comes up well
- ISO 9001:2015 certified by BSI (British Standards Institution)
- CBCT, iTero 5D, and TRIOS scanners with CAD-CAM milling on site
- Nobel Biocare and Straumann implants with 20-year warranty
- Full published price list with warranty tiers in VND
- Named senior dentists including ex-Central Maxillofacial Hospital dept head
Points to weigh
- 0 verified reviews across 163 Google reviews; heavy template language (enthusiastic/dedicated/gentle) in majority of short reviews
- Multiple admin/scheduling failures documented in negative reviews (wrong appointment slots, unkept promises, broken online booking)
- No confirmed English-speaking staff or international patient coordinator; suburban location not tourist-convenient
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 163 reviews
I had my dental work done here and I really liked it. It's a reputable dental clinic, the doctors and assistants are very professional, the receptionists are helpful and enthusiastic in answering questions, and the security guards are friendly and lovely.
Reply from the clinic
BIK International Dental Clinic would like to sincerely thank you for choosing to use our dental care services. We wish you good health and happiness.
One reason I decided to get my braces at BIK after researching other dental clinics was their "no refusal of patients" policy. While other clinics I researched said they could only correct 30-40% of my overbite and overbite because I also had 6 porcelain veneers on my upper jaw, after my examination at BIK, the highly qualified doctors confidently assessed that my teeth could be improved by…
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70-80%. I was so happy, and after getting braces, I saw a significant improvement. BIK Dental Clinic is truly worth experiencing. The staff are attentive, the service is excellent, and the doctors are professional – overall, it's fantastic. I'm very satisfied.
I brought my mother to get an implant here. She is extremely afraid of pain, so she was very worried at first, but meeting Dr. Phi, who was both understanding and professional, gentle and painless, made her feel more secure. Now she can eat normally and smile more. Thank you very much to the team of doctors and especially Dr. Phi 🌸 …
At first, I saw many TikTok clips reviewing braces and was afraid of the pain, so I was also hesitant. Who would have thought that after coming to BIK, I would find it not as painful as I thought, guys! 😭👌 Doctor Hoa here is gentle, gives detailed advice, and also gets a great discount. There are even gifts 😍 When I went to get my teeth done, I thought I was going to an event to receive a gift…
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=)) The space is clean and fragrant. The dental clinic is also near the metro station, which is convenient for me. Before, going by motorbike was a bit far :))). Anyone who is thinking about getting braces should try coming here, the receptionists are extremely cute
I had two long-decayed teeth that had undergone root canal treatment and had two porcelain crowns fitted here. When I first arrived, I met Dr. Phi for consultation and treatment. Initially, I was a little worried because I heard root canal treatment is painful, but I was pleasantly surprised because the procedure was very gentle, I didn't feel any pain at all, only a slight numbness in my lips and…
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some mouth fatigue. After the crowns were fitted, they felt slightly uncomfortable, but after a week, Dr. Phi made very careful adjustments, and now I can eat and chew normally and comfortably. Thank you so much, Dr. Phi, for your dedication and meticulous work. The receptionists and assistants were also lovely and helpful, guiding me through each step. The clinic space was clean, creating a feeling of reassurance from the moment I walked in. I give this experience 5 stars.
Reply from the clinic
BIK International Dental Clinic sincerely thanks you for trusting and choosing our dental care services. We wish you good health and happiness.
Good customer care, customers are called to ask after treatment, dentist is very nice, enthusiastic consultant.
The staff are enthusiastic, the doctors are good, and the dental clinic is spacious and clean.
reputable dental clinic, cute security guard, enthusiastic receptionist, dedicated and careful doctor and assistant
The doctor consulted clearly and enthusiastically. When removing the pulp, he was gentle.
The dentists were enthusiastic and provided excellent service and care.
Dedicated service, enthusiastic staff, every time I come here I get very attentive care, I will come back next time
The consultants are cute and enthusiastic, the doctor is friendly.
The dental clinic takes care of customers enthusiastically and thoughtfully. The team of doctors is very gentle and painless.
The staff, doctors, and receptionists were lovely and provided enthusiastic advice. I came here for a filling, and the doctor did a beautiful and gentle job. I recommend coming here.
I've been to this dental clinic many times, and my siblings and I all love it. The staff are friendly and enthusiastic, and the dentists are very gentle and professional 🥰 …
The receptionist gave incorrect time information. 1. The doctor recommended extracting a wisdom tooth in the morning, but the consultant still booked an appointment for the evening, resulting in the tooth not being extracted when the patient arrived. 2. The receptionist told the patient that teeth whitening would take over an hour, but it actually took 4 hours.
Reply from the clinic
After receiving your feedback, the Dental Clinic has reviewed the service process and would like to respond as follows: + Customer Quynh Tram: After examination, you used the following services: panoramic X-ray, teeth cleaning, and wisdom tooth extraction on March 6, 2025. “Regarding wisdom tooth extraction: it will depend on the condition of each customer's teeth and the doctor's recommendation. The doctor may perform the treatment in one appointment, if examined and indicated.” + Regarding in-office teeth whitening: the treatment time will last longer than 1 hour, however, it will depend on the condition of each customer's enamel and the additional services of teeth cleaning and fillings used during the treatment. Therefore, the treatment process requires more time to complete. The Dental Clinic always strives to provide the best experience for our customers and hopes for your understanding and patience. Thank you for your feedback!
I just had my teeth cleaned here. The doctor and staff were very attentive and gentle. Thanks to booking in advance, I didn't have to wait long. Getting my teeth cleaned before Tet (Lunar New Year) is a good idea. There's also a super cute spot for taking photos, you should definitely check it out!
Taking the train from District 1 to get dental work done is very convenient.
The doctor was enthusiastic and friendly during the examination. The reception staff were attentive.
Good service, painless wisdom tooth extraction, recommend everyone to visit, the staff and doctors here are super friendly and lovely
Dr. Thu was very thoughtful in her advice and performed the procedure gently and meticulously.
The doctor gave enthusiastic advice. The operation was gentle. The receptionist gave full instructions on the necessary information.
The dentist at Tbasc Dental Clinic is gentle and reassuring.
Today I went to the dental clinic for a check-up. The customer service was excellent, and Dr. Tan examined and advised me thoroughly. I had a very satisfying experience here.
Reply from the clinic
We are very grateful for the satisfaction of our customers. That is the motivation for the Dental Team to make more efforts. Hope to accompany customers for many years to come. Wishing you good health!
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