Patients
Reviews of LOFTDENT.
Krakow, Poland. 45 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 45 reviews
Dr. Bartłomiej Warchoł is simply a wizard! After an hour and a half of struggling with wisdom teeth, he saved my seventh. Two other offices said they would only remove them together, and a third refused to remove them altogether due to the complexity of the case. I am very satisfied and highly recommend him.
A top-notch dental clinic with a full range of services. They offer all dental and surgical services, implants, pediatric dentistry, hygiene treatments, and sedation procedures. They're not the cheapest, but they're the best. I highly recommend them.
Reply from the clinic
Thank you very much for your positive feedback and trust. We are delighted that you appreciate the quality of our services and comprehensive care. Your recommendation is a great honor for us and motivates us to continue working at the highest level. Best regards, Gabriela
I wanted to make an appointment with a prosthetist to have an overlay done. The receptionist told me that the prosthetist doesn't perform such work at the office, and she didn't provide the price. Very unprofessional. I don't like it.
Reply from the clinic
Dear Madam, Thank you for sharing your feedback. We are very sorry that your conversation with the receptionist did not meet your expectations. We make every effort to ensure that everyone who contacts our clinic receives full and accurate information. For procedures such as overlays, the scope of treatment and cost are determined after a medical consultation, as they depend on the patient's individual clinical situation. We apologize if this was not clearly explained during the conversation. We would like to clarify this situation – we would appreciate it if you could contact the clinic directly so that we can provide detailed information and propose an appropriate solution. Best regards, Gabriela
Dr. Aleksandra Kalandyk-Konstanty is a wonderful doctor. She saved my problematic quad from root canal treatment. I'm so grateful! :)
Reply from the clinic
Thank you so much for your kind words about Dr. Aleksandra Kalandyk-Konstanty. We're glad you were able to save your tooth and avoid root canal treatment – that's always the best option 😊 Your gratitude is a huge joy and motivation for us. Thank you for your trust! Best regards, Gabriela
Dr. Kalandyk is not only an excellent specialist, but also a wonderful person. The entire visit was a pure pleasure—no fear, no stress. She even administers the anesthetic painlessly! After many experiences with teeth and various dentists, I can confidently say there is no better one. I highly recommend her.
Reply from the clinic
Thank you so much for such a beautiful and warm review of Dr. Kalandyk. We are delighted that your visit was comfortable and peaceful, and that we were able to help you regain your sense of security after your previous experiences. Painless treatment and personalized patient care are our absolute priorities. Thank you for your trust and warm recommendation – it is our greatest honor. Best regards, Gabriela
I highly recommend Dr. Aleksandra Kalandyk-Konstanty from the Loftdent clinic. Patient, empathetic, and very thorough. I wish there were more exemplary doctors like her :)
Reply from the clinic
Thank you so much for your kind words and recommendation for Dr. Aleksandra Kalandyk-Konstanty. We are delighted that you appreciate her patience, empathy, and thoroughness – such opinions bring us great joy and confirm that working with full commitment is worthwhile. Thank you for your trust and kind wishes 😊 Best regards, Gabriela
My son and I had a dental checkup scheduled for 7:00 PM. After arriving and filling out the paperwork, I learned there was a delay. When I asked how long, the receptionist replied with charming honesty: "Oh, I don't know." This short but concise sentence perfectly sums up the level of organization of this place. We waited half an hour, then—seeing the lack of any information or interest—we gave…
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e up, as we had to be home by 8:00 PM. Our farewell wasn't even a simple "goodbye," let alone "sorry for the delay." It's clear that in this office, patient interaction ends with the receipt of paperwork. The most interesting thing happened after 15 minutes of waiting: a married couple entered the office, greeted by the receptionist and the doctor like old friends. The woman was immediately invited inside, while the other patients were left to quietly admire how the dental loyalty program for friends works. Why did we choose a practice 20 minutes' drive from home? Well, because the team from Addent on Radzikowskiego Street moved there. However, it's clear that the new location is staffed by inexperienced receptionists who lack not only empathy but also basic courtesy. I can't comment on the doctors—we simply haven't seen them. And maybe that's a good thing.
Reply from the clinic
Dear Sir, Thank you for such a detailed review. We are sincerely sorry that your visit did not go as planned and that both you and your son felt disrespected. This situation should not have occurred. Delays can occur due to unforeseen medical procedures. We assure you that every patient is treated with equal attention at our clinic—regardless of whether they have been with us for years or this is their first visit. The situation you described will be reviewed internally to prevent similar occurrences in the future. If you would like to give us another chance, we remain at your disposal—we are committed to correcting this unfavorable first impression. Best regards, Gabriela
I wholeheartedly recommend the LOFT DENT clinic, Dr. Nowak is a great implantologist, Dr. Caban is the best prosthodontist, he can handle any situation so that the patient literally leaves with a smile 😁 and the rest of the staff deserves a medal. …
Reply from the clinic
Thank you so much for your enthusiastic review and recommendation of our Loftdent clinic! We are delighted that you appreciate the work of Dr. Nowak and Dr. Cabana, as well as the entire team. A patient's smile—literally and figuratively—is our greatest satisfaction 😊 Thank you for your trust and such kind words! Best regards, Gabriela
Excellent dental care. I am a regular patient of Dr. Aleksandra Kalandyk-Konstanty.
Reply from the clinic
Thank you very much for your trust and kind words. We are very pleased that you are a regular patient of Dr. Aleksandra Kalandyk-Konstanty and that the care you receive meets your expectations. This gives us great satisfaction and motivates us to continue working at the highest level. Thank you for your recommendation! Best regards, Gabriela
Wisdom tooth removal. Painless, without complications, in a pleasant atmosphere. I recommend Dr. Bartłomiej Wachoł.
Reply from the clinic
Thank you very much for sharing your opinion and recommending Dr. Warchoła. We are pleased that the wisdom tooth removal procedure was painless, without complications, and in a pleasant atmosphere. Patient comfort and safety are our absolute priority. Thank you for your trust! Best regards, Gabriela
I highly recommend the Loftdent clinic. I go to Dr. Karolina Gąsiorowska with my daughter. She's truly excellent, thorough, and has a great approach to young patients. I'm glad we found her because she has a modern approach to orthodontic treatment. She doesn't make you wait for all your permanent teeth to come in. We can address the bite at an earlier stage of development... ;)
Reply from the clinic
Thank you so much for such a warm review and for recommending the Loftdent clinic! We are very pleased that your daughter's orthodontic treatment is proceeding comfortably and with the modern approach of Dr. Karolina Gąsiorowska. We appreciate that you appreciated her care, thoroughness, and individualized approach to young patients. Thank you for your trust and recommendation – it makes us very happy! Best regards, Gabriela
I definitely recommend them! Their approach to the patient is top-notch, with everything explained step by step from the very beginning of treatment to the very end. I came here on a recommendation and I don't regret it. Dr. Tomasz Nowak and Dr. Maciej Caban are the best specialists I've ever met. I'm very pleased with the end result :)
Reply from the clinic
Thank you so much for such a warm and detailed review! 🦷✨ We're so happy that we were able to meet your expectations and that you felt cared for at every stage of your treatment. We'll pass on our compliments to Dr. Tomasz Nowak and Dr. Maciej Caban – they'll certainly be thrilled! We're glad you were satisfied with the end result, and we thank you for your trust and recommendation. See you soon! 😊
I highly recommend the LoftDent dental office in Krakow, and Dr. Aleksandra Kalandyk-Konstanty in particular. My dental treatment was painless, hassle-free, quick, and effective. I was always well-informed about the type and scope of treatment. The atmosphere in the office is incredibly friendly and respectful. Furthermore, the entire team provides excellent care, from hygiene and examinations…
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to orthodontic treatment. Specialists like these are a true treasure!
Reply from the clinic
Thank you so much for such a detailed and warm review! We're delighted that your experience with Dr. Aleksandra and the entire LoftDent team was so positive. This is a huge motivation for us to continually strive to ensure the comfort and trust of our patients. We look forward to seeing you again! Gabriela
I highly recommend it. The hygiene treatment performed by Ms. Weronika Dudzińska was extremely thorough and at the same time very gentle. It was simply a pleasure.
Reply from the clinic
Thank you very much for your kind words! We are glad that the hygiene treatment with Mrs. Wiktoria was comfortable and thorough for you. We cordially invite you to the next visits! Gabriela
A very professional office. Dr. Tomasz Nowak performed my implant. He was the best in his field. It was a crown job. Everything was done very quickly. And I got my tooth back.
Reply from the clinic
Thank you for such a great review! We're delighted that the implant placed by Dr. Tomasz Nowak met your expectations and restored your smile. We're incredibly satisfied! Best regards, Gabriela
A great clinic with truly excellent specialists. I especially recommend Dr. Tomasz Nowak 🙂 …
Reply from the clinic
Thank you for your warm recommendation! We are delighted to know that Dr. Tomasz Nowak has earned your recognition. We look forward to seeing you again! Gabriela
I highly recommend Dr. Tomasz Nowak. He extracted my wisdom tooth practically painlessly. If I'd known it would be so relatively comfortable, I wouldn't have waited so long. The Loftdent clinic itself is a 5 out of 5!
Reply from the clinic
Thank you so much for such a positive review! We're glad the procedure was comfortable and painless. Dr. Tomasz and the entire Loftdent team thank you and look forward to seeing you again! Gabriela
I highly recommend the Loftdent clinic. Quick appointments, punctual visits, and professional dental care. Nothing more, nothing less!
Reply from the clinic
Thank you so much for such a positive review! We're delighted that you appreciate the speed, punctuality, and professionalism of our service. We look forward to seeing you again! Gabriela
I highly recommend and am pleased with the service I received to restore my chipped tooth. Tatiana Kalinichenko performed the entire procedure with great care, making it very comfortable for me, and the final result is phenomenal. The modern office and equipment, along with the friendly service, complete the picture.
Reply from the clinic
Thank you so much for your kind review! We're glad that your treatment with Ms. Tetiana was comfortable and that the results met your expectations. We look forward to your next visit! Gabriela
I highly recommend Ms. Tatyana. She is a qualified specialist who always cares about the patient's comfort. I have no complaints or grievances. Everything is very high quality and professional.
Reply from the clinic
Thank you very much for such a positive and warm opinion! We are glad that Ms. Tetiana provides comfort and professional care. We cordially invite you to the next visits! Gabriela
There are a lot of unqualified "specialists" here. I don't recommend it.
Reply from the clinic
Thank you for sharing your feedback. We're sorry we didn't meet your expectations. We're committed to providing the highest quality services, so we'd love to hear your feedback so we can improve our standards. Please contact us. Gabriela
Great service, plenty of available appointments, and modern equipment. I saw Dr. Tamara, a very empathetic doctor who prioritizes patient comfort and pain relief, which is very important during these types of visits. I highly recommend her.
Reply from the clinic
Thank you so much for your kind words and recommendation! We're glad your visit with Dr. Tetiana was comfortable and pain-free. We look forward to your next visit! Gabriela
I recommend it! Dr. Tatiana is a wonderful, empathetic person. Everything was thoroughly explained to me, the visits were conducted in a pleasant atmosphere, and the treatment was professionally performed. The hygiene with the lovely Dr. Weronika was also excellent. The clinic is very nice, with many specialists on site and an X-ray machine. I will gladly return, thank you ♥️
Reply from the clinic
Thank you so much for such a beautiful and warm review! We're thrilled that Dr. Tetiana and Ms. Wiktoria ensured your comfort during your visits, and that our clinic meets all your expectations. We look forward to seeing you again soon! Gabriela
I wanted to share a situation that happened to me at your office. I called various private dentists to make appointments for a specific day because I was experiencing a terrible toothache. I made an appointment and told you I wanted to deal solely with the aching tooth. I understand that a photo was necessary to see what was happening, but when I sat down in the chair, the dentist began listing…
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all the teeth that needed treatment, finally focusing on the tooth that was causing me excruciating pain. After an hour and a half, she said she couldn't do anything with it and that it had to be extracted. Fortunately, there were no slots available for a surgeon the next day, or I would have lost the tooth. I went to another dentist, also privately, and made an appointment to have that tooth extracted. I told the dentist the exact same situation, and the dentist said it absolutely didn't need to be extracted, only a root canal. So she invited the dentist who specializes in root canal treatments, who also confirmed this. To conclude my review, I would have lost a tooth that could have been treated.
Reply from the clinic
Thank you for sharing your story and being honest about your experience. We are very sorry that your visit did not meet your expectations and that you felt dissatisfied with the course of treatment. In our clinic, we always try to diagnose accurately and propose the best solutions, with the patient's well-being in mind. Your opinion is important to us and will help us continue to improve the quality of our services. We hope that in the future we will be able to rebuild your trust. If you would like to talk directly, please contact us. Gabriela
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