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Patients

Reviews of Lai Dental Clinic ( Black diamond Invisalign provider).

Petaling Jaya, Malaysia. 60 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.8

out of 5, from 60 reviews

5 57
4 0
3 0
2 0
1 3
Ming Xia Chew via Google 5.0 out of 5
Talk about painless dentistry... my minor oral surgery with Dr Dennis was very comfortable. He is very professional and he cares about the relationship with his patients. Thanks!!
Reply from the clinic

thank you for your kind words :)

Miho M Tan via Google 5.0 out of 5
Lai dental gave me a great dental experience, doc is honest, personable and never tries to upsell. He tells you how it is and caters personalized treatment plans based on what your needs are. I went in to fix a broken crown and toothache. I ended up getting my crown replaced and wisdom teeth extracted. Friendly staff, caring dentist, reasonable cost. I am very happy with my dental care here and…
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nd will continue to be coming back. You can get your appointment via whatsapp at +6017-352-0991.

Reply from the clinic

Hi mdm Miho. Thank u for your kind words ☺️

Tiffany Ding via Google 5.0 out of 5
First visit here yesterday and got 2 of my wisdom tooth removed. Dr Lai was very gentle and patient in answering all my queries as well as in providing detailed explanation of the procedure. For someone with low pain tolerance (yes that's me), the whole procedure was painless and was done within a few mins. They even whatsapped me to check up on me after a few hours and the day after. Very…
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satisfied with the service here. 20/10 would recommend 💯💯👍🏼

Reply from the clinic

thank you for your kind words. :)

JC Chavez via Google 5.0 out of 5
Just had tooth filling and polishing, I would say Dr. Lai hands were gentle yet precise. Re-done one of my tooth pasta as it got holes already and one new tooth filling. The teeth polishing is not painful compared to other dentists that I …
Reply from the clinic

thank u for your kind words

Joan Pung via Google 5.0 out of 5
Highly recommended for dental phobic! Friendly, gentle and assuring dentist. Good price and excellent service ! Thumbs :)
zy yong via Google 5.0 out of 5
Young and professional dentist. Great nurse team. Feel great I had found a great dentist from my area.
Li wen H via Google 5.0 out of 5
Very knowledgeable dentist. Gentle and professional. Highly recommended!!! The dentist office is very clean with a friendly receptionist.
Loh Yeong Wai via Google 5.0 out of 5
Another happy customer here. Had impromptu wisdom tooth extraction for a very affordable price $. Appointments are confirmed via whatsapp; easy to change and communicate on wait time. They happily entertained my many questions/concerns too.
CHAN YEN SZE via Google 5.0 out of 5
Visited Dr Lai recommended by my parents. Very happy with the visit. Was sent a reminder via WhatsApp on the appointment. He was gentle, efficient and good. Did my annual cleaning and must say one of the best have visited. Space was clean and staffs were professional and courteous. Will recommend friends and family here😊 …
Chris LL via Google 5.0 out of 5
Excellent doctor. Had my cracked tooth extracted by him. He is very gentle, patience and careful. He even answered my queries after working hours. He took the time to address all my concerns and put me at ease during the entire process. Whole process is pain free.
Ai Ling Cheong via Google 5.0 out of 5
Had a lovely pleasant experience in this clinic. Even before i stepped in, the day before my appointment i was sent a reminder with location pictures and advice where to park my car. Woww! Dr Lai is a polite and friendly Dentist. Turns out my wisdom tooth had to be extracted and he did a great job. Helped by a good shot of pain killer the extraction was painless. Will definitely recommend him with…
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h two thumbs up!! Added bonus is the lovely ever smiling Sue at the front reception. Who also doubles up standing by the dentist chair helping me relax during the entire the procedure.

Elson Lim via Google 5.0 out of 5
Went to have wisdom tooth extraction, problem solved. Very well explanation with caring. Surprised to find the dentist so down-to-earth. Did follow up with my condition after extracted also. Would definitely visit again for check-up/tooth problem.
Radzi Rosli via Google 5.0 out of 5
My visit was short with no expectation. However, Dr Dennis proved me otherwise. He is very attentive and passionate when it comes to dental care. Will return again for secondary checkup. 👌 …
Teck Wah Piong via Google 5.0 out of 5
Thank you Dr. Lai for your patience and dedication on my denture issues. Also your gentle touch in handling my difficult grand daughter Eunice. :)
Ben Yoong via Google 5.0 out of 5
Amazing consultation today. I have issues with my wisdom tooth. I went to a dentist nearby my house but he did not explain risk to me and told me to remove all my wisdom tooth. I am truly blessed to have come to this place as there are 2 wisdom tooth that are impossible to be removed i.e. high risk and another whereby the removal have to be in 2 stages! All these information was relayed very…
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clearly and thoroughly by Dr. Lai. Young doctors like this that are passionate in their work are rare now. The doctors and dentist today are all just out to make a quick buck!

Jane Yen Shiang Cendol via Google 5.0 out of 5
Dr Lai is really skillful, caring and friendly! He is also being attentive to my enquiries prior to appointment and post-treatment. I had two wisdom tooth extracted and done scaling, at a very affordable price!
Oi Soon Pang via Google 5.0 out of 5
Very friendly, detailed & caring doctor, good skills at reasonable price.
Sweet yee via Google 5.0 out of 5
Highly recommended^^ * Clean environment and friendly staff * Dr Lai was friendly and caring as he is pretty much aware of his patients …
Reply from the clinic

Thank you for your kind words ☺️

HF Lim via Google 5.0 out of 5
Great location, very nice doctor and service. Very reasonable price. 👍 …
Reply from the clinic

Thank u ☺️

Tan Ming Horng via Google 5.0 out of 5
Very good and friendly doctor, painless scaling, gentle and handsome doctor. Excellent!!
Annie Chin via Google 5.0 out of 5
Im satisfied with the treatment here. The dentist is gentle, caring and friendly. Thank you Dr Ding for taking your time to explain in details my dental problems , and showing me how to care for my teeth 😀 . …
Edward Loh via Google 5.0 out of 5
l had a really good experience at this dental clinic. The filling was painless, and the doctor was professional, patient, and very nice. I felt comfortable the whole time.
Jeremy Wong via Google 5.0 out of 5
I’ve done scaling, teeth aligners and wisdom tooth extraction here in 2025. Dr Chew did the scaling and aligners, but she is no longer there. She was really good. Dr Ding consulted for me and was very kind and knowledgeable. He explained the risks and cost involved. I had Dr Lai to perform the Minor Oral Surgery to extract my impacted wisdom tooth. Yes, there is an X-ray to be done, but that is to…
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to rule out any possibility of nerve damage to the tooth. Yes it costs money, but they are up front about the cost and I think it’s necessary to do these things. I was worried about nerve damage and post surgery recovery. But it was alright. The nurse Ms Neramala was professional in her conduct and also good with her follow up message and advice. I recommend this clinic. It’s a private clinic, so it would cost money. But I believe that you get what you pay for. In my case, Dr Lai is experienced, so for major procedures I trust him.

Reply from the clinic

Thank you, Jeremy, for your detailed 5-star review. At Lai Dental Clinic, we strive to provide the best and most sincere dental care to all our patients. We will certainly continue to deliver our very best treatment and service. Regards, Dr. Lai

Tan Hou via Google 1.0 out of 5
Went in thinking I had a tooth infection. The doctor couldn’t figure out what was wrong and just sent me for an MRI—felt like a total scam 🤬. The MRI cost RM 350, which is ridiculously expensive. In total, I ended up spending RM 500. When I was ready to leave, the receptionist was nowhere to be found. After looking around, I found her just playing on her phone 📱. So lazy and unprofessional! I…
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asked to change the name on my bill for insurance purposes, and she flat out said “cannot” with zero helpfulness 🤦‍♂️. Terrible experience. Don’t waste your time or money here!

Reply from the clinic

Dear Mr. Bong, Thank you very much for your kind support and for taking the time to share your … More

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