Patients
Reviews of Lotus Smile International Dental.
Da Nang, Vietnam. 389 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.7 out of 10
Overall score
Lotus Smile International Dental opened in 2020 and has built a strong record with foreign tourists — confirmed English service via WhatsApp, 4 named staff members, and multiple substantive multi-procedure foreign patient reviews (implants, crowns, veneers). The review pool is significantly contaminated by an SEO keyword injection cluster (~10-12 reviews) and near-duplicate templated text, which severely dents authenticity despite the genuine reviews being quite credible.
Authenticity
2/10Baseline 7: 4 named staff (Dr. Nhan, Nga, Tuyen, Trinh). -3 Heavy: ~10-12 reviews inject 'dental clinic da nang'/'best da nang dentist' keyword phrases — coordinated SEO injection cluster. -1 Light: near-duplicate root canal review (Thảoo vs Thanhhoa Ungvo, nearly identical text). -1 Light: California cosmetic dentistry template duplicated across 2 reviewers. Final 2.
Treatment quality
8/10Baseline 8: Mick — 3 implants + crowns confirmed well; Chi Nguyen — veneers + 2 implants from NZ; root canal painless (multiple); fillings + ceramic inlays; laser whitening effective (Katy McMackin). No failures reported. Final 8.
Cleanliness
8/10Baseline 8: Doron koren describes 'cozy, clean, smells good, well-maintained, luxurious'; Thanh Văn notes sterile treatment rooms and uniform attire; multiple reviewers cite modern equipment. Final 8.
Team
7/10Baseline 7: 4 staff named organically (Dr. Nhan implants, Nguyễn Kiều Nga whitening, Tuyen+Nga crowns, Trinh English consultant). English via WhatsApp confirmed. Receptionist refunded overpayment honestly (kiet Tran). Final 7.
Price value
6/10Baseline 6: K C gives specific pricing — cleaning 300,000 VND, mouth guard 5,000,000 VND. Clinic offers 0% installment plans and free CBCT scan with implants. Reviewers note affordable vs home country comparisons. Final 6.
Tourist suitability
8/10Baseline 7: Da Nang primary hub, est. 2020. No website (-1 normally), but offset by strong confirmed English: Katy McMackin (WhatsApp English, same-day), kiet Tran (all staff English), Mick (foreign tourist 3 implants), multiple Oceania/NA reviewers. Final 8.
What comes up well
- 4 named staff members including English-speaking consultant Trinh
- Confirmed English service via WhatsApp — same-day appointments available
- Multiple substantive foreign patient reviews: 3 implants, veneers+implants, laser whitening
- Specific pricing available: cleaning 300k VND, 0% installment plans
Points to weigh
- ~10-12 reviews contain SEO keyword phrases ('dental clinic da nang', 'best da nang dentist') — coordinated keyword injection campaign
- Near-duplicate root canal review text across two different reviewer names
- California cosmetic dentistry template repeated by two different reviewers
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 389 reviews
Teeth cleaning went very well would recommend and great customer service But the teeth whitening caused very sharp pain and not sure if it was worth it Also when finished would not allow me to use my 300,000Vn coupon
Reply from the clinic
Lotus Smile Dental Clinic – Thank you so much for taking the time to share your experience! We’re truly pleased that you were satisfied with our service. Our team is committed to providing gentle, professional care in a welcoming environment. We look forward to taking care of your smile again in the future!
good, reputable clinic
Reply from the clinic
Lotus Smile Dental Clinic – Thank you so much for your 5-star rating and positive feedback! We are delighted that you had a satisfying experience during your visit. Our team always strives to provide professional, gentle service and create a comfortable atmosphere for our clients. We hope to welcome you back for another visit!
Excellent service for a price you can’t beat, staff is very friendly and speak great English
Reply from the clinic
Lotus Smile Dental clinic Da Nang – Thank you for your lovely review! We’re happy to hear that you felt comfortable and well cared for during your visit. Our team always strives to provide the best possible experience. Looking forward to seeing you again on your next visit!
Clean and beautiful, fast and professional service.
Reply from the clinic
Lotus Smile Dental Clinic – Thank you for taking the time to leave a review! We are delighted that you were satisfied with your experience at our clinic. Our team always strives to provide dedicated and professional care. We look forward to welcoming you again!
Enjoyed my visit to Lotus Smile Dental. Very friendly and professional experience. Got a check up and clean and the result I am very happy with. Feeling very fresh. Well worth the visit.
Reply from the clinic
Lotus Smile Dental clinic – Thank you so much for your wonderful feedback! We’re glad to know you had a pleasant experience with our team. Providing quality care and a comfortable visit is always our priority. We look forward to seeing you again!
Had a great experience at Lotus Smile for a teeth cleaning. The clinic is super modern, the staff speaks excellent English, and they were very professional throughout. I specifically appreciated how they accommodated my request to keep the chair slightly upright. Quick, efficient, and great value for money. Highly recommend for travelers
Reply from the clinic
Lotus Smile Dental clinic – Thank you so much for your kind review! We’re happy you had a great experience with our team. We always aim to provide professional care and ensure your comfort. Hope to see you again!
Very friendly and professional service and staff. Teeth whitening process was great, explained the after-care really well. Coming back next year for annual check up
Reply from the clinic
Lotus Smile Dental clinic Da Nang – Thank you for your feedback! We’re glad you had a positive experience with us. Our team is committed to delivering safe and high-quality dental care for every patient.
Left with my teeth feeling extra clean! My friend got her cavity filled for a very good price. The process is easy for foreigners and the staff is very kind.
Reply from the clinic
Lotus Smile Dental Da Nang dentist – Thank you for your kind words! Our team always strives to provide professional and personalized care. We’re glad you felt comfortable during your visit.
Great service at reasonable prices. Will come again when in Vietnam
Good quality service and reasonable price. Very recommended.
Reply from the clinic
Thank you so much for your kind words about our dental clinic Da Nang. We truly appreciate you taking the time to share your experience. It means a lot to our team and encourages us to keep doing our best.
Great and efficient service!
Reply from the clinic
We’re delighted that your experience at our dental clinic met your expectations. Thank you for taking the time to share your feedback. Our team always strives to deliver gentle and professional dental care for every patient.
The doctor was enthusiastic and gentle, and the staff were cheerful and relaxed.
Reply from the clinic
Thank you for your wonderful feedback about our team of dentists in Da Nang. We are delighted that you felt satisfied and comfortable throughout your visit. Your support motivates us to continuously improve our services every day.
Amazing service, clean and friendly and affordable!
Reply from the clinic
We’re so happy to hear you had a great experience at our dental clinic Da Nang. Thank you for your kind words and we look forward to seeing you again.
Great service. Teeth looks beautiful definitely recommend this service for all your dental needs. Did teeth whitening.
Reply from the clinic
We’re so happy to hear your feedback about our dental clinic and your recent visit. Providing professional and gentle care is always our top priority.
I went to Lotus Smile Dental today after reading great reviews online. My partner and I opted for the whitening and cleaning, which was included in the service. A few things I found challenging: 1. This was our first time getting a whitening and nothing was explained by the staff before we started- the length of time we would be sitting in the chairs, needing to potentially take pain medication…
Read the rest of this review
n (which we ended up opting to do, but felt unnecessarily rushed and again not thoroughly explained), and just generally what to expect was not shared. The woman who was doing my whitening also left me in my chair without telling me what was happening or how much time I would need to be there (feels pretty basic to share what is happening with the patient so they are comfortable and at ease). Helping people understand the service being provided goes a long way and helps alleviate anxiety and uncertainty. 2. My partner has some slight staining on his teeth, which he did not give much thought to. It’s not noticeable unless you look closely, but it is something he’s a bit self conscious about. After the whitening, his teeth had several splotches and even more discoloration than before. When we shared with the staff our concerns, they said “you had this before, so it will be the same now.” While this to some extent is true, the discoloration is now much more noticeable as a result of the whitening. If they knew this would be the case, I have some concerns about letting patrons know or rather not letting them know what they can expect from the service they are paying for. I believe he would have opted not to do the whitening had he known it would exacerbate and seemingly make worse something he is already quite sensitive about it. I feel frustrated that the wellbeing of the patient and a potential impact of service is not readily shared. I also feel horrible that I recommend this to him 😞 3. The primary dentist looked at my teeth for less than 10 seconds before my cleaning to determine whether or not I had any cavities. While I should perhaps be grateful that he said I didn’t, I do not feel confident that I was professionally assessed and would expect a more thorough assessment during a general cleaning and inspection of my teeth. 4. The level of English of the staff was somewhat limited, which I found surprising after reading the reviews online. It has me wondering if some of the lack of sharing was due to a language barrier. Again, for those considering this service it might be something to consider. Final thoughts: I took some more time to read reviews after my experience today and found several 1s and 2s that shared similar sentiments about lack of care and explanation. Just because I place has good reviews does not mean you shouldn’t investigate to get a full picture or perhaps a more honest one. The prices for the services offered are incredibly affordable and I can understand why people would choose to do this while traveling, especially when the cost can be so expensive in other parts of the world. That being said, there was a lot lacking for us in this experience particularly communication around what to expect. For my whitening, I also did not notice a significant and difference 🤷🏼♀️ It would have been better for me to forgo and enjoy more delicious Vietnamese food before the end of our visit, but alas… lesson learned. I will likely not return here in the future based on the experience I had today and honestly would not recommend it to others unless it’s something you really need or is a service you would not be able to afford back home. For those considering whitening or a service here do your research first as you won’t get much from the facility.
Reply from the clinic
We’re sorry to hear about your experience at our dental clinic Da Nang, Hannah, and truly appreciate your feedback. We regret that communication and expectations during your treatment were not clearly explained, and we are taking this seriously to improve our service and patient experience moving forward.
I rely on reviews to inform my decisions. However, I find the validity of this dentist’s ratings questionable due to a sudden influx of over 15 five-star reviews immediately following a negative one. Consequently, I will not be moving forward with this dentist.
Reply from the clinic
We sincerely apologize that your visit to our Da Nang dental clinic wasn’t as expected. Your feedback is very important to us, and we would appreciate it if you could let us know what went wrong so we can improve.
from appointment setting till doing the procedure. everything was smooth. thanks for a job well done :) though had a problem, they rectified it. especially they grinded a tooth which can be a no-no for some people.
Reply from the clinic
We’re sorry that your experience at our dental clinic Da Nang did not meet your expectations. Could you please share more details about what happened? Our team is always working to improve service quality and ensure better care for every patient.
An old friend from Canberra suggested I check out Lotus Smile. I went in for a dental implant consultation and received very detailed guidance. It was a reassuring and professional experience
Reply from the clinic
Thank you for sharing your experience. We’re glad that your dental implant consultation at Lotus Smile Dental was detailed and reassuring. Our team always strives to provide clear guidance and professional care for every patient. We look forward to welcoming you back to our Da Nang dental clinic whenever you need us!
Our tour group from Sydney had a free day in Da Nang and one of us booked a dental clinic visit at Lotus Smile. The place was clean, organized, and very welcoming to international guests. Everyone felt comfortable during the experience
Reply from the clinic
Thank you for sharing your experience. We’re delighted that your group felt comfortable and welcomed at Lotus Smile Dental. Our team always strives to maintain a clean, organized environment and provide friendly care for international guests. We look forward to welcoming you back to our Da Nang dental clinic whenever you return!
Had an evaluation done and received a structured plan for future care. Clear and easy to follow.
Reply from the clinic
Thank you for your feedback. We’re glad that your evaluation at Lotus Smile Dental provided a clear and structured plan for your future care. Our team always strives to make every step easy to understand and comfortable. We look forward to welcoming you back to our Da Nang dental clinic whenever you need us!
I’m visiting from Canberra and needed urgent dental advice. Searching for a dentist near me led me to Lotus Smile. The staff arranged an appointment quickly and helped a lot.
Reply from the clinic
Thank you for sharing your experience. We’re glad that Lotus Smile Dental could arrange a quick appointment and support you when you needed urgent dental advice. Our team always strives to provide prompt and helpful care for every patient. We look forward to welcoming you back to our Da Nang Dentist whenever you need us!
My restoration feels solid and natural, with no discomfort afterwards. Great craftsmanship.
Reply from the clinic
Thank you for your kind feedback. We’re delighted that your restoration at Lotus Smile Dental feels solid, natural, and comfortable. Our team always strives to deliver precise and high-quality care for every patient. We look forward to welcoming you back to our dental clinic whenever you need us!
I noticed how organized and disciplined the team is. Everything runs like clockwork.
Reply from the clinic
Thank you for your kind words. We’re glad that you noticed the organization and professionalism at Lotus Smile Dental. Our team always strives to ensure every visit runs smoothly and efficiently. We look forward to welcoming you back to our Da Nang dental clinic soon!
I’m an Aussie traveler from Brisbane and had a great experience here. The dentist da nang team at Lotus Smile was very skilled and attentive. The whole appointment felt comfortable and efficient.
Reply from the clinic
Thank you for sharing your experience. We’re delighted that you had a comfortable and efficient visit at Lotus Smile Dental. Our Da Nang Dentist team always strives to provide skilled and attentive care for every patient. We look forward to welcoming you back whenever you return!
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