SmileJet

Jade Dental Expert

Medan, Indonesia

5.0 out of 5, from 187 aggregated reviews

Specialist dental clinic in central Medan led by drg. Darius P. Ongko Sp.Perio (periodontist) and drg. Christinawaty Sutan Sp.Ort (orthodontist).

  • 187 Patient reviews aggregated
  • 18 Photographs of the practice

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The practice

Photographs of the clinic.

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Patients

What patients wrote about this clinic.

187 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

5.0

out of 5, from 187 reviews

5 186
4 0
3 0
2 0
1 1
ira riswana via Google 5.0 out of 5
Dr. Christin, my orthodontic doctor🫢🏻, friendly, her delivery method is easy for patients to understand, one set at a time and the treatment process is always fast, I really like her service, see you next appointment, doc✨ …
Reply from the clinic

Thank you for visiting and trusting our clinic. We are pleased to provide the best possible explanations and service to all our patients. We look forward to your next visit. We wish you continued health and happiness. πŸ™πŸ™

johannes rimson turnip via Google 5.0 out of 5
The dental clinic is very comfortable and very clean. The equipment is sophisticated. Appointments can be made via WhatsApp on holidays. The doctor is very friendly.
Reply from the clinic

Thank you for visiting and trusting our clinic. We are pleased to provide the best possible explanations and service to all our patients. We look forward to your next visit, and we wish you continued health. πŸ™πŸ™

devi novita manurung via Google 5.0 out of 5
My orthodontic dentist recommended gum surgery for a gummy smile at this clinic. The results were satisfactory.
Henny Handayani via Google 5.0 out of 5
The results are good, the doctor is nice, the place is clean, cool and comfortable.. highly recommended πŸ‘πŸ»πŸ‘πŸ» …
Sumiah Mei via Google 5.0 out of 5
People from far away from the city come to this clinic for dental treatment.
LINA NASRI via Google 5.0 out of 5
My child had gum surgery and braces at this clinic. The doctor provided excellent and friendly service.
Reply from the clinic

Thank you for visiting and trusting our clinic. We hope we can always provide the best service to all our patients. πŸ™πŸ™

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At a glance

Jade Dental Expert in brief.

Clinic
Jade Dental Expert
Location
Jl Sutrisno 127H, Jl. Samudra No.Simpang 124A, Medan, Indonesia
Patient rating
5.0 out of 5, from 187 aggregated reviews
Listed as
A listed clinic, not a featured partner. How we check.
Listing checked
27 April 2026

About

What this clinic actually does.

Jade Dental Expert is a private specialist-led dental practice located in central Medan, the capital city of North Sumatra. The clinic is led jointly by two Indonesian postgraduate specialists, drg. Darius P. Ongko, who holds the Sp.Perio specialty in periodontics, and drg. Christinawaty Sutan, who holds the Sp.Ort specialty in orthodontics. The combination of an in-house periodontist and an in-house orthodontist allows the practice to handle a meaningful portion of complex periodontal and orthodontic cases internally, rather than referring patients out for individual phases of treatment. Medan is the largest city on the island of Sumatra and one of Indonesia's most populous urban centers, with a long-standing reputation as a regional commercial hub, a steady mix of universities, business districts, and cultural landmarks, and a position as a key gateway to the wider North Sumatra region.

The Sp.Perio specialty, which stands for Spesialis Periodonsia, is the Indonesian dental specialty in periodontics, focused on the prevention, diagnosis, and treatment of diseases that affect the gums and supporting structures of the teeth. The Sp.Ort specialty, which stands for Spesialis Ortodonsia, is the Indonesian dental specialty in orthodontics and is typically the appropriate destination for patients seeking braces, clear aligners, or complex bite correction. The combination of these two specialties under one roof is particularly useful for cases that involve both periodontal and orthodontic components, such as adult orthodontic treatment in patients with longstanding gum issues.

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The location places the clinic in central Medan, in one of the city's mixed residential and commercial corridors, with steady access from the central business district and the surrounding suburbs. Operating hours run through the afternoon and into the evening, which makes appointments easier to schedule outside traditional working hours, and patients commonly book through WhatsApp ahead of their visit.

Periodontal care, anchored by drg. Darius P. Ongko's Sp.Perio specialty, is one of the practice's core focus areas. Common reasons patients are seen for periodontal work include longstanding gum bleeding, gum recession, mobile teeth, deep gum pockets that have not improved with regular cleaning, and bone loss around the supporting structures of the teeth. The clinic handles non-surgical periodontal therapy, including thorough scaling and root planing, sometimes referred to as deep cleaning, and surgical periodontal care, including flap surgery for cleaning deeper pockets, soft tissue grafting for recession cases where appropriate, and bone grafting and regenerative procedures for selected cases of bone loss. The periodontist is also commonly involved in implant planning and placement, given the importance of bone and soft tissue health in implant outcomes.

Orthodontic care, anchored by drg. Christinawaty Sutan's Sp.Ort specialty, is the second core focus. The clinic provides comprehensive orthodontic assessment, including clinical examination, diagnostic photographs, intraoral imaging, and where indicated panoramic and cephalometric radiographs to evaluate skeletal and dental relationships. Treatment options include conventional fixed appliances in metal and ceramic configurations, self-ligating bracket systems, and clear aligner therapy, with the choice of appliance discussed during the initial consultation based on the patient's preferences, the case complexity, and the planned duration of treatment.

Beyond periodontics and orthodontics, the practice covers the everyday range of general dentistry that local patients typically need. Routine and preventive care includes oral examinations, professional scaling and polishing, fluoride applications where appropriate, and patient education in everyday brushing and flossing technique. Restorative dentistry covers tooth-colored composite fillings, glass ionomer restorations for selected indications, ceramic inlays and onlays, and full-coverage ceramic crowns. Endodontic treatment, including conventional root canal therapy, is provided with appropriate post-endodontic restoration to keep treated teeth functional in the long term. For tooth replacement, conventional bridges, full-coverage crowns, and removable acrylic and flexible thermoplastic dentures are offered alongside implant-based options.

Cosmetic dentistry is also part of the practice's regular menu. In-office and at-home professional whitening, also known locally as bleaching, composite veneers, porcelain veneers, and ceramic crowns for visible front teeth are all available for patients seeking smile design improvements. Treatment plans are usually staged so that hygiene and any underlying restorative needs are addressed before purely aesthetic work begins.

Sterilization and infection control follow standard Indonesian dental specialist protocols, with autoclaved instruments, single-use items handled appropriately, and clean, well-prepared treatment rooms. Communication with patients is generally clear and unhurried, in keeping with the expectations of a postgraduate specialist practice, and WhatsApp is the day-to-day channel for booking, follow-up, and treatment questions.

For patients researching dental care in Medan who specifically need periodontal treatment, orthodontic care, dental implant planning, or a careful second opinion before committing to a complex case, Jade Dental Expert offers a focused dual-specialty option in central Medan, anchored by the combined Sp.Perio and Sp.Ort specialty leadership.

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