Patients
Reviews of Nava Dental Clinic Phuket.
Phuket, Thailand. 227 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.9 out of 10
Overall score
Nava Dental in Rawai is a tourist-focused Phuket clinic with a clearly multilingual front desk, long-term expat patient relationships, and pricing well below European levels. Dr. Fon is repeatedly singled out for honest, gentle treatment. The two notable concerns are an isolated complaint of uvula injury during scaling and a recurring report of appointments running late.
Authenticity
8/10English-language website, 227 Google reviews averaging 4.74, and a long thread of reviews from German, French, English, and expat patients spanning multiple years.
Treatment quality
7/10Heavy positive volume on cleanings, fillings, crowns, root canals, and Invisalign with multiple repeat patients; one 1-star review reports uvula injury from a saliva ejector during scaling, an isolated but serious safety incident.
Cleanliness
8/10Reviewers consistently describe the practice as clean and professional; no broader hygiene complaints across the 50 reviews read.
Team
7/10Dr. Fon is repeatedly named and praised by long-term expat patients; reception lead Sara is recognized for English fluency and one team member speaks German, but full team credentials are not on the website.
Price value
8/10Multiple international reviewers describe pricing as a fraction of European costs, including 30 EUR cleanings and crowns and root canals well below home prices; one French reviewer reports the cleaning price differed from advertised.
Tourist suitability
9/10Strong tourist orientation: Rawai location popular with expats, English and German support at reception, fast pre-arrival booking by email, and consultation often available the day after arrival; no advertised airport transfer.
What comes up well
- Reception speaks English and German; remote pre-trip booking confirmed
- Repeat expat patients across Europe report multi-year trust
- Cleanings, fillings, crowns, root canals all available with English explanation
Points to weigh
- One 1-star review reports uvula injury from saliva ejector during scaling
- Multiple reviewers report appointments running 20+ minutes late
- One review reports cleaning charged above advertised price
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 227 reviews
Highly recommended dental clinic. Competent, professional and friendly stuff. Better treatment than an many western countries.
Reply from the clinic
Thank you very much, your words motivated us more in our daily work. We appreciate customers like you a lot! See you again Fabi, when you are back in Phuket. … More
Clean dental office with very friendly and professional staff. Highly recommended
Reply from the clinic
Dear Antonio, Thank you very much for using our service, We're thrilled that you are satisfied. Hope to see you again soon when you are back in Phuket. … More
The doctor is kind and the staff provide excellent service. I've been here many times and I really like it here. I'm very impressed.
Reply from the clinic
Thank you for trusting us with your oral care. Nava Dental Clinic
Thank you for using Nava Dental Clinic and to give us 5star. Nava Dental Team
Reply from the clinic
Thank you for using Nava Dental Clinic and to give us 5star. Nava Dental Team
Sorry for the late review! We came to Nava in March 2019 for cleaning and whitening. Professional and friendly staff. Very happy with the services provided. I’m glad to see after all these years they are still receiving rave reviews. Highly recommended!
Reply from the clinic
Hello AnQ, Thank you very very much for your review. Feedback like yours,motivated us every day. Hope to service you again in the future. … More
The doctor has a very gentle hand. The staff provide good service and are always smiling. I will definitely come back and use the service again in 6 months.
Reply from the clinic
Thank you for your 5star review! Nava Dental Clinic
Very unprofessional. The dentists will deliberately do a bad job if you complain that you need 2 fillings, as they always only want to do one at a time. They actually hurt me more than helped me. They might be the cheapest, but there is good reason for this!
Reply from the clinic
Thank you for your feedback but we have the incident different in our record. We always try to give the best care to every patients but we do not tolerate rudeness toward our dedicated staff. … More
Today I got a treatment of extraction my tooth.I highly recomend about treatment.Very patient and kind.
Reply from the clinic
Chit Ye! Thank you! It is always a big compliment to read something like this and we are glad that you felt comfortable with us during your visit. … More
I just had to have an emergency trip to Nava dental practice whilst on holiday. The service was far superior to anything I've had in England. The filling was done without any anaesthetic and no discomfort. Everyone was thoroughly professional. Would definitely recommend. Thankyou so much
Reply from the clinic
Hello Carol, thank you very much for your kind feedback. It was our pleasure having you here. Hope to see you again maybe on your next … More
I had a very specific request: I needed a stone removed from my salivary duct. And this was the only clinic that would undertake this minor procedure. Everything went quickly and smoothly.
Reply from the clinic
Hello, thank you so much for your review. we appreciate your nice feedback and that you find us professional. Hope to see you back again soon for your routine check … More
Thank you team, Exceptional service, value and outcome!…. I have already started recommending to all my friends and associates around the world that are very interested in their own procedures and have been watching my …
Reply from the clinic
Shane! Feedback likes yours motivated us everyday and that's why we love what we do. Thank you for taking your time to leave us a review and let other people know … More
I chose this clinic based on recommendations from acquaintances. I also read the reviews, which are very positive. I agree with everything. I had a filling done today. Excellent service. Very kind, fast, and professional staff.
Reply from the clinic
Hello Daniele, Thank you very much for the time to give us your feedback.Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.We … More
I had to have a wisdom tooth surgically extracted, an extraction that in my home country I was told was dangerous and that I might be left with no feeling in my mouth. I came to Nava Clinic on the recommendation of my boss and they treated …
Reply from the clinic
Thank you very much for your time to share your experience with us. We are really glad that you felt comfortable and satisfied. It was a complicated surgery but you also managed everything really well. … More
Just had my teeth cleaned at it was the best I’ve received as yet the doctor took their time and was very thorough. Happy customer, I will be coming back.
Reply from the clinic
Hello Chris, we appreciate your positive feedback. See you again for your routine check up. Nava Dental Team
I am the most annoying person at the dentist and for once I didnt complain for the pain. Absolutely extraordinary !!! I give a big fat 5 because other than being super caring and professional, it’s nice to see such a clean place in Thailand. Thank you 🙏 …
Reply from the clinic
Hi Stelluccia, Thank you so much for your 5 star review. We appreciate your feedback and are really happy that you felt comfortable with us. See you again for your routine … More
Great experience! They went out of their way to schedule me in for my appointments in the short time I had. They removed my impacted canines with local anaesthesia only. They also replaced all my black fillings without any anaesthesia at all and relatively pain free. Good price, great service! Very happy and grateful
Reply from the clinic
Hello Dan! Thank you for your kind words! We can't thank you enough and appreciate your trust in our doctors and assistants. Our best wishes to you!!! … More
Thank you for your review. Hope to see you again soon.
Reply from the clinic
Thank you for your review. Hope to see you again soon.
I came to get my teeth cleaned and left extremely happy with the care and service provided. The results are great.
Reply from the clinic
Thank you very much, Spencer for the positive review. Your words made our day. Hope to see you again soon. Nava Dental Team
I had a positive experience with the clinic. I had a wisdom tooth removed with an incision. The procedure was quick, thorough, and painless. They took X-rays at the first appointment, and the extraction was done at the second. I needn't …
Reply from the clinic
Thank you very much for sharing your experience and we are glad that you are happy with us. … More
Was so thankful that they can squeezed me in via walk-in (needed to wait 30-45 mins). Doctor was lovely and offered several solutions. As I wasn’t from the area, she gave me medicine for my pain. No regrets with this clinic. …
Reply from the clinic
Thank you very much, Aminah for your review and taking the time to share about your experience with us. We appreciate your words! Nava Dental Team
Had a gum filling done. Highly recommend this place. Fast, efficient & the staff are extremely english fluent.
Reply from the clinic
Thank you so much Aidan! Your words makes us happy and prove that we do the right things. Hope to see you again for your routine check up. Have a nice day. … More
Got a filling for 1,000 baht. I almost fell asleep =)
Reply from the clinic
Thank you! we appreciate your feedback, Vasiliy!
Went today to nava Dental clinic very nervous 🙏 staff put me at ease …
Reply from the clinic
Thank you Somma! Your words means a lot to us. See you again soon.
I had an abscess that required a root canal; I was naturally quite anxious - but both the endodontist and the dentist that fitted by crown afterwards were gentle and professional. I didn’t experience any pain or discomfort during the …
Reply from the clinic
Thank you Kyle, for your kind words and wonderful review about our team. We work hard to meet expectations like yours, and we’re happy to hear we have achieved the positive experience for you. … More
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