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Mr & Mrs Dentist

Jl. Iskandar Muda No.103b, Medan, Indonesia

Last audited April 2026 By SmileJet Audit Team How we audit →
4.5/5  · 20 reviews

Why Choose Mr & Mrs Dentist in Medan?

Couple-led private dental practice in central Medan offering general, cosmetic, and orthodontic family care.

Mr & Mrs Dentist is a private dental practice in central Medan, North Sumatra, with a brand identity that suggests a couple-led practice in which both principal dentists work together as a team. Husband-and-wife dental practices are a recognizable model across Southeast Asia, where two licensed dentists share a single clinic and divide cases by interest, schedule, or specialty area. The arrangement gives patients access to two dentists in one location, which can be useful when one is unavailable or when a particular treatment plan benefits from a second opinion within the same clinic. The model also tends to support a more family-oriented patient experience, with husbands and wives often able to see different dentists in the same household based on personal preference or rapport.

The clinic provides routine general dentistry alongside selected cosmetic and orthodontic services for residents of central Medan and the surrounding districts. Routine services typically offered at a practice of this profile include scaling and polishing for periodontal maintenance, composite resin fillings, simple and moderately complex extractions, basic root canal treatment, removable prosthetic work such as acrylic dentures and flexible partial dentures, and ceramic and porcelain-fused-to-metal crowns and bridges for tooth restoration. Many clinics in this segment also offer in-office or take-home teeth whitening, composite bonding for minor cosmetic corrections, porcelain veneers for front-tooth aesthetics, and fixed orthodontic appliances including conventional metal braces and ceramic brackets. Pediatric dental care is typically available for routine examinations, fluoride application, fissure sealants, and simple restorative work for primary teeth.

Central Medan is a busy mixed-use part of the city, with residential streets, commercial corridors, schools, and the dense transport network that makes this part of the city a natural hub for daily life and healthcare. A clinic in central Medan typically draws patients from across the city, including residents of central residential neighborhoods, professionals working in the nearby commercial corridors, and families from surrounding districts who travel into the central area for healthcare and shopping. The convenience and accessibility of central locations supports good patient continuity, with families often returning year after year for routine recall visits, scaling appointments, and treatment as needed.

Orthodontic treatment is one of the highest-demand categories in Indonesian general dentistry. Strong cultural emphasis on a well-aligned smile, combined with attractive pricing relative to comparable treatment abroad, drives steady demand among teenagers and young adults across the country. Treatment is typically structured as an installment-based package covering brackets, monthly adjustments, and final retainers, with overall fees that remain a fraction of comparable treatment in Australia, Singapore, or the United States. General dentists in Indonesia commonly handle straightforward orthodontic cases, while complex skeletal corrections or cases requiring orthognathic surgery are referred to a specialist orthodontist (Sp.Ort) at one of the larger orthodontic centers in central Medan.

Cosmetic dentistry has grown substantially in Indonesia in the past decade, driven by social media, increasingly visual youth culture, and a strong domestic interest in smile aesthetics. Composite veneers, porcelain veneers, smile design treatment plans, and digital design previews have all become mainstream offerings in well-equipped neighborhood clinics. Treatment can range from small composite repairs that take a single appointment to comprehensive multi-tooth porcelain veneer cases that span several visits over a few weeks. Indonesian price points for cosmetic dentistry remain a fraction of equivalent fees abroad, which makes Medan an attractive option for both domestic and international patients seeking smile improvements at accessible costs.

Medan, as the largest city in North Sumatra and the third-largest in Indonesia, has developed into one of the country's important regional dental hubs. The city has a long-standing flow of cross-border medical travel with Penang and Kuala Lumpur in Malaysia, supported by frequent direct flights and ferry connections, and also serves a domestic patient base from across Sumatra who travel to Medan for specialist care unavailable in their hometowns. Within this broader market, neighborhood couple-led practices like Mr & Mrs Dentist occupy the everyday-care segment, while larger multi-specialist centers serve more complex cases such as full-arch implant rehabilitation and comprehensive smile design.

For international patients evaluating Medan as a dental tourism destination, a useful framing is to consider which type of clinic best matches a given treatment plan. A neighborhood general practice is typically a good fit for routine work undertaken on a short trip, including a checkup and clean, several fillings, simple extractions, basic crowns, denture adjustments, whitening, or moderate cosmetic work such as composite veneers on a few front teeth. Indonesian price points for these services typically run between fifteen and thirty percent of equivalent fees in Australia or Western Europe, so even a modest treatment plan can deliver meaningful savings. For more involved work such as full-mouth implant rehabilitation, complex periodontal surgery, or extensive porcelain veneer cases, larger Medan centers with multi-specialist teams and in-house imaging facilities are typically a better match.

Patients evaluating any clinic in this category should verify several practical points before treatment begins. The first is that the principal practitioners are licensed dokter gigi (drg.) registered with the Indonesian Dental Council (Konsil Kedokteran Gigi Indonesia), and not ahli gigi or tukang gigi, which are traditional denturists whose legal scope under Permenkes 39 of 2014 is limited to producing removable acrylic dentures and does not include drilling, fillings, extractions, root canals, implants, or any treatment of natural teeth. The second is to ask which specific procedures the clinic performs in-house and which are referred to specialists, so that complex cases are routed correctly from the start. The third is to confirm whether digital radiography or panoramic imaging is available on site, or whether radiographs are taken at a nearby imaging center.

Pricing transparency is generally strong in Indonesian dentistry. Clinics typically present a written treatment plan with itemized fees following the initial consultation and any required radiographs, and patients are usually welcome to ask about alternative materials, treatment sequencing, and installment options for larger plans. Communication is primarily in Bahasa Indonesia, although younger Medan dentists trained in the past decade often have functional English. For visitors traveling to Medan specifically for dental treatment, a sensible approach is to schedule the initial consultation early in the trip, agree on a written treatment plan, sequence procedures over the available days, and clarify aftercare arrangements before leaving. As with any healthcare decision made abroad, prospective patients should review the clinic in advance, confirm the treatment plan in writing, and verify that aftercare and any required reviews can be arranged either locally during the visit or remotely after returning home.

Patient Reviews from Medan

4.5

★ 20 reviews

F

fatimah rani

April 2026 · ★ 5

With your permission, I would like to express my gratitude to the owner, team of doctors, nurses, and all stakeholders at Mr. and Mrs. Dentist. Why? The clinic is excellent. Earlier, my acid reflux flared up and I was having heart palpitations. I asked for help here. Even though they don't know me, they helped me, gave me support, and even let me rest for a while. Whoever owns it, I pray that the clinic will prosper and be successful.

R

Recruitment wh Recruitment wh

April 2026 · ★ 1

I felt cheated, the dental treatment didn't work as promised. It was expensive, but the service was poor.

R

Reviewsumut Reviewsumut

April 2026 · ★ 1

Not as promised, a false promise. Received the money straight away, bye2, very arrogant. Be careful with this doctor, don't sign anything.

J

Jjc Family

April 2026 · ★ 5

This dentist was absolutely incredible,while during my whitening session,i thought it would hurt but no it was calm and also painless.when i was in the uk,the dentist was so bad i literally have trauma of the dentist,now i have overcomed my fear of the dentist with the help of mr and mrs dentist.and for another info,i didny know i had a milk teeth,and when the doctor pulled it out,i didnt even realize it,thanks mr and mrs dentist dor helping cleaning my teeth!

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Vania Kwan

April 2026 · ★ 5

I just finished my teeth whitening session at Mr&Mrs dentist, and I can't recommend this place enough! 🥰🥰 The atmosphere is so cozy and welcoming, and the service is top-notch. Drg.Rico Setiawan and his team take the time to explain everything with genuine care and attention to detail. I've been to many dentists before, but this is by far the best experience I've ever had. Thank you Drg. Rico, now have a confident, bright smile that I'm proud to show off😄. If you're looking for a dentist that truly cares about your oral health and overall wellbeing, look no further than Mr&Mrs dentist. Highly recommended! ✨♥️

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Alexander Hughes

April 2026 · ★ 5

Dr Rico and Dr Emma are friendly and knowledgable dentists. They have great English to support foreign patients, and the support staff at the clinic are helpful and prompt. My #1 recommendation for a dentist in Medan! Thank you!

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Linda Hamm

April 2026 · ★ 5

My husband and I both visited Dr. Emma yesterday for a cleaning. I also had a front tooth repaired and my husband had a cavity filled. This is a very professional practice offering high quality care. I can recommend them without any reservation.

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miko wsb

April 2026 · ★ 5

The place is cozy, the doctor is experienced, the price is friendly, the doctor is definitely similar to Reza Rahardian but the jail break version

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Ferry Andresen

April 2026 · ★ 5

It turns out this pair of doctors are husband and wife. They're both friendly and competent, with ample parking and state-of-the-art equipment. Treatment is best by appointment, as walk-ins can be a bit slow due to the busy schedule before the coronavirus hit.

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Johan Long

April 2026 · ★ 5

My favorite dentist.. I'm with you, doc.. By the way, the advice written by Mr. Tony seems worth considering, doc..

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★ 4.5 (20 reviews)

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