Patients
Reviews of Lumia Dental Cheras 雪亮牙科诊所.
Kuala Lumpur, Malaysia. 67 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 67 reviews
Very nice and patient dentist and receptionist. I have a sensitive gag reflex but dentist calm me down and treat me very gently. She also guide me how to take good care of my teeth to avoid being worse. Highly recommended✨
Very professional service by Dr Olivia and friendly service by receptionist Emy
Reply from the clinic
Hello Jackie Jen Yi! Thank you for your kind feedback and for taking the time to leave us a review! We look forward to serving you again in the future.
I came in today for a teeth cleaning, X-ray, and to have a molar extracted. The dentist examined my teeth very carefully and explained their condition, letting me choose what I needed without being pushy. The whole process was very comfortable.
The clinic is comfortable, the waiting area is spacious and the doctors are very professional. The best
It was perfect doctor , claening clinick very good service I recommend everyone to come to them, as their prices and services are affordable for everyone, in addition to their high quality.
Excellent service. Detailed explanation provided on my wisdom tooth. Comfortable environment. Highly recommended!
I had my teeth cleaning and filling done here, and the experience was great. The dentist was professional, gentle, and very patient. The cleaning was thorough, and the filling was painless. Highly recommended!
Had a wonderful experience and truly appreciated the care I received throughout my root canal treatment. Dr. Vanessa provided exceptional care, calm, precise, and confidently done. She always took the time to patiently explain every detail about my teeth and the procedure, which made me feel comfortable, informed, and well looked after. The staff and assistants were kind, friendly, and…
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d incredibly supportive, creating a warm and welcoming environment. Even on occasions when Dr. Vanessa handled my treatment on her own, she did so with genuine care, enthusiasm, and confidence. Overall, the experience exceeded my expectations, and I wouldn’t hesitate to return in the future. Thank you to the entire team, and keep up the amazing work!
The doctor was very friendly and explained things in detail. They were also very considerate.
Great dentist with very friendly and professional staff. The price seems markt price.
The place is very nice, comfortable, and clean. The doctor explained everything clearly and was very patient, even repeating things when I didn’t fully understand. The payment process was hassle-free. Overall, the service was amazing. Highly recommended!
My mum Susila, had the best treatment here! She travels from London every year for treatment here. The team is so gentle, so caring and kind and the dentures she got done this year are amazing and painless. We will definately be back. Thanks Lumia!!
Really bad wait for a long time that not following the schedule and the dentist’s attitude is sooo bad and change without doing anything
Reply from the clinic
Response from the owner Edited 3 months agoHi Ms Tan, Thank you for sharing your feedback. We’re sorry your experience was not as you hoped and appreciate the chance to clarify. We understand it can be frustrating not to receive the treatment you expected; however, since your orthodontic treatment was started overseas, the procedure you requested could not be safely done without reviewing your previous records. Our dentist explained that any orthodontic adjustment, even a "simple" power chain change, is considered active treatment and directly affects how your teeth move. Proceeding it without proper information could compromise your treatment outcome and would not meet professional guidelines. During your visit, our team also assisted by taking photos and providing guidance to help you communicate with your treating dentist overseas. We remain happy to assist once the relevant records are provided. Thank you for your understanding.
what a great experience I had at LUMIA DENTAL clinic you must all try to visit them! experience speak, louder than words , keep up the good job Dr!
Dr Olivia Cheong is excellent with my small girl. She knows how to comfort my kid and very patient with her. Thumbs up to her and her staff
Thank you for your service; you were very attentive and provided excellent service.
The dentist really made sure that I understand the condition of my teeth. She also encourages me to ask questions and always ask if there’s anything I would need or like to achieve.
Doctor explain is very patient and well explained of my issue.
Lumia Dental was recommended by a friend and for very good reason. The staff were very professional, kind and knowledgeable and were able to answer any questions I had. The service I received was excellent and surpassed any other clinic I’ve been to. I would highly recommend to others looking for anything from a regular check up/clean to sophisticated procedures.
Blew my old dentist out of the water. The dentist is so gentle and professional, corrected the mistakes made by my previous visits elsewhere and even gave me some tourist advice for making the most of my trip in Malaysia!
Dr Olivia Cheong and her staff Shakirah was very attentive and detailed in explaining beforehand on what needs to be done .Every step for the procedure i had done was very relaxing
I’m really more than just satisfied with my experience here! I’ve been to a few dental clinics before, but honestly, this is the best one so far. The staff are super friendly, professional, and they make you feel comfortable from the moment you walk in. The dentist explained everything clearly, did the treatment gently, and the results are amazing. The clinic itself is very clean, modern, and…
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d well-managed, which gave me extra confidence. If you’re looking for a dental clinic that truly cares about their patients and delivers excellent service, I highly recommend Lumia Dental. Definitely my go-to clinic from now on! 💯✨
I highly recommend this clinic. It was my first time coming here, but the doctor and staff were so friendly that they made me not afraid.
Already had 3 treatments here. So far the best dental service ever! And the price also very affordable. Highly recommended 👍 …
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