Patients
Reviews of Lidya Dental Care - Batam Centre.
Batam, Indonesia. 64 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.9 out of 10
Overall score
Lidya Dental Care has a popular reputation for braces and a well-designed clinic, but three independent critical reviews raise serious concerns about sterility practices, clinical precision during scaling, and braces quality control. It is not recommended for dental tourists seeking predictable high-value outcomes.
Authenticity
8/10Three low-rated reviews (2x 1-star, 1x 2-star) with specific clinical complaints add credibility to positive reviews. Named Dr. Lidya cited across many reviewers for long-term braces outcomes.
Treatment quality
5/10Two documented braces failures (unfinished treatment, wire left in mouth, teeth shifted incorrectly); scaling described as rough and haphazard by two independent reviewers. Many patients report positive braces progress but clinical consistency is in question.
Cleanliness
5/102-star reviewer explicitly flagged: open treatment room visible to waiting patients, assistant not wearing scrubs, admin interrupting procedure mid-treatment. Sterility practices are a significant concern.
Team
6/10Dr. Lidya praised for complex extractions (succeeded where 3 prior dentists failed) and for children; but communication gaps in braces check-ups noted. Admin boundary issues during procedures reported.
Price value
7/10Affordable pricing confirmed by multiple reviewers; promotions mentioned; competitive against other Batam clinics.
Tourist suitability
5/10Batam Centre location is accessible. However, documented sterility concerns and two botched braces cases make it unsuitable for high-value dental tourism. The Instagram marketing discrepancy claim is an additional red flag.
What comes up well
- Aesthetically designed clinic with acoustic music, snacks, and children's play area
- WhatsApp queue notification system for long-wait management
- Dr. Lidya praised for difficult extractions that 3 prior dentists could not complete
- Prayer room and family-friendly setup in Batam Centre location
- Multiple braces patients report visible tooth movement progress
Points to weigh
- Two 1-star reviews: botched braces (wire left in mouth, incorrect tooth movement) and rough unprofessional scaling
- 2-star review: open treatment room, assistant not in scrubs, admin interrupting procedure mid-treatment
- One reviewer alleges Instagram before/after photos do not represent actual clinic results
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 64 reviews
The place is comfortable, Dr. Lidya is friendly and loves children. Even though there's a long line, the staff always informs you when to come...👌 …
The staff are friendly and the service is good, comfortable😁🙏 …
The service is friendly and super good, recommended because it makes you not afraid to go to the dentist!
The handling is very good, the people here are very friendly
I prefer to be handled directly by Dr. Lidya because when I have a check-up with her, she gives an explanation without us asking, for me who really likes to ask this and that, Dr. Lidya is friendlier, the other doctor is also good, but if Dr. Lidya is the one who changes the rubber, I don't know, the progress of tooth movement is faster for the next 1 month. Btw, my braces aren't ready yet
I'm willing to wait in line, my friend recommended it and the service is also good👍👍. Drinks and snacks are provided while you're waiting in line. …
Reply from the clinic
Thank you very much, sis🙏🙏 Always be healthy, sis
The price is affordable & my case is quite serious but it can be fixed👍🏻👍🏻Really recommended for those who want to install braces here 😻 Dr Lidya is also very friendly …
Reply from the clinic
Thank youu memei ratna😘 …
Recommended dental clinic in Batam, strategic location, complete equipment and super friendly service, thank you 🙏🏼 …
Less than a year into my braces treatment at LDC, the progress is already very visible. The doctor and staff are very friendly 🥰 …
Reply from the clinic
Thank you🙏
My sister and I have had braces here for 4 years. The service is excellent, the doctors and nurses are very friendly, and the service is fast at every checkup. It's top notch, thank you 💯👍🏻 …
Reply from the clinic
Very strong 🙏
Our whole family had dental treatment here, and thank God, it was perfect. The doctor is very friendly and loves children, so they're not afraid of dental treatment. The staff is also very friendly. Overall, it's one of the best dental clinics in Batam. 👍🏼👍🏼 …
The best dentist I've ever met in Batam city..👍Besides the comfortable place, the doctors are really nice 🤗❤️ …
The tooth extraction was painless and the scaling was clean, the doctor and staff were friendly.
The service is top-notch, the doctor is kind and very patient with patients who ask a lot of questions like me, hehe. It doesn't matter if the wait is long, as long as the results are satisfactory.
I'm really satisfied with my dental care here. No wonder so many people are willing to wait in line. Besides the low and affordable prices, the service is also excellent. While you're waiting in line, they provide free coffee and snacks. 🥰🥰🥰 …
I was really happy after knowing that the LDC, security guards, admins and doctors were all friendly 😍.. …
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