Patients
Reviews of MyDental House Dental Clinic.
Johor Bahru, Malaysia. 68 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 68 reviews
I had braces done at this clinic, and the service has been excellent from the first time until now. The doctor is very considerate and gentle, and each treatment is very comfortable. Even though braces require tooth extraction, it doesn't hurt much. The doctor's skills are really good, and the service is also excellent. I recommend everyone to come here for dental care.
Reply from the clinic
Thank you for taking the time to leave such a positive review. It's our honor to provide professional service and resolve your issues. We will continue to strive to provide even better service. Thank you again.
Astounding experience with DR CHAN last friday ,she is very gently and soft spoken during the procedure . By this experience , i gained confident and fearless toward dentist . Highly recommended !!!!!!!! PS: condition of this clinic very clean and comfortable .
Reply from the clinic
Thank you so much for your kind words! We are most gladful that our efforts to provide the best possible care & service to our patients were well-reflected on your visit. We wish you a great day ahead!
Very friendly and professional dentist. My dentist explained each steps in detail to make sure I understand the procedure. Got my wisdom tooth removal here and it is painless. The dentist who treated me is very soft and gentle too. He repeatedly gave me advices on what I should and should not do after the surgery. Will recommend this dental clinic to my friends and family! Good job!
Reply from the clinic
Thank you for the very kind review WJ. We will continue to strive our best to provide optimum care.
Quick and perfect. Got my filling fixed for 150 RM. Recommend.
Reply from the clinic
hi Javier, Thank you so much for giving us this positive review. maintaining our service quality. Thanks again.
My 1st time visit to my dental house. Very patience Dr Cheong assisted by very helpful nurses. Dr Cheong explained in clear details on my teeth. He will inform every procedure he will be doing it. To all my previous of other dental clinics, I confirmed this clinic environment is clean and tidy with new equipments and not painful to do scalling, polishing and filling of broken tooth... Reasonable…
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price. Highly recommended and will go back again and again!
Reply from the clinic
Hi Elvin, Thank you so much for writing this review. Glad that you like our services.
Professional service in scalling and polishing! Doctor very gentel. 👍🏻👍🏻 …
Reply from the clinic
Hi S C, Thank you so much for writing this review. We truly appreciate your kind words.
Excellent medical skills 👍 The doctors and staff are very friendly …
Reply from the clinic
Hi, thank you very much for your praise. We will continue to work hard to provide our services
This clinic is very good, the staff are friendly and the doctor is good, the service is good
Reply from the clinic
Hi Asma, thank you so much for your time and your kind review. It's been our pleasure to serve you.
One of the bsst dentists in JB who is not motivated by money. Really spent some time explaining the procedure and the long-term effects on my tooth.
Reply from the clinic
Thank you so much for giving us this positive review. We aim to serve our customers with best care and at the same time customising to their needs. Thanks again.
The best dental clinic I have been to so far. The doctor was polite, very knowledgeable and professional in doing his job (in my vase tooth extraction). He explained everything to me of what he was doing and that helped me relax. It's definitely going to be my family dental clinic.
Reply from the clinic
Thank you so much for taking your time to leave this positive review. We really appreciate it.
I just had a tooth extracted at My Dental House, thank you very much to Dr Cheong Jia Hui for being willing to take care of my concerns...I'm the type of person who is afraid of having teeth extracted but the service provided by the Dr and staff made me feel comfortable and not afraid...the staff at the front were also very friendly...when I made an appointment, the staff answered any questions…
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I had..thank you again to the Dr and staff at My Dental House...I recommend this clinic to everyone...and the prices are reasonable...
Called to ask for an appointment but the service was very bad. The service was forced. I don't want to. I don't complain about the doctor but I specifically complain about the staff who answered the phone. I'm not asking for charity.
Reply from the clinic
Hi Sorry to hear about your experience. Thank you for the feedback and we will definitely look into it. We always try our best to arrange an earliest possible appointment and yet suitable to our customers.
Came here for teeth check up due to sensitive teeth. The dentist explained my conditions clearly. Love how the dentist help me to do teeth scaling and polishing, gentle and not painful. Better than my experience in another dental clinic.
Reply from the clinic
Thank you so much for the kind words and review. We really appreciate it. Thank you again for trusting us!
The doctor is really great. I am very afraid of getting my teeth fixed. It was my first time getting an injection to fill a large tooth and I fell asleep during the process. The doctor is really great👍🏻 …
Reply from the clinic
Thank you for your support and positive feedback. It is our honor to serve you. … More
the price are higher than the average, sincerely hope the dentist can quote a price before doing treatment. (went to another dental clinic and they quote me a lower price for the treatment based on my teeth's condition)
Reply from the clinic
Hi, Ms Chin Chin Thank you so much for taking your precious time to leave us your feedback. We sincerely apologize for your experience here. This is not typical of us and we would definitely improve on that. As our dentists here are charging accordingly. Within the range, based on their professional judgement. But we would be more alert of the issue you have mentioned. Thanks again. Would you mind we reach out to you to discuss this further? Any further information from you would be much appreciated and we believe it would help us to find the right solution moving forward. Thank you so much, and we look forward to hear from you.
Had been here for several times, for wisdom tooth extraction & scaling. Have to say that their price is really reasonable and affordable. Definitely will come back for my regular dental checkup eventho I'm working in KL 😂 …
Dr cheong treatment is great with good recommendation. Very impressive and caring treatnent. Great recommend to all. Very good.
Reply from the clinic
Thank you so much for giving this positive review. We really appreciate it. We will keep improving to serve you better.
Thank you so much for the excellent dental care. Dr. Chia and their staff are professional at their job. Definitely a recommend dental house to your 'teeth problem'.
Reply from the clinic
Hi Ms Khoo, Thank you for taking time to write us this review. It's been our pleasure to provide the best possible service to you and our customers. Again, Thank You for your trust and support.
Very kindly staff and doctor here are vry good and patients👍🏻👍🏻👍🏻 …
Reply from the clinic
Hi Karen, Thank you so much for leaving us this excellent review. We really appreciate it. Thanks again.
Having a lovely time at here , lovely receptionist with a great smile . Nice and swift treatment given from the doctor, with the almost painless experience. Reasonable prices, definitely recommended for visiting
Reply from the clinic
Hi Joseph, Thank you so much for taking your time to leave this positive review. We really appreciate it. We will keep improving to serve you better.
I sincerely hope the dentist can quote a price after checking the condition of teeth. It is unreasonable when everything is done and suddenly to rise the price (More than 50%). Lastly, please be patient and don't be rude to your client when you insist say overcharging is true. Thanks.
Reply from the clinic
Hi, Mr Adam Thank you so much for taking time to leave us your feedback. We sincerely apologize for your negative experience here. This is not typical of us and we can assure you it would not happen again. Would you mind we reach out to you to discuss this further? Any further information from you would be much appreciated and we believe it would help us to find the right solution moving forward. Thank you so much, and we look forward to hear from you.
I had braces done at this clinic, and the service has been excellent from the first time until now. The doctor is very considerate and gentle, and each treatment is very comfortable. Even though braces require tooth extraction, it doesn't …
I had a great service by Dr Chan Hui Yee. Recommended treatments were sensible and necessary. Highly recommend this clinic !
Reply from the clinic
Hi，Vikneswaran. Thank you for taking time to write us this review. It's been our pleasure to provide the best possible service to our customers. Again, thank you for your trust and support.
My wife had her 3 tooth amalgam removed within 2hrs and got a composite filling... Reasonable price compare to other dentist we have gone to.
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