Patients
Reviews of Klinik Pergigian Puteri Smile.
Kuala Lumpur, Malaysia. 61 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 61 reviews
I come here past 4 years plsu and always satisfied. Dr Kuna is best dentist ever
Reply from the clinic
Hai. Thank you so much for taking the time to write out this wonderful review for us . We truly appreciate it 🙏🏼! We’re so happy you loved your experience here. Can’t wait to have you back for your next dental visit. Until then, we’re here if you need anything …
Thank you so much, Dr. Puvan. I went in for a tooth filling, and he made the whole process smooth and comfortable from start to finish. He was very friendly and professional. Highly recommended!
Dr Kuna did my upper wisdom tooth extraction. It took less than 10mins and was by far my best experience. I've had procedures that lasted over 2 hours. I'm a little phobic about drilling sounds, grateful it was done swiftly. Had other fillings done as well. Thank youu Dr! ☺️
Came here for my dental appointment and I seriously loved everything about this place. From the moment I walked in, the receptionist was so warm and gentle, it instantly put my anxiety at ease. Dr Kuna was amazing, super skilled, very gentle, and the whole session was completely painless (which says a lot coming from someone who’s usually scared of dentists). Best part? Absolutely zero…
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teeth-shaming. Just honest, thoughtful advice from a doctor who clearly cares. 💗
The clinic is comfortable and offers great value for money. Thank you, Dr. Kuna, for providing the best treatment and very clear consultations. All the staff members are very kind and polite (especially Kogi, Dania, and Nora). I also accidentally broke the clinic’s mirror, but they did not ask me for any compensation. I really appreciate their understanding.
Puteri Smile Clinic and was impressed by the friendly nurses, clean environment, and excellent service. Dr. Puvan provided smooth, professional care and explained the dental procedure clearly and simply
Beautiful clinic, clean atmosphere, most importantly the doctor is good, tiptop service, very soft spoken doctor
Came here for checking due to my inside teeth feeling pain.Meet young Dr Puver. He give me Good explaination on the option that can be make to the problem. I decided to unplug the teeth.Its a hard session but He do gently and help me fine through the session. The Nurses also help a lot. Overall experience,I satisfied with the service & will come back later for another matter. Btw Dr Puver only…
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y be here on Saturday. Do come and Meet him.
Top notch service!! Me and my fiance did whitening package that includes scaling before our wedding. So happy with the outcome. Doctor Niro is very profesional, thorough, gentle and soft spoken. She Explains every detail of the procedure. Very welcoming environment. Staffs are helpful. Would love to visit again! ❤️😍 …
My son’s first dental session was with Dr. Puvan. As expected, he cried at the start, but Dr. Puvan was very professional, gentle, and friendly. With patience, he managed to calm him down and by the end, my son actually stopped crying and even asked to come back again! On our next visit, we met Dr. Niroshini, who was just as warm and reassuring. Really grateful for both doctors who made his…
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first experiences at the dentist such a positive one.
Came for scaling, satisfied with Dr. Niro's explanation about the condition of my teeth.
Thank you, Doctor Shina! She is so friendly and knows how to make children relax. Thanks again, Doctor.
Dr. Shina from the clinic this morning is very good.. she is good at taking your heart to pull it out.. good job
I had a great experience during my dental cleaning. The dentist was gentle and explained everything clearly. The clinic was clean, and the service was excellent. I will definitely come back!
Helpful and nice placeeee, the doctor is great! the doctor, Dr Shina!
Thank you doctor Shani, great service. The way the doctor and staff do it is very smooth and clean.
Excellent service by Dr. tushina..do scaling doesnt hurt my teeths and my mouth 😊 …
service the best, thank you doc shina and all the staff, all soft spoken and serve even a coward like me 😂😂 …
Reply from the clinic
Hai. Thank you so much for taking the time to write out this wonderful review for us . We truly appreciate it 🙏🏼! We’re... View full review …
Good service... Dr. Shina and the nurse from Sri Permaisuri were very helpful... Tq2
Dr. Shina and the staff are very helpful and provide clear explanations. I’m very satisfied.” ⭐️
This is black busisness … 1st time i give bad review because they want to sale medicne 200% expensive then market nd i go to check price of root canal first they said 700 after 5 mintes she said 900 after they dont allow me to buy medince outside she sale auntum medicne 90 rm and outside price 30rm i have proof also
Reply from the clinic
Thank you for your feedback. We would like to clarify the situation to avoid misunderstanding. During your first visit, you enquired at the counter about the root canal treatment by pointing the anterior tooth and an estimated fee of rm700 was informed. No registration or examination was done at the time. When you returned later, you registered and informed the dentist of the pain in tooth(canine). As treatment fee vary depending on the tooth involved, the estimated fee of rm900 was explained before any treatment was initiated. An xray was advised to confirm the diagnosis and finalised the treatment plan but ypu have declined. No dental procedure was started . Medication was prescribed. However, you chose not to purchase the medication from the clinic and left. After the dentist had left the clinic, you returned requesting for the prescription. As the dentist no longer present, our staff advised you to return the following morning to obtain the prescription directly from the dentist. At no point you were restricted from purchasing medication elsewhere. For your information, we are not doing any black market business. All medication are purchased from authorized and approved supplier. Please note that all medication prices may vary depending in the brand prescribed and supplied. Our company policy is to always explain estimated fee clearly and obtain patient agreement before proceeding with any treatment. We regret any misunderstanding and remain open to discussing concern directly for clarification. Thank you.
Highly recommended! I went for scaling and deep polishing and I’m super satisfied with the warm and professional service. Dr Kuna was gentle and explained everything clearly, assisted by Syirah who was equally helpful. The receptionist, Kogie, was also very friendly and welcoming. Thank you for the great experience!
Good service and the staff and doctor also very friendly .
Went to the clinic by recommendation of a friend. The service was top notch and the doctor was kind and careful with her work.
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