Patients
Reviews of iRaffles Dental Clinic @ Brickfields / KL Sentral.
Kuala Lumpur, Malaysia. 65 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 65 reviews
Dr Chai is very patient and professional. He explains everything clearly and gives very good advice. The clinic environment is comfortable, pricing is reasonable, and the team follows up after treatment. Highly recommended 👍 …
Reply from the clinic
Hi, Elda! Thank you so much for your kind words! 😊 We’re really glad to hear that you had a positive experience with Dr Chai and our team. Providing clear explanations, professional care, and a comfortable environment is always our priority. We also appreciate your feedback on our pricing and follow-up care. Your recommendation truly means a lot to us. Thank you for your support! 🙏
The doctor is very attentive to your tooth and the staffs are friendly and providing professional services.
Reply from the clinic
Hi, Alexander! Thank you so much! We’re really happy you had a good experience with our doctor and friendly staff. See you at your next visit! 😄 …
The best dental clinic I have ever went to. In terms of everything they are excellent. The doctor is so gentle and patient and friendly . He is very good in terms of explanation. I really recommend this clinic .
Reply from the clinic
Hi, Rithik! 😊 Thank you for the amazing 5-star review. We’re happy to hear you had a great experience with our team. Looking forward to seeing you again! 🦷✨ Warm regards, i'Raffles Dental @ Brickfields KL
The iRaffles Dental Clinic experience was fantastic! The staff were all very friendly, and the entire process from registration to treatment was smooth. The dentist was extremely thorough during the examination, analyzed my dental issues very clearly, and explained the treatment plan very clearly. The treatment was gentle, with minimal discomfort throughout. The clinic was clean and tidy, and…
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the sterilization procedures were excellent, which made me feel very safe. The pricing was transparent, with no hidden costs, and they proactively inquired about my recovery after the treatment. The service was very attentive, and I highly recommend it!
Reply from the clinic
Hi Yen, Thank you so much for sharing your detailed experience 🙏💙 We're so glad to hear you were satisfied with our doctor's attentive care, the clinic's environment, and our service 🦷✨ We will continue to maintain this and strive to provide every patient with a comfortable and reassuring medical experience. Your recommendation means a lot to us, thank you again! 😊🙌 Thank you so much for sharing your detailed experience 🙏💙 We’re glad to know you felt well cared for from check-in to treatment 🦷✨ Your kind words about our doctor, team, and clinic mean a lot. Truly appreciate your recommendation and support 😊🙌
I recently had my wisdom tooth extraction done with Dr.Chai and the whole experience was excellent. Dr.Chai is skilful and gentle, the procedure was smooth and less painful than expected. He explained clearly on the whole process and I feel ease throughout the treatment. The clinic is clean, modern and well-equipped and the nurses are caring and professional. I highly recommend Dr. Chai and his…
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team to anyone who looking for the dental care service. 👍
Reply from the clinic
Thank you for your kind words BLACK BIRD2017 BIRD ! We are glad that you had a great experience here and absolutely happy that we are able to solve your problems. We'd love to continue providing great services to the community and awesome patient like you ! Looking forward to see you again soon ! 🤗😀 …
The bad doctor did to spoiled my implant tooth with rubber band until i get infection inside my gums
Reply from the clinic
Hi, Elizabith! We’re truly sorry to hear about your experience 🙏 Your comfort, safety, and trust mean a lot to us, and it’s very concerning to know you faced this issue 🦷💙 Please know that we take such feedback seriously, and we’d like the chance to understand exactly what happened so we can look into it further. We’d greatly appreciate if you could reach out to us directly at [email protected] or visit the clinic so our team can review your case and provide the right support 🙌 Our goal is always to deliver safe, professional, and caring treatment, and we want to make things right for you.
Very happy. Went for a whitening. Got a proper cleaning and three rounds of whitening. The doctor was thorough, and I had no pain at all due to the precautions he took. Very kind team. Even accommodated me for a meeting I had to do online due to time constraints :) thanks!
Reply from the clinic
Hi Hanno! Thank you for your review! 😊✨ So glad to hear you were happy with the whitening and felt comfortable throughout 🦷💫 Happy we could help with your meeting too 💻⏰ See you again soon! 😄
I’ve always had bad experiences with dentists in the past, which made me quite anxious about dental visits. That completely changed when I came here and met Dr. Mew. Dr. Mew is incredibly gentle, patient, and professional. He takes the time to explain every step of the treatment and always makes sure you feel comfortable. What used to be a stressful experience for me is now something I feel…
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l completely at ease with. The level of care and attention here is truly exceptional. From the service to the treatment itself, everything feels very reassuring and professional. I honestly wouldn’t go anywhere else now. If you’re looking for a dentist who is skilled, gentle, and genuinely cares about your comfort, this is definitely the place to go. Highly recommended. ✨✨✨✨✨
Reply from the clinic
Hi, Idan! Thank you for your kind words and for sharing your experience. 😊 We’re really glad Dr. Mew was able to make your visit comfortable and help ease your dental anxiety. Your feedback means a lot to our team, and we truly appreciate your trust and recommendation. 🦷✨
I Went to i'Raffles for a heavy stain removal (those stubborn coffee marks were embarrassing). I got an appointment the same day on Saturday (yay!). From the moment I walked in, the team was incredibly friendly, super helpful, and spoke perfect English—no awkward explaining needed! The equipment was top-notch and professional-grade, making everything feel safe and high-tech. The Doc was a total…
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al pro -friendly, explained every step, and nailed a profound deep clean that left my teeth sparkling. I'm beyond happy with the results; my smile's back! If you're near KL Sentral, book here - you won't regret it. Amazing service all around! 🙌 Greetings form Germany
Reply from the clinic
Hi, Mo! Thank you for the great review! 😊 We’re glad we could help with the stain removal and that you were happy with the deep clean 🦷✨ Our team will be happy to hear your kind words. Greetings to Germany and thanks for choosing i’Raffles Dental!
Doctor Mew attentively pays heed to the patient issues, medical need and good dental care with latest medical equipments. One can try for dental treatment. But wait time is more.
Reply from the clinic
Hi, Manas! Thank you for your kind feedback! 😊 We’re happy to hear that you appreciated Dr. Mew’s attentive care and our modern dental equipment 🦷✨. We also apologize for the longer waiting time and are working to improve our scheduling ⏱️. Thank you for your recommendation! 🙏
Dr Chai at iRaffles Dental is an excellent dentist. Very gentle during scaling and polishing, and my teeth whitening experience had minimal discomfort and sensitivity. He took time to answer all my questions and explained things clearly. Would definitely recommend him! 😁 …
Reply from the clinic
Hi Reuben! Thank you for your kind words and recommendation. We’re glad you felt well taken care of, and we truly appreciate your trust in Dr Chai and our team.
I had my teeth whitening with Dr. Chai. He was very skillful and professional, I flew all the way from Penang and it's worth it! Give teeth whitening a try, you won't regret it!
Reply from the clinic
Hi Jacky! Thank you so much for your kind review! 😊 We’re truly honored that you travelled all the way from Penang to see Dr Chai, and we’re glad to hear it was worth the trip. Thank you for trusting us with your teeth whitening! We really appreciate your support and recommendation! 🦷✨
I decided to check out iRaffles clinic as it was near my home and i read sole good customer reviews. Today was my first visit and I had just finished my teeth scaling and teeth whitening treatment session with Dr. Chai. I've always had a tiny bit of fear with teeth scaling. As I've been to some dental clinics where the doctors can be a bit rough. Dr Chai gave me some very good tips on dental…
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care too. Throughout the whole scaling treatment, Dr Chai was not only very meticulous but also very gentle. I didn't feel any pain and there was no bleeding at all. This was the first time I've not had any bleeding from scaling ! The whitening process had 3 cycles. Prior to that he will apply gum protection gel that hardens with an LED. Even the gum protection layer was applied with a lot of care. I'm super happy with the results and my teeth is 6 shades whiter. Doctor explained that there will be some teeth sensitivity for a few hours. I'm happy that I had 5-star service & care from Dr Chai today !
Reply from the clinic
Hello, Regine! Thank you for your lovely review! 😊 We’re glad your first visit went so well and that Dr Chai made the scaling and whitening comfortable and gentle for you. It’s great to hear you’re happy with the results and the care you received. We truly appreciate your support and look forward to seeing you again! 🦷✨
Best place to do regular dental check up. Convenient parking and comfortable space. Thank you Dr. Chai for the great service!
Reply from the clinic
Hi, Botax! Thank you for your kind feedback 😊 We’re glad you found our clinic comfortable and convenient. Dr. Chai will be happy to hear this. See you again soon 🦷✨ …
Dr. Chai and Nurse Aishu was so great. They give best explanation on my wisdom teeth removal. They are so gentle when do the removal even give me time to calm. Very recommended! Will come again next month 🤍 …
Reply from the clinic
Hi, Aeisyah! Thank you for sharing your experience 😊 We’re glad Dr. Chai and Nurse Aishu could make you feel comfortable and well-informed throughout the procedure. See you again next month 🦷🤍 …
Had the best experience with Dr Chai and the entire team. I've done my scaling and braces here, thrilled to say that it was the best clinic I've been to. Dr. Chai is highly skilled, each session was thorough and gentle, truly dedicated to excellent results. The staff and nurses are incredibly friendly, professional, and attentive, everytime I walk in I'm greeted with smiles and the place feels…
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welcoming and clean as well. I highly recommend this clinic - it's skilled, professional and super affordable. I'm definitely coming back for my future dental treatments.
Reply from the clinic
Hi, Claire! Thank you for the fantastic review! 💖 We're so glad you enjoyed your scaling and braces experience. Happy to be your go-to clinic — see you again soon! 🦷✨ …
Highly recommend! A fear-free, comfortable experience. Dr. Chai is fantastic and very gentle. The staff is wonderful. My go-to dentist from now on!
Reply from the clinic
Hi, Zhi! Thank you for the recommendation! 🤍 Glad you had a gentle, comfortable experience. We’re honored to be your go-to dentist! ✨ …
Amazing and professional service. Doctor is very patience and attentive. Came here for teeth whitening definitely coming back again!
Reply from the clinic
Hi, John! Thank you so much for your lovely review! 😊 We're glad you had a great experience and that the whitening went well. Looking forward to seeing you again soon! ✨🦷 …
I recently visited Dr. Chai for scaling and whitening, and I’m super satisfied with the entire experience. Dr. Chai explained every step clearly, kept me informed throughout the process, and made sure I was comfortable at all times. The results are amazing, my teeth feel so clean and look so much brighter. The clinic environment was calm, clean, and very professional, which made the whole visit…
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t even better. Thank you, Dr. Chai, and the team for the excellent care and smooth experience. I’ll definitely be returning for my future treatments.
Reply from the clinic
Hi, Sze! Thank you so much for your kind feedback! We’re really glad to hear you had a smooth experience with Dr. Chai and that you’re happy with the bright results. We appreciate your trust and can’t wait to welcome you back for your next visit! 🌟🦷
Great service, and super friendly staff! Keep up the great work. Thank you!
Reply from the clinic
Hi, Jerwin! That means a lot to us! Thank you for your support and for taking the time to share your experience ❤️
Very polite and courteous service. Very knowledgeable doctor who is patient friendly and explain the procedure clearly for the understanding of the patient. I highly recommend this dental clinic
Reply from the clinic
Hi, balasv1969! Thank you so much for your kind words! 🌟 We’re truly glad you felt comfortable and well taken care of. Our team always aims to make every visit clear, friendly, and professional. We really appreciate your recommendation! 🦷💙 …
Beautiful place to come all the stuff there are very friendly and kind I love this place for sure I will come back here again tq and happy deepavail
Reply from the clinic
Hello Ganesh! Thank you for your lovely message! 🌸 We’re so glad you enjoyed your visit and felt welcomed by our friendly team. Wishing you a very Happy Deepavali too! 🪔✨ See you again soon! 💙 …
I absolutely love the service here! The nurses are polite and friendly, and the doctor is gentle and handsome too. What impressed me the most is that I usually have a fear of seeing the dentist, but the doctor here made me feel completely at ease and treated my teeth pain-free. Highly recommended!
Reply from the clinic
Hi Ron, Thank you for your wonderful feedback 🙏 We’re so glad to know our doctor and nurses made you feel comfortable and helped ease your dental anxiety 🦷✨ It’s great to hear you had a pain-free experience — really appreciate your recommendation! …
I’ve been visiting for over 5 years now, and Dr. Chai has always been so kind and passionate when explaining things. Always such a pleasant experience. I actually don’t mind going for my dental appointments anymore 😜 …
Reply from the clinic
Hi Chui, Thank you so much for 5 years with us, your trust and loyalty 🙏 We’re really glad to hear Dr. Chai’s care and passion have made your visits so comfortable 🦷😄 It means a lot that you enjoy coming in for your appointments! …
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