Patients
Reviews of KL Dental Kiara (Top 1% Implant & Veneer Centre and Invisalign Diamond Provider).
Kuala Lumpur, Malaysia. 66 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 66 reviews
Great service! I have been here for 3 years They do a great job with my invisaligners and scaling!!
Reply from the clinic
Thank you very much and being with us for so many years
I did my braces treatment here and had a really good experience. Dr Beatrice is very patient and always takes the time to explain things clearly, which made me feel comfortable throughout the process. The clinic is also very clean and well-maintained. Highly recommend!
I had a fantastic experience with Dr.Beatrice at Kl Dentist. From the moment I walked in, the staff was friendly, professional, and made me feel comfortable. Dr. Beatrice was thorough in explaining the procedure and answered all my questions patiently. The clinic was clean, modern, and well-equipped. I really appreciated how gentle and efficient the treatment was—I barely felt a thing! It’s clear…
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r they truly care about their patients and maintain a high standard of care. Highly recommended if you’re looking for a trustworthy, skilled, and compassionate dentist. I’ll definitely be coming back for my regular check-ups!
good service and all staff n docter friendly 👍 …
very good clinic, good service and very friendly staff. the treatment very gentle, make me comfortable to come here again. 짱!
Coming to KL Dental Kiara has no regret. Yhe process of making appointment was easy, come with a before reminder. I see Dr. Chia Ni for my treatment. She is so gentle. Seeing her makes me feel at ease and comfortable.
Really happy with the service at KL Dental Kiara and have been back twice. Professional, convenient and great service from the team, will definitely visit again.
I honestly had such a great experience KL Dental Clinic. From the moment we walked in, the staff made us feel really welcome and comfortable. Dr. Beatrice was amazing, super kind and patient. She took the time to explain everything clearly without rushing us, which I really appreciated. It made the whole experience feel less intimidating. You can tell they genuinely care about their patients.…
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s. I’m really glad we found this place. Highly recommend!
Went in for a consultation and I was pleased with the review and options provided. Decided to do my treatment here 🙂 …
Have been coming here for my regular check up. Dr beatrice is always very friendly and makes me feel comfortable.
Reply from the clinic
Thank you for your trust and support with us!
I came for scaling and polishing, during which the doctor discovered a hole. I agreed to fill it, and I am super happy with the result (both scaling/polishing and filling)! Everything went fast, i was comfortable the whole time and the doctor and assistant were very professional. Highly recommend!
Good service. Very attentive staff. Recommended my friends and family here too.
I did my Invisalign here and would not recommend it to others. I’m content with my result, but my experience at this clinic was generally frustrating: - the clinic is very chaotic. It’s noisy and people are constantly coming in and out of the treatment room. You can hear the front desk staff playing games on their phone while you’re in the chair - the doctor and assistants were constantly…
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ly gossiping and chitchatting while the doctor is working in my mouth. Felt really disrespectful and like she wasn’t paying a lot of attention to what she was doing - my appointments always started 20-30 minutes late - it happened several times that the front desk would reschedule my appointments without telling me, and then would try to gaslight me into thinking it was my fault for not knowing the time or date changed - at the end of my treatment, I said I was ready to debond and scan for a retainer. Doctor said ok, so we did just that. A few weeks later the clinic sent me what I thought was going to be a retainer, but instead I received a single set of aligners, with absolutely no explanation, no follow up, no nothing. I moved to Singapore so it’s not worth the effort to fly back and figure out what happened. But it just felt like they were trying to get rid of me, and I’m left without a retainer even though it was included in what I paid.
Very poor customer service. Call multiple times also don't want to pick up. Msg also don't want reply. This kind of staff should be fired from clinic. Bring down the bad reputation of the clinic service. Bring harm to patient too
Dr. Jenny did an excellent job with my tooth filling last month. She was very gentle, professional, and made me feel comfortable throughout the procedure. Everything was clearly explained, and the result feels perfect. Highly recommended!
Thank you, Dr. Jenny, for the super gentle scaling. My teeth have never felt this clean before, even though I’ve had scaling done previously. She is extremely patient, very soft, and gentle, which really helped calm me down. I had a great experience at KL Dental. Highly recommend Dr. Jenny!
I have had quite a lot of dental work through the years and KL Dental is a place where I feel very comfortable and the quality of the work is top notch. On top of that, Dr Jenny comes across so friendly and caring that your oral hygiene will improve simply because you don't want to disappoint her!
Dr Jenny was very attentive and patient to explain every step about the treatment and transparent about the costs.
Since we moved here my son and I come to them. Very good service and assessment on dental care.
Dr Beh is very gentle and good dentist. And the nurses are very kind as well. 👍 …
Fantastic experience full mouth restoration for me I feel and look 10 years easy. Pretty painless even in almost 8 hours total of treatment over 2 days! I visited here from Saudi not really knowing what I was to expect! Golden experience!
Reply from the clinic
Thank you for trusting us and Dr Beh is very happy with your result too. You have such a positive spirit and we love that.
I do not recommend this clinic, their service was full of hard-selling tactics! Basic cleaning teeth service was also costly and not gentle at all. Place is clean but that is the only pros..
Update: aligner received from clinic is wet inside the package. They didn’t even bother to check aligner quality before giving to patient. Rough handling in mouth. Started implant procedure already while at the same time checking with lab whether it’s the accurate one - gives patient zero confidence. Lack of internal coordination between implant and Invisalign. That’s the experience after paying a…
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a premium price.
Reply from the clinic
We truly apologise of how you felt. We have checked before we started but when there is an issue we need to double check again. We could have communicated in a more efficient way. Thank you for your understanding and informing us.
Great scaling and polishing. Fast service, friendly staff and great dentist! Will come back :)
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