Patients
Reviews of Nava Dental Clinic Phuket.
Phuket, Thailand. 227 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.9 out of 10
Overall score
Nava Dental in Rawai is a tourist-focused Phuket clinic with a clearly multilingual front desk, long-term expat patient relationships, and pricing well below European levels. Dr. Fon is repeatedly singled out for honest, gentle treatment. The two notable concerns are an isolated complaint of uvula injury during scaling and a recurring report of appointments running late.
Authenticity
8/10English-language website, 227 Google reviews averaging 4.74, and a long thread of reviews from German, French, English, and expat patients spanning multiple years.
Treatment quality
7/10Heavy positive volume on cleanings, fillings, crowns, root canals, and Invisalign with multiple repeat patients; one 1-star review reports uvula injury from a saliva ejector during scaling, an isolated but serious safety incident.
Cleanliness
8/10Reviewers consistently describe the practice as clean and professional; no broader hygiene complaints across the 50 reviews read.
Team
7/10Dr. Fon is repeatedly named and praised by long-term expat patients; reception lead Sara is recognized for English fluency and one team member speaks German, but full team credentials are not on the website.
Price value
8/10Multiple international reviewers describe pricing as a fraction of European costs, including 30 EUR cleanings and crowns and root canals well below home prices; one French reviewer reports the cleaning price differed from advertised.
Tourist suitability
9/10Strong tourist orientation: Rawai location popular with expats, English and German support at reception, fast pre-arrival booking by email, and consultation often available the day after arrival; no advertised airport transfer.
What comes up well
- Reception speaks English and German; remote pre-trip booking confirmed
- Repeat expat patients across Europe report multi-year trust
- Cleanings, fillings, crowns, root canals all available with English explanation
Points to weigh
- One 1-star review reports uvula injury from saliva ejector during scaling
- Multiple reviewers report appointments running 20+ minutes late
- One review reports cleaning charged above advertised price
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 227 reviews
I chose this place this time because almost all of my coworkers (foreigners) use it. …
Reply from the clinic
Thank you for your compliment. Nava Dental Clinic is delighted that you were satisfied with our service. We hope to serve you again in the future. The clinic will continue to strive for improvement and development. Thank you for taking the … More
The staff were polite and provided excellent service. The doctor was kind.
Reply from the clinic
Thank you for your 5-star review. Our team is very happy to receive such praise and hopes to have the opportunity to serve you again. Thank you. Nava Dental Clinic
Great place! Professional approach. My crown came off, and they quickly solved my problem. Everything was great!
Reply from the clinic
A positive review, like yours, motivate us alot to continue what we doing. Thanks for spreading the word! We hope to serve you again soon. Best wishes, Nava Dental Team
I made an appointment. I arrived. They said, "Please wait, your doctor is busy, he has a big case." I asked what time the previous appointment was. It turned out the client had arrived half an hour before mine. So I arrived, waited 10-20 …
Reply from the clinic
Hello Дарья Мирошниченко We apologize for the long waiting time and disappointment. We understand that your time is valuable, and we’re working to improve our scheduling process to … More
I had a very disappointing experience with Nava clinic. Initially, they were able to accommodate me quickly, which I appreciated. The doctor was nice and quickly identified what is the issue. During my first visit, I was informed that I …
Reply from the clinic
Hello Miriam, i remember your case and was the person you interacted with. My big apologies to disappointing you, it was a bad time Songkran holiday and … More
Simply Amazing... just did my regular teeth cleaning and polishing... small caries was found and treated on the spot.. with hygiene and professionalism. Dr Jang took immediate and efficient care without hesitation and without …
Reply from the clinic
Hello Jose! We appreciate your awesome feedback. Our patient satisfaction is our top priority, and we look forward to serving you again in the future. … More
They saw me without a line, even with the intense pain. I really liked everything; I didn't even feel the tooth being pulled. An X-ray was 200 baht, and the injection and labor were 1,300 baht.
Reply from the clinic
Hello Roman! Thank you very much for the kind words and also for your 500baht extra tip money ;)))) … More
I’ve been visiting this clinic for 2 years now, and I’m very satisfied with the quality of service, prices, cleanliness, good spoken English of doctors and staff. They do a great job for me and my daughters. Their schedule might be busy but that’s for good reason! Better book your appointment in advance.
Reply from the clinic
Hello Oleg, Thank you for your positive feedback about our office. We're delighted to hear that you've had a great experience with our team over the years. Providing … More
Very much lucky to have found Nava Dental Clinic. Dr Fon & Team are very friendly and helpful. Everything went smooth and easy. Thank you again. I will be back.
Reply from the clinic
Thank you so much for your kind words! We appreciate your time giving us a 5star review. Our team is very happy about this. Dr Fon & Nava Dental Team
When you live outside your own country dentistry can be a scary thing, with Nava dental that all goes away, their amazing caring customer service really puts you at ease, they explain the process and the costs also, amazing dentist are on hand . Jenny is awesome she really guides you through the process.
Reply from the clinic
Dear Sam! Thank you for leaving us such a wonderful review. We are glad to hear your kind words about our practice, and our dedicated staff will be pleased to learn of … More
The doctor and staff gave good advice. The price was also reasonable and not too expensive. 🙏🏼 …
Reply from the clinic
Thank you for your feedback. Nava Dental Clinic
I first came to the Nava Clinic for a molar to be removed and discussed further treatment to fill the 2 tooth gap that I had. …
Reply from the clinic
Thank you for your kind words, Trudi. We greatly appreciate you taking the time to share your experience with us at Nava Dental. Our dedicated team is always doing everything we can to ensure your experience with us is exceptional and we … More
Amazing, spent 15-20 minutes in the clinic, they cleaned everything and put the prosthesis back in place. Half a year ago, when it fell out for the first time in Germany, they tortured me with this procedure for a week, and it cost 2.5 times more...
Reply from the clinic
Hello! Thank you very very much for your 5star review! Your kind words mean so much to us and are the reason we love what we do. … More
My first visit was amazing. From the moment i walked in, i was greeted and made to feel comfortable. Dr Navaporn was very professional and explained everything i need to know. Will recommend this dentist office.
Reply from the clinic
Thank you very much K.Praew! We appreciate your amazing review! Dr. Navaporn works so hard to ensure that our patients have a great dental experience! we looking forward seeing you again. … More
I was very pleased with Dr.Navaporn and the entire staff. They are extremely professional. I always feel comfortable getting my treatments and check ups here. Highly recommend!
Reply from the clinic
Dear K. Mattasuda, we are so happy you enjoyed your visit with us! All of your kind feedback is very much appreciated. We strive to make sure everyone who visits has their own fantastic experience. Thank you for trusting us with your smile, … More
The doctor is very good, gentle, and provides good service. I am personally very pleased with this clinic.
I've used the service and the service is excellent. Both the doctor and the staff are very gentle. The doctor explains things clearly and is friendly. I will definitely use the service again. I highly recommend this place. 🩷🤍 …
Best dentist far and wide, they do super clean work, I will recommend you everywhere.
Reply from the clinic
Thanks Moni for the kind words. See you soon … More
I received prompt and quick help here. If anyone deserves five stars, it's this dental practice. My dentures had broken in half, and I could no longer chew. They immediately …
Reply from the clinic
Hi Thomas, Thank you so much for your 5-star rating and kind feedback. We're delighted that … More
This place was awesome. I am genuinely terrified of going to the dentist and don’t see myself going anywhere but here from now on! Everyone was very caring and thorough and made me feel very comfortable the entire time. Clean, friendly staff, incredible job on my teeth. Will be back any time I need dental work for sure.
Reply from the clinic
Thank you so much for sharing your feedback, Ryan. Our practice is built on trust, and it is our core intention to continue to earn that trust every day from our patients.We're so happy to hear we've helped you get over the fear of dental … More
If there was a 10 Star review I would have given it! Thanks to Jenny and the wonderful team at Nava Dental for transforming my life, I can actually smile widely again. The care and kindness that was given to me was incredible. I can't thank you enough xx.
Reply from the clinic
Thank you for kind words, Tracy! We love hearing about the amazing experience you had with us! Your kind words mean so much to us and are the reason we love what we do. … More
This clinic has an extremely bad and arrogant client desk service. The dental treatment planning is very chaotical: no explanations, no clear time scheduling. The staff are unfriendly, specifically if a client has some additional technical …
Reply from the clinic
Hi Vadim, all of the 8 customers that was sitting and waiting was witness of how rude you behaved and reacted, we don't accept this kind of act. … More
I chose this place by reading reviews. Going to that place was a good decision. I had root canal treatment and made a crown for a tooth. Everything was perfect. …
Reply from the clinic
Thank you very much Nina, we appreciate your kind words and are very glad you are happy with our service. See you soon again on your routine check up. Have a nice day. … More
Thank you very much for the 5 star rating. Nava dental Team
Reply from the clinic
Thank you very much for the 5 star rating. Nava dental Team
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