Patients
Reviews of MAPA Dental dentistas Monterrey Poniente.
Monterrey, Mexico. 49 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 49 reviews
Excellent service, with a good explanation and treatment tailored to my needs.
I've been going to get my teeth cleaned twice a year for over two years, and the doctors are very professional, kind, and trustworthy. My whole family regularly goes for their cleanings. Excellent facilities and a great location.
Poor service, lacking empathy with the patient. Dr. Marisela arrived more than 20 minutes late to the appointment and didn't even offer an apology. I demanded compensation for my lost time, but she only said, "It's the price of the appointment." She was very repetitive in her explanation, repeating the same thing over and over. I do not recommend her.
Reply from the clinic
Dear Karla: We sincerely regret that your experience did not meet your expectations. At our clinic, we strive to provide quality care and empathy to each of our patients, and it is clear that we failed to do so on this occasion. We apologize for the delay and any inconvenience this may have caused. We appreciate your feedback, as it helps us identify areas for improvement. We are taking steps to ensure situations like this do not happen again and to ensure our patients always receive the care they deserve. We would like to speak with you directly to resolve this situation and improve your experience. If you are happy for us to, please contact us at 8122023087. We remain at your disposal. Sincerely, Mapa Dental Avanzada
Super professional, friendly, effective, and stable dentists and specialists... I've been seeing them here for 8 years!
Excellent care and service. I have a lot of sensitivity in several teeth and I'm terrified of going to the dentist, but with them, both the doctor and the assistant have been great. They are very patient and careful when performing procedures. I felt very confident with them and I highly recommend them.
I recommend the service 100%; the attention is top-notch and very professional. The staff is highly trained.
I have been coming for several years and they have excellent service and above all treatment
Excellent dental clinic, very good service. I was seen by a very professional, warm, and friendly doctor who explained my follow-up care in detail, which truly instilled a lot of confidence in me. I highly recommend her and I'm very happy to continue with my dental treatment. I had a cleaning and I loved it! I'm looking forward to always having a smile on my face!
Excellent care. I came to MAPA Dental over a year ago for a bruxism problem. From the first consultation, I was treated with kindness and professionalism. I am very grateful to the team, especially Dr. Juan Pablo, because thanks to the treatment he suggested and the follow-up, I have noticed very favorable results. I highly recommend them because they are very patient and clear in their…
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explanations.
I'm someone who dreads going to the dentist. I went to get some cavities treated, which led to a filling in one tooth, but in the end, I had to have two wisdom teeth extracted in a single session. Everything went perfectly; my pain was resolved, and they didn't charge me anything until my filling was 100%. I was very satisfied with the treatment; they were always attentive, very kind, and…
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professional. I highly recommend them 10/10.
Excellent service at Mapa Dental. They are very professional and have a warm and friendly approach that inspires confidence. Modern facilities and top-notch service. 100% recommended!
Amazing service! An excellent, top-notch team! The doctors are incredible and left my teeth looking perfect! Highly recommended 🙏🏼✨ …
Excellent service and super patient, I've been here for 5 years and I'm still amazed by their services!!!
Excellent service and attention. I went in for a toothache and they diagnosed exactly what was wrong. They are very kind and professional.
MAPA provides exceptional care, guidance, and confidence to all its patients. Personally, I greatly appreciate the follow-up, availability, and explanations regarding both the treatment and the diagnosis. The doctor is always incredibly patient, has a positive attitude, and prioritizes the patient's well-being while performing procedures such as cleanings, applying treatments, and/or fillings. I…
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I also had molar extraction surgery at this clinic, and they were excellent, both during and after the surgery. The follow-up and guidance during recovery made me feel completely at ease. Without a doubt, my trusted dentists 💖
I had a wonderful experience with the doctors. From the first call and scheduling my appointment, I felt very well taken care of. The atmosphere in their office is welcoming, clean, and professional, which gave me a lot of confidence. They explained each step of the treatment clearly and understandably, and they were always available to answer all my questions. The prices are excellent, the…
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doctors are excellent and professional, and they offer all the specialties. I felt completely safe. In addition, the staff is very friendly and professional, which makes the experience even more pleasant. Highly recommended! I will definitely continue to be a patient of Doctors Juan and Maricela.
I highly recommend the dentists at Mapa Dental. They are very professional, ethical, and attentive to your individual needs. Thank you very much for your care. Keep it up.
A super excellent service and very professional staff, congratulations 💯🥳👏🏻👏🏻👏🏻 …
I recommend the dentists and the place; they do excellent work. I had a nearly severe condition, and with cleaning, treatment, and follow-up, my oral condition is now gone. It's also important that I followed the recommended hygiene guidelines. Again, I highly recommend them. The cost is very reasonable.
I was on a business trip and had a tooth emergency; they made room for me, treated me, and did a fantastic job. Excellent service, very thorough, careful, and great customer service. Highly recommended.
Reply from the clinic
Thank you very much, your opinion is very valuable, it was a pleasure assisting you. Best regards.
They always provide very friendly treatment and attention. Excellent service!
Reply from the clinic
Thank you very much for your comment. Your opinion is very valuable. It's a pleasure to serve you. Best regards.
A great experience! Patience, cleanliness, attitude, excellent service... Thank you so much for everything!!
Reply from the clinic
We're delighted to have you, thank you for your comments.
My trusted dentists, very attentive to your problem and providing accurate diagnoses, address your needs and resolve any questions completely. I highly recommend the service and consultation with Dr. Juan Pablo and Dr. Maricela, with first-class follow-up.
Reply from the clinic
Thank you for your comment, it encourages us to keep going.
Excellent and professional service. Dr. Juan Pablo treated me for a resin filling and the extraction of two wisdom teeth, and everything went perfectly. Very kind and attentive, I highly recommend them.
Reply from the clinic
We are always happy to receive you and be able to help you.
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