Patients
Reviews of Innovation Infinity Clínica Odontológica Dental Clinic.
Campo Grande, Brazil. 120 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 120 reviews
Fantastic clinic in every way, professionalism from the moment you arrive. Congratulations to the medical staff and employees.
Reply from the clinic
Thank you very much for your comment, Leandro. Being able to count on the evaluation of our customers is a privilege.
A super beautiful, cozy, clean, and well-structured company with excellent professionals in the field. I highly recommend it... 1000/1000
Reply from the clinic
Thank you so much for your kind words. It's a privilege to have your support!
Beautiful, well-structured clinic with a caring and compassionate team. Featuring cutting-edge technology and highly qualified professionals!
Reply from the clinic
Thank you so much for your support!
Excellent service, the best professionals all in one place. Excellent space, with everything that's modern.
Reply from the clinic
Thank you very much for your comment. Being able to count on our customers' feedback is a privilege.
Excellent professionals, polite staff, and a cozy place. I recommend it!
Reply from the clinic
Thank you very much for your comment. Being able to count on the evaluation of our customers is a privilege.
Super cozy clinic, amazing professionals, excellent service. I highly recommend it.
Reply from the clinic
Thank you so much for your comment, Valquiria. It's a privilege to have your support and feedback about our clinic.
Perfect service, top-quality professionals, and the environment make it all excellent – a great choice for anyone wanting to take care of themselves or undergo treatments!
Reply from the clinic
We are very happy with your feedback! Thank you very much!
Exceptional!! From scheduling, entering the clinic, initial consultation, treatment with qualified, competent, and prepared professionals. Quality resources and materials, as well as impeccable facilities. All information is accurate, confirmed if necessary to ensure patient safety. Attention, cordiality, and fair prices.
Reply from the clinic
Gisleide! Thank you so much for your feedback! We are very happy! And it's a pleasure to have you at our clinic!
I didn't have a good experience at the clinic. Scheduling was easy, the initial consultation with one of the owners was great, and the service from the finance department was also excellent. However, the dental procedures I had done (fillings) didn't turn out well, and I'm having to redo them (one filling fell out twice, another had water infiltration, and the other will have to be replaced).…
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Furthermore, scheduling appointments was a hassle; there were no options for dates soon, only 15 days in advance.
Reply from the clinic
Hello Natali! Thank you for sharing your experience with us, even though it was unsatisfactory. We are very sorry that we did not meet your expectations and for any inconvenience caused during the treatment performed at our clinic. We are happy to know that you had a good experience with the initial scheduling, the service with our professional, and the financial department. However, we understand that the quality and durability of dental procedures are fundamental, and that is precisely what we focus on to guarantee the excellence of our services. We would like to reinforce our clinic's commitment to offering high-quality care, and therefore, we would like to invite you to contact us again so that we can assess your situation more carefully and work together to find a solution. We are available to listen to your concerns, clarify doubts, and, if necessary, correct the procedures performed. Regarding the scheduling difficulties, we apologize for any inconvenience this may have caused. We are already reviewing our internal processes to improve the availability and speed of scheduling new appointments so that such cases can be resolved more quickly. Our goal is always to provide the best possible experience for all our patients, and feedback like yours is very important so that we can evolve and continuously improve our services. Our team will contact you so that we can prioritize your needs. Thank you again for your feedback and we hope to regain your trust. Sincerely, Innovation Infinity Clinic.
Modern clinic with excellent equipment and professionals, and affordable prices.
Reply from the clinic
Thank you, Fran!
The clinic is well located, with a spacious and organized environment. It offers good service both in person and with online support, with very attentive professionals who are interested in solving the client's needs.
Reply from the clinic
Thank you for your feedback, Verena!
Every time I needed dental treatment, the idea of going to the dentist or clinic seemed disconcerting and painful. The fear of exposing myself was always a psychological and emotional block, given my circumstances regarding dental treatments. No lower-middle-class family in this country, in the past or even today, has the family culture or adequate financial resources to care for children, so…
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much so that they themselves don't even know how to use the instruments to clean themselves. In short, this is a portrait of what I experienced. However, thanks to the advanced and readily available technology, when I needed a general dental restoration, I searched the internet, through Google, for a clinic where I could receive the services I needed. I identified with INNOVATION INFINITY CLINICA ODONTOLOGICA because of the exceptional initial welcome from the staff, especially the Financial Control department, whose manager handled matters precisely and competently, allowing the Dental Specialists to perform their tasks without any trauma from my past, and they also showed considerable EMPATHY to my humble condition as a patient. Therefore, I will not hesitate to recommend this clinic for the purpose discussed here. @mariaconap.
Reply from the clinic
Thank you so much, Maria! We are very happy!
New space in an extremely well-located area. The staff is more than qualified and attentive. Best service ever.
Reply from the clinic
Thank you for your feedback, Gabriela!
Well located in the city, excellent professionals, super welcoming place, I highly recommend it.
Reply from the clinic
Thank you very much, Gabriel! You are always welcome!
I'm speechless. Innovation Infinity treatment, and the best in Campo Grande, Mato Grosso do Sul.
Reply from the clinic
Thank you so much, Neide! It's a pleasure to have you at our clinic!
I recommend the clinic. Excellent service, professionals committed to doing their best, 100% satisfied with the treatment.
Reply from the clinic
Thank you so much, Luiz! We are very happy!
I received excellent service from Giani. She was very attentive and helpful! Congratulations!
Reply from the clinic
Thank you so much, Jorge!
When I arrived at the clinic I was apprehensive, as I am elderly and have limited financial resources, but I was surprised by the welcoming nature of the professionals. I felt embraced, they are attentive, and I felt very comfortable with everyone. They don't discriminate based on financial situation, as they present plans that can fit your current financial circumstances. They are welcoming. So…
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far I am very satisfied. Keep up the good work, team!!!
Reply from the clinic
Lucia! Thank you so much for your feedback! We are very happy! It's a pleasure to have you at our clinic!
From the moment I scheduled my evaluation, I received excellent service. They were flexible regarding the date and time. Upon arrival, I was warmly welcomed; the waiting room is spacious and comfortable, with pleasant background music. I didn't have to wait long and was seen quickly. All procedures were explained clearly and simply, and they respected my sensitivities. The receptionists, Dr.…
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Gabriel and Dr. Guilherme, and the finance department provided excellent treatment! I've already scheduled my follow-up appointment.
Reply from the clinic
Thank you so much, Fran! You are always welcome at our clinic, it's a pleasure to see you!
Very good, top-notch! Even I, who am afraid of the dentist, would give it a perfect score for the team's service.
Reply from the clinic
That's great, Alexandre! Thank you very much!
All the service was wonderful, keep being such amazing professionals, God bless you today and always 👏🫶 …
Reply from the clinic
Thank you so much, Regina! It's an honor to have you at our clinic.
Hi everyone, when I went to Innovation Infinity I was treated very well, VIP treatment. I recommend it, it's a good place.
Reply from the clinic
Thank you so much, Reinaldo! We are very happy!
Excellent professionals, state-of-the-art technology, and incredibly kind and proactive secretaries!
Reply from the clinic
Thank you so much, Vitória! You are always very welcome!
Excellent service and very competent and attentive staff! No complaints.
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