Patients
Reviews of Lotus Smile International Dental.
Da Nang, Vietnam. 389 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.7 out of 10
Overall score
Lotus Smile International Dental opened in 2020 and has built a strong record with foreign tourists — confirmed English service via WhatsApp, 4 named staff members, and multiple substantive multi-procedure foreign patient reviews (implants, crowns, veneers). The review pool is significantly contaminated by an SEO keyword injection cluster (~10-12 reviews) and near-duplicate templated text, which severely dents authenticity despite the genuine reviews being quite credible.
Authenticity
2/10Baseline 7: 4 named staff (Dr. Nhan, Nga, Tuyen, Trinh). -3 Heavy: ~10-12 reviews inject 'dental clinic da nang'/'best da nang dentist' keyword phrases — coordinated SEO injection cluster. -1 Light: near-duplicate root canal review (Thảoo vs Thanhhoa Ungvo, nearly identical text). -1 Light: California cosmetic dentistry template duplicated across 2 reviewers. Final 2.
Treatment quality
8/10Baseline 8: Mick — 3 implants + crowns confirmed well; Chi Nguyen — veneers + 2 implants from NZ; root canal painless (multiple); fillings + ceramic inlays; laser whitening effective (Katy McMackin). No failures reported. Final 8.
Cleanliness
8/10Baseline 8: Doron koren describes 'cozy, clean, smells good, well-maintained, luxurious'; Thanh Văn notes sterile treatment rooms and uniform attire; multiple reviewers cite modern equipment. Final 8.
Team
7/10Baseline 7: 4 staff named organically (Dr. Nhan implants, Nguyễn Kiều Nga whitening, Tuyen+Nga crowns, Trinh English consultant). English via WhatsApp confirmed. Receptionist refunded overpayment honestly (kiet Tran). Final 7.
Price value
6/10Baseline 6: K C gives specific pricing — cleaning 300,000 VND, mouth guard 5,000,000 VND. Clinic offers 0% installment plans and free CBCT scan with implants. Reviewers note affordable vs home country comparisons. Final 6.
Tourist suitability
8/10Baseline 7: Da Nang primary hub, est. 2020. No website (-1 normally), but offset by strong confirmed English: Katy McMackin (WhatsApp English, same-day), kiet Tran (all staff English), Mick (foreign tourist 3 implants), multiple Oceania/NA reviewers. Final 8.
What comes up well
- 4 named staff members including English-speaking consultant Trinh
- Confirmed English service via WhatsApp — same-day appointments available
- Multiple substantive foreign patient reviews: 3 implants, veneers+implants, laser whitening
- Specific pricing available: cleaning 300k VND, 0% installment plans
Points to weigh
- ~10-12 reviews contain SEO keyword phrases ('dental clinic da nang', 'best da nang dentist') — coordinated keyword injection campaign
- Near-duplicate root canal review text across two different reviewer names
- California cosmetic dentistry template repeated by two different reviewers
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 389 reviews
Had 3 small fillings done here and had a significant quote made up re more major work needed if I fly back over. I havnt been back fir major work yet but they were fast, professional and budget friendly
Reply from the clinic
Lotus Smile Dental clinic – Thank you for your valuable feedback. We’re delighted that our team could make your visit comfortable and pleasant from start to finish.
The hospital was clean and the medical care was excellent, so I liked it.
I’m from Brisbane and had a pleasant visit. The dentist da nang here handled everything professionally. The experience was very positive
Reply from the clinic
Lotus Smile Dental clinic – Thank you for sharing your experience with us. Our Da Nang Dentist team is happy to hear that you felt well cared for during your appointment. Your support means a lot to us.
The transformation of my smile is truly remarkable and looks very natural. I am incredibly impressed with the dental veneer quality and the precision of the doctors. It was worth every penny spent during my trip
Reply from the clinic
Lotus Smile Dental clinic – Thank you for your positive review and trust in our dental clinic. Our team is committed to making every visit as smooth and comfortable as possible.
Great dental clinic. Great professional service and value for money.
While visiting from Chicago, I tried teeth whitening da nang here. The process was comfortable and effective. My teeth are noticeably brighter now
Reply from the clinic
Lotus Smile Dental clinic – Thank you for your wonderful feedback. We’re delighted to know that you had a positive experience with our team. Providing comfortable and professional care is always our priority, and we look forward to seeing you again.
Great
I’m from Gisborne and was quite nervous about the dental surgery I needed. My dental implant was placed with such care that I didn't feel a thing. The healing has been perfect
Reply from the clinic
Lotus Smile Dental clinic – Thank you so much for your positive review. We’re very happy to know that you had a pleasant experience with us. Our team is always committed to providing careful, friendly, and professional service. We truly look forward to welcoming you again in the future!
"One thing that really stands out at Lotus Smile is their use of authentic imported materials. They showed me certificates for all materials used in my treatment, and …
As an engineer from Darwin, I appreciate precision and high-tech equipment. Lotus Smile is the top dentist da nang for anyone who values modern medical standards. The 3D imaging they use is impressive
Reply from the clinic
Lotus Smile Dental clinic – Thank you for sharing your experience with us. We’re pleased that you enjoyed your visit and felt well cared for by our team. Your feedback means a lot and encourages us to continue improving our service.
Hien, the dentist that worked on me at Lotus, was absolutely fantastic. She cleaned my teeth the first day for an incredibly reasonable 300k vnd and did a fantastic job. I required two fillings. Booked in that 2 days later. 1 million vnd …
Terrible service receptionist was not very polite nor did she try to communicate with me
Reply from the clinic
We’re sorry your visit to Lotus Smile Dental didn’t fully meet your expectations. Could you let us know which part of your experience was unsatisfactory? Our Da Nang Dentist team is always looking to improve and provide better care for every patient. You’re welcome to share your concerns through our website or messaging system so we can address them promptly.
Me and my partner came in for teeth clean and whitening. Great service and noticed a HUGE difference after just one session! (It gave me very sore and sensitive teeth for a day though, but that can’t be helped). After I got them whitened …
Lovely place,everything done professionally
I come here regularly for my dental check-ups and cleanings. They never rush through appointments, and always explain everything they see in my X-rays. I really appreciate how proactive they are about prevention instead of just treatment. Also, the cleanings are gentle and not painful at all.
I came in for a consultation regarding a missing tooth (#47), bite concerns, and a possible implant. An X-ray was taken, but the explanation during the visit was very limited. I was not clearly shown or walked through key details such as bone height, proximity to the nerve, or how my bite/grinding might affect the treatment plan. I was asked to continue the explanation over WhatsApp, but the…
Read the rest of this review
e follow-up mainly focused on pricing, without providing the clinical measurements or detailed explanation needed to make an informed decision. For something as important as implant treatment, I expected a more thorough, in-person consultation with clear information before discussing costs. While the staff were polite, I left feeling uncertain and not fully informed, so I decided to seek a second opinion elsewhere.
Reply from the clinic
Lotus Smile Dental clinic – We’re sorry to hear that your recent experience did not meet your expectations. We value all feedback and would appreciate the opportunity to learn more about your concerns. Please feel free to contact us so we can address the matter properly.
I had a bad crown job from another clinic and came to Lotus Smile for help. The doctors here removed the old crown and replaced it with a new one that fits perfectly and looks just like a natural tooth. They were so kind and didn’t pressure …
Outstanding dental care! The team is very attentive and the service is excellent. They made sure I was comfortable during the entire procedure. I truly appreciate their professionalism and kindness. Highly recommend this clinic
Reply from the clinic
Lotus Smile Dental clinic Da Nang - Thank you for taking the time to leave a review! We’re pleased that you had a smooth and positive experience with us. We look forward to supporting your dental care in the future!
The clinic is clean, modern, and comfortable. I had porcelain veneers done here and the results look very natural. The dentist was professional and careful. Highly recommended.
Reply from the clinic
Lotus Smile Dental Da Nang dentist - Thank you for sharing your experience! We’re happy that our team could meet your expectations. Creating a relaxed and professional environment is always our goal. Looking forward to welcoming you back!
Rough/unpolished filling had to get it redone elsewhere. Had to wait almost an hour from scheduled appointment time, clearly too many customer as I saw dentists swapping patients midway during what appeared to be cleaning procedures. My filling was rough and had an overhang, had to get it redone. The cost was 200k instead of the 700k they charged.
Reply from the clinic
We’re sorry to hear that your experience at Lotus Smile Dental was not as expected. We would really appreciate it if you could share more details about what didn’t meet your expectations. Our team is always working to improve and provide better care for every patient. Please feel free to contact us via our website or messaging channels so we can assist you and resolve your concerns as soon as possible.
Great service. No waiting time and the only had to do a Quick Look for the prescription and they didn’t even charge me for their service. Super nice staff and well kept location.
Reply from the clinic
Lotus Smile Dental clinic – We truly appreciate your kind review! It means a lot to our team to know that you had a positive experience with us. We’re always here to provide careful and comfortable care whenever you need. Looking forward to welcoming you back!
Excellent service, enthusiastic and friendly staff.
Reply from the clinic
Thank you for taking the time to give us a 5-star rating! We are delighted that you felt satisfied and at ease throughout your visit. Our team always strives to provide the most comfortable and attentive experience possible. We look forward to serving you again in the future!
Impeccable service and price; if you have a minor issue while you're there, I highly recommend them.
Reply from the clinic
Lotus Smile Dental clinic – Thank you very much for your kind 5-star review! We’re glad to hear that you had a positive and comfortable experience with us. Our team always aims to provide attentive care and clear guidance for every patient. We look forward to seeing you again!
Got my teeth cleaned and had a brief check up. Was clean and cheap even if you don’t have a voucher (300VND). They take walk ins
Reply from the clinic
Lotus Smile Dental clinic – Thank you for your wonderful review! We’re very happy that you were satisfied with our service. Our team always strives to deliver high-quality care in a friendly and relaxing environment. Looking forward to your next visit!
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