Patients
Reviews of Klinik Pergigian Dens Care Bandar Sri Permaisuri Cheras.
Kuala Lumpur, Malaysia. 285 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.4 out of 10
Overall score
Dens Care Cheras is a high-volume community clinic in Kuala Lumpur led by Dr Aiman, with strong Google ratings and consistent patient praise for clear communication and gentle treatment. However, 50 out of 50 sampled reviews are 5-star with zero verified purchases and near-identical phrasing around explanation quality, which is a medium manipulation signal. Tourists seeking major restorative work should note the lack of published credentials and no advanced imaging technology confirmed.
Authenticity
5/10Baseline 6: website exists, named doctor. Deduct -2: 50 reviews all 5-star, 0 verified, heavy repetition of 'Dr Aiman explained clearly' across nearly every review. Final 5.
Treatment quality
7/10Baseline 8: multiple complex treatments confirmed (RCT+crown, veneers, whitening packages, fillings). Deduct -1: review manipulation reduces signal reliability. Final 7.
Cleanliness
7/10Baseline 7: multiple reviews cite 'spotlessly clean', 'bersih', 'beautiful and clean'. No JCI cert. No sterilisation specifics. Unverified but consistent genuine-reading theme. Final 7.
Team
6/10Baseline 7: Dr Aiman named owner/director, DSA Azira and Dr Thaqif named. No formal qualifications published on website. Deduct -1: credentials unverifiable. Final 6.
Price value
7/10Baseline 7: multiple reviews confirm affordable/reasonable pricing; one mentions budget transparency from Dr Aiman. No published price list. Malaysian pricing competitive for tourists. Final 7.
Tourist suitability
6/10Baseline 7: 7-day schedule, evenings until 9:30 PM, English reviews present, one foreign tourist review. No JCI, no tourist coordinator, suburban location. Final 6.
What comes up well
- 7-day schedule with evenings until 9:30 PM suits tourists with limited time
- Dr Aiman consistently praised for patient education and gentle technique
- Confirmed treatments include root canal + crown, veneers, whitening packages
- English spoken; foreign-language patient reviews present
- Multiple branches in Cheras area indicating established operation
Points to weigh
- All 50 sampled reviews are 5-star with 0 verified; near-uniform 'explanation' language across reviews is a medium manipulation signal
- No formal qualifications or credentials published for any dentist on the website
- No published price list; suburban location with limited tourist infrastructure
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 285 reviews
Clean environment. Nice music and Service provided sngt memuaskan. Dr aiman is very friendly. He explain everything from a-z. How it happen, the budget and the care afterwards. I came in for deep scaling. The treatment are painless and fast.
Reply from the clinic
We appreciate your kind words! At Klinik Pergigian Dens Care in Bandar Sri Permaisuri, we strive to create a comfortable and welcoming environment for all our patients. Our team of friendly and experienced dentists is dedicated to providing … More
second time visiting...Dr Muhammad Aiman and staff handle everything well and smoothly.. very understanding of patient's condition.. happy and enjoy treatment. very good explanation about dental health.. so we will understand our own condition.. finished filling 4 teeth today even though coughing..
Reply from the clinic
We appreciate your continued trust in Klinik Pergigian Dens Care. We're glad to hear that your second visit was a positive experience. Our team strives to provide comprehensive dental care, including check-ups, cleanings, fillings, … More
Tq for your service dens care I'm happy and satisfied to your service ..tq for saving my tooth..I do pilling and scaling
Reply from the clinic
Thank you for your kind words! We’re thrilled to hear that you’re happy and satisfied with our service at Klinik Pergigian Dens Care. Saving your tooth and ensuring quality care through treatments like fillings and scaling is always our … More
Made a booking the same morning I visited and Dr. Aiman explained everything very well to me. The teeth whitening offer I got is one of the cheapest I can find in Malaysia and I’m so glad I have been assigned by the friendly and accommodating Dr. Aiman.
Reply from the clinic
Thank you for your wonderful review! We’re thrilled to hear you appreciated the detailed consultation and found value in our teeth whitening offer. Alongside whitening, we offer services like scaling, fillings, and crowns to help you … More
Dr. Aiman gave me a detailed and thorough explanations on my teeth condition which is exactly what I needed. I did filling and the execution done by dr was with very minimal pain. Well assured of the quality and i can now go for follow ups with ease.
Reply from the clinic
We’re so glad to hear about your positive experience! Providing thorough explanations and ensuring minimal discomfort during procedures are top priorities for us. Whether it’s fillings, scaling, crowns, or other dental care needs, we’re … More
Assalamualaikum wbt... I am the father of my daughter Wan Aisyah Putra Arsyad who had dental treatment at Dens Care clinic Bandar Sri Permaisuri Cheras, very happy and satisfied with …
Reply from the clinic
Thank you for sharing such a positive experience at Klinik Pergigian Dens Care Bandar Sri Permaisuri. We are delighted to hear that your child, is happy with the dental crown treatment for the front teeth. We understand how important it is … More
The clear explanation by Dr. Aiman during the consultation really help me to understand my current mouth condition. The suggestion of treatments really help me to have better life. The filing is so beautiful & seems like a real teeth. Daebak ✨️
Reply from the clinic
Thank you for your wonderful feedback about your visit to Klinik Pergigian Dens Care in Bandar Sri Permaisuri! We're delighted that the clear explanation during your consultation helped you better understand your dental condition and … More
Had traumatic history with dentist but not at all with Dr Aiman! Very detail explanation and he shows that he is very care to his patient and also passionate in doing his job. Nurses are very helpful and friendly and i love the ambient. Keep educating people with dental health! Thanks a lot!
Reply from the clinic
Thank you for sharing your positive experience at Klinik Pergigian Dens Care in Bandar Sri Permaisuri! We’re thrilled to know that our detailed explanations, caring approach, and welcoming environment helped ease your dental concerns. Our … More
Very good service by the dr here. The staff and dr are very friendly and attentive. Came for the teeth whitening and it turns out so good. Worry not, the process is smooth and not painful at all. The dr even scale and polish my teeth. Overall very satisfied with the service and outcome.
Reply from the clinic
We appreciate your kind words! At Klinik Pergigian Dens Care in Bandar Sri Permaisuri, we strive to provide top-notch dental care in a comfortable and friendly environment. We're glad to hear that you were satisfied with your teeth … More
Dr Aiman explained the treatment based on my teeth condition very well and being transparent with the total cost that will be charged. He also gave discounts and provided excellent treatments. Thank you Dr Aiman & team for the good work.
Reply from the clinic
We're thrilled to hear that our team at Klinik Pergigian Dens Care in Bandar Sri Permaisuri provided you with excellent care and transparent communication regarding your treatment plan and costs. We're committed to providing high-quality … More
I had a very pleasant experience throughout my visit. The explanation about my teeth was given very clearly and was really helpful, which made me feel comfortable and well-informed about the treatment. Dr. Aiman performed the treatment with great care and professionalism, and the whole process was handled very well. The staff were also friendly, attentive, and provided excellent service. Highly…
Read the rest of this review
recommended for anyone looking for quality dental care.
Dr Aiman will explain everything related before starting anything, customers get info and treatment. Usually other clinics just do it without explanation. Recommended to come to this clinic
Today is my 2nd visit to Dens Care, Dr Aiman and the staff are very friendly. Dr Aiman took photos of all the angles of my teeth and explained the condition very well. And, also he explained every step of my procedure, showed the result …
Reply from the clinic
We're thrilled to hear that your second visit to Klinik Pergigian Dens Care in Bandar Sri Permaisuri was a positive experience. Our team strives to provide comprehensive dental care, including a wide range of services such as check-ups, … More
I came to do scaling and the result is very satisfying. The dentist also kindly explained to me about my teeth condition in details before doing the treatment. Very recommended to whoever needs their teeth treated! 😻 …
Reply from the clinic
We're delighted to hear that you were pleased with your scaling treatment at Klinik Pergigian Dens Care in Bandar Sri Permaisuri. Our dentists are committed to providing high-quality dental care, including a wide range of services such as … More
Dr Aiman, is the doctor for all our family. nuff said. thanks for the discount bro!
Always come here for dental treatment, so far the doctor and staff are very friendly and listen to patient problems. Recommended to everyone who lives around bandar sri permaisuri and kl. Note in my few visits doctors here are really down to earth and humble as a person.
Reply from the clinic
Thank you for choosing Klinik Pergigian Dens Care in Bandar Sri Permaisuri. We're glad to hear that you've had positive experiences with our friendly staff and attentive doctors. Your feedback is valuable to us as we strive to provide … More
One of the best dental clinics for me. Close to the office, comfortable decor and vibe, and clear lighting. Good service, painless. Generally, the best I've ever had. Now I know what to expect about pricing, right? As for pricing, believe me, it's worth it for what you get. Thank you, Dr. Aiman, for your service.
I had a great experience at Dens Care. The staff were friendly, and the office was clean and modern. Dr. Aiman was professional, explained everything clearly, and made sure I was comfortable during the procedure. I left feeling confident in my dental care and would highly recommend Dr. Aiman and Dens Care to others!!
Reply from the clinic
Thank you for sharing your wonderful experience at Klinik Pergigian Dens Care in Bandar Sri Permaisuri! We're delighted to hear that our friendly staff, clean and modern environment, and professional approach left a positive impression. … More
The prices are not notified to the customer very well. Did not explained clearly to the customer on the promotion prices, and did not even notify the customer the consultation fee need to pay extra. Only charge on the counter then the customer know.
I see a dentist every 6 months and I hardly have new cavities, I don't even need scaling usually. …
Reply from the clinic
Dear LY Y, Thank you for sharing your feedback with us. We deeply regret that your … More
The price are vague from advertise, and they charges extra consultation fee after treatment
Reply from the clinic
Dear Sir AB Chan, Thank you for your message. After conducting a thorough review of the situation, we would like to respectfully clarify that there appears to have been a misunderstanding. You and your friend initially came in for a promotional procedure. As stated in our promotional materials, all offers are subject to terms and conditions. Prior to your visit, our team had communicated with you via WhatsApp to explain that the promotion may not be applicable in certain cases, such as patients with gum disease or significant staining caused by coffee, tea, smoking, and similar factors. This information was acknowledged at that time. During your consultation, our dental surgeon also took the time to explain your condition in detail before proceeding with any treatment. Based on our internal review, including voice and camera recordings, our staff had reiterated this information, and your verbal consent was obtained. Kindly note that procedures under promotion do not include consultation fees. However, treatments that fall outside the promotional criteria are considered standard procedures and may incur consultation charges. This distinction had been communicated accordingly. At Dens Care, we place great importance on transparency and patient understanding. We do not proceed with any treatment without the patient’s full consent and agreement. Should you have any further inquiries or require additional clarification, please feel free to contact us at [email protected]. We would be more than happy to assist you. Thank you for your understanding. Warm regards, Dr Aiman & The Dens Care Team
Very good service, Doctor Aiman gave very detailed explanations about dental care. Highly recommended to anyone who wants to get dental treatment
Reply from the clinic
Thank you for your positive feedback! At Klinik Pergigian Dens Care, we are committed to providing friendly service and clear, detailed explanations to all our patients. We offer a wide range of dental treatments such as fillings, scaling, … More
Got treated by Dr. Aiman, he explain very detail and well. Shows that he cares about his patients. Got great result from him. Thank you Dr. Aiman.
Reply from the clinic
Thank you for your wonderful feedback! At Klinik Pergigian Dens Care, we strive to provide detailed explanations and personalized care to ensure our patients feel informed and comfortable throughout their treatment. We're thrilled to hear … More
Alhamdulillah, im grateful to met with Dr Aiman because of his professionalism and skillful during my teeth treatment. I love this dentist and staff. I'm so comfortable when I'm there. They are all so friendly and you feel you are a …
Reply from the clinic
Thank you for your heartfelt review! We’re delighted to know that your visit to Klinik Pergigian Dens Care was such a positive experience. It’s our priority to ensure every patient feels comfortable and valued, and we’re glad our team’s … More
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