Patients
Reviews of New Smile Dentists Patong Phuket.
Phuket, Thailand. 135 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.1 out of 10
Overall score
A genuine long-running Patong Beach clinic with three named and verified dentists, Dental Departures site-visit verification, and strong tourist infrastructure including multilingual staff and central beach location. Equipment includes CEREC 3D and CAD/CAM but no premium implant brands are disclosed, and no JCI or ISO accreditation is held. Light review manipulation deduction applied per tier rules; underlying review content reads authentic with named doctors and treatment-specific detail.
Authenticity
7/10Baseline 8: real clinic, 3 named dentists, Dental Departures verified (site visit + license). -1 light manipulation (4.82/135, Light tier). Final 7.
Treatment quality
7/10Baseline 7: CEREC 3D, CAD/CAM, digital X-ray confirmed. No premium implant brands disclosed. Light tier = -1 auth only, no treatment_quality deduction. Final 7.
Cleanliness
6/10Baseline 7: steam sterilization, CEREC, no JCI/ISO cert or number. -1 unsubstantiated EU-standard technology claim. Final 6.
Team
6/10Baseline 7: Dr. Achara (DDS, 41yr, multilingual), Dr. Sitthanon (DDS, 28yr), Dr. Woranis (DDS, MS Prostho, Dental Council Thailand). -1 generic website claim no specifics. Final 6.
Price value
7/10Baseline 7: consultation 500-1000 THB and All-on-4 250k-500k THB published. No brand-tier breakdown. Dental Departures value 4.74/5. No deduction. Final 7.
Tourist suitability
9/10Baseline 9: Patong Beach prime location, English/German/Japanese staff, Dental Departures verified, hotel complex setting, emergency dental for tourists. Final 9.
What comes up well
- 3 named dentists with DDS qualifications, 22-41 years experience
- Dental Departures verified via site visit and license check
- CEREC 3D + CAD/CAM + steam sterilization in-house
- Multilingual staff: English, German, Japanese, Thai
- Prime Patong Beach hotel-complex location for tourist access
Points to weigh
- Light manipulation: 4.82/135 reviews, no verification badges, Light tier -1 auth applied
- No implant brands disclosed anywhere - premium brand use unconfirmable
- EU-standard technology claim on website is unverifiable marketing language
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 135 reviews
I had two front teeth filled and the results were excellent while my wife had four fillings replaced. Fantastic results by an excellent dentist. Highly recommend.
What a wonderful experience! I have been a terrible dental patient because of fear and breathing problems, but that is in the past. The turn-around came when I visited New Smile Dentists in Patong. While on holiday in Phuket, a friend gave …
Visited New Smile/Promjai dental in April 2018. Had several crowns, veneers, fillings, a root canal and a bridge done in 6 days. Dr.Nat and his team were fantastic. Very knowledgeable, gentle, and professional. Facilities are as good if not …
Will make this short and concrete. I hate dentists. I hated it my whole life. And I had quite a few problems with my teeth before going here. Now, not only did the doctor and assistants work perfectly smooth and …
These guys are absolutely amazing I have been coming to them for four years now , the work they do far exceeds any work I have had done in New Zealand wether it was emergency work or fixing older issues they are definatly first class !! And …
Promjai dental excellent service and care.i am from perth, wester Australia and promjai dental phuket have been my dentist for the last 8 years, i choose to have them my preferred dentist because they are the best in phuket.
I recommend Dr. Nis and this Dental Clinic highly. The friendly manner and professionalism of their staff is outstanding. …
Had a very good experience with a very professional dental practice , I will be back again in the near future
Very good experience! Dr.Nat is very professional, good staff and great accompaniment!I recomed this clinic! (4 veneers, 1 crown, 2 bridges and 1 whitening)
Very profesional staff. I did a teethwhitening and got good results. I'm very happy!
I had a filling that fell out while on vacation. The dentist got me in quickly and did an excellent job.
Reply from the clinic
Thank you so much for your kind words. We are really glad we could help you quickly while you were on vacation-that is exactly what we aim for, especially for our international patients. It’s great to hear that you were happy with the treatment and care you received. Dr. Achara
I’m happy I found this clinic, great Lady dentist, and her team were great. I had a bridge put in and so far so good. I got a cleaning from her which I also recommend. Clean office. Went back for another cleaning at their clinic, love this place, another great cleaning this month
Reply from the clinic
I will let my team know that you are very happy with our services. Thank you so much for sharing your experiences. Dr.Achara
Unfortunately a crown came loose on 1st day of Holiday in Phuket. Found New Smile Dentist on Google. Used Google maps to find location. Dentist is within Hotel complex behind Pool area, I had to ask someone where it was as not visible from street. Very professional, friendly and welcoming. Had to wait less than 30 mins for appointment and crown was put back in place. Reasonable price. Would use…
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again but hopefully I won't have to
Reply from the clinic
Thank you very much for your kind review 🙏 We’re happy we could help fix your crown quickly and that you were satisfied with our service and pricing. Wishing you a wonderful rest of your holiday in Phuket, and we’d be happy to see you again if ever needed 😊 …
I did teeth whitening here and can recommend it. Clinic atmosphere is good (clean) and the whole team was very friendly. I felt very comfortable throughout. The dentist also gave me some tips on maintenance and oral hygiene. Book an appointment if you are considering dental treatment here! And yes they speak good English! With very fair prices.
Reply from the clinic
Thank you very much for your kind review and recommendation. We’re delighted to hear that you felt comfortable during your teeth whitening treatment and enjoyed our clean clinic environment and friendly team. We’re also glad the oral hygiene tips were helpful. It was a pleasure taking care of you, and we truly appreciate your trust in our clinic. We hope to see you again in the future 😊
I just want to start by saying that this is the best dental clinic I have EVER been to!. I flew to Phuket for the first time in December 2025 and needed to get a root canal and 7 filings. I was so scared of the dentist but the team at New Smile Dentists were so amazing, gentle and very caring! They are also very affordable with pricing, saving time thousands it would have cost me to get this…
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work done back in Australia!!! I can’t thank you enough for how much you looked after me! I cannot recommend this dentist enough, if you are thinking about coming to Phuket to get some dental work, please come to New Smile Dentists. They are amazing!! I will definitely be back every year for my check ups!! Thank you again for an amazing experience xxx
Reply from the clinic
Thank you so much for taking the time to share such a heartfelt review. It truly means a great deal to all of us. We understand how frightening dental treatment can feel, especially when you’re travelling and facing procedures like a root canal. Knowing that our team helped you feel comfortable, cared for, and confident makes our work incredibly rewarding. We’re also very pleased that we could help you receive the treatment you needed in a way that was both gentle and good value compared with home. Looking after our patients properly—both clinically and personally—is always our priority. We’ll be very happy to welcome you back whenever you return to Phuket for your check-ups. Thank you again for your trust and your kind recommendation. Warm regards, Dr. Achara & the New Smile Dentists Team
Good clinic, good doctor, I had a filling done here, quickly and professionally, I was satisfied.
Reply from the clinic
Thank you for your kind review and We are happy to hear that you satisfied with our treatments and services, we hope to see you next time :)
I could not recommend this dentist practise highly enough! A huge shout out to Dr Tik 🙏 She is just a highly skilled & brilliant dentist. She explains everything so clearly and thoroughly and I left with the biggest smile on my face - literally!!! The practise is pristine & clean with all the latest dentistry equipment. Such kind, caring staff all round! And prices of around 1/3 of the price in…
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Australia!!!! Thanks Dr Tik, see you next year ❤️
Highly recommend New smile Dental!! First class service from start to finish. Our experience at New smile dentist was fantastic in every respect. The professionalism of the dentists and their clinical support teams was outstanding, and the care and attention from reception staff was first class.I will be recommending New smile dental Phuket to my family and friends.
Reply from the clinic
Thank you for your review and recommending us. I will let our team know about your kind words. Looking forward to see you soon ☺️🙏🏻 …
Went for theeth whitening it didn't even work. My teeth is highly sensitive and I just waisted my money.
Reply from the clinic
Sensitivity can occur in some patient in first 48 hours, you can use the gel to relief the effects. Zoom whitening results depends on original tooth shade - average of 6-8 shades brighter according to provided shade guide.
What an absolutely amazing experience. The whole entire team at New Smile Patong are kind, gentle and knowledgeable. They went above and beyond for me. We will be back for more dental work in the future. Thank you so very Much 🧡
Reply from the clinic
Thank you for your kind words. We are looking forward to welcome you again 😊🙏🏻 …
This was my 3rd visit to New Smile Dental clinic for major dental issues I’ve had over the years and the service has been exceptional at every appointment I highly recommend them.
Reply from the clinic
We are happy to hear that you satisfied with our treatments and services.Thank you for recommending our clinic ☺️
The service i just received, over two sessions, at New Smile dentists was absolutely brilliant. At short notice I was given an x-ray and they identified my issue and within a short time they were at work. They worked quickly and efficiently and followed up and finished the next day. All dentists are great professionals in their field and spoke fantastic English throughout the entire process. I…
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can't recommend them enough to fellow expats. I'll be dropping in again next time for more work, for sure. Great value and greater experience 👏 thanks to all and see you next time, kup!
Reply from the clinic
Thank you for your review. Looking forward to see you again on your next holidays. 🥰 …
Absolutely the best dental experience I’ve had in a very long time! I arranged everything via email before leaving Melbourne, and Nipa was amazing — so helpful and responsive in finalising my treatment plan. In just four days, I had two teeth extracted, a deep clean, a 3-unit bridge, and dentures fitted to cover the front gap until I return in November to complete the rest of my treatment. The…
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he clinic is spotless and modern — I was even given a blanket because the air-conditioning was so good! I felt genuinely comfortable and at ease throughout. Surprisingly, I had no downtime at all apart from waiting for the local anaesthetic to wear off. A few hours later, I was back sipping cocktails and enjoying my holiday! I honestly couldn’t believe how pain-free the whole process was — completely different to my previous experiences in Melbourne. The technology and service are just as good (if not better) than what I’ve had back home. I was quoted $23K–$24K in Melbourne — I paid $3,380 here for all this work, and my upcoming visit in November (for a 4-unit bridge and 4 veneers) will cost $5,794.46. You do the math! 😄 Highly recommend. My new local — not-so-local — dentist! See you soon Nipa, Dr Chumporn and team.
Reply from the clinic
Thank you so much for your wonderful review! We’re thrilled to hear you had such a smooth and comfortable experience with us — it truly means a lot. Dr. Chumporn, and the entire team are grateful for your kind words and are so glad we could be part of your journey. We’re looking forward to seeing you again in November!
I highly recommend New Smile Dental. State of the art facilities, kind warm and professional staff. I had extensive work completed, including implants, crowns, and vaneers. Communication was easy. Explanation of all my procedures was through. Their service was impeccable. A huge thanks to the entire team at New Smile Dental Patong. I could not be happier.
Reply from the clinic
Thank you khun Micheal for your review. Glad you like our works and team. Looking forward to see you again next time ☺️🙏🏻 …
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