MERR branch of the IGGI Family Dental network in northeast Surabaya, with periodontal and conservative dentistry specialists across a four-branch group.
- 117 Patient reviews aggregated
- 21 Photographs of the practice
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Patients
What patients wrote about this clinic.
117 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
out of 5, from 117 reviews
Thank you IGGI, the place is clean and comfortable, the staff and doctors are also friendly, kind and patient...
Reply from the clinic
Hi Dwi! Thank you for your kind review :) Always stay healthy.
The treatment was good, the doctor was friendly and explained things very clearly.
Reply from the clinic
Hi Marni! Thank you for your kind review :) Always stay healthy.
the place is clean, the doctor is informative and helpful, really good
Reply from the clinic
Hi Ashilah! Thank you for your kind review :) Always stay healthy.
Good service, the place is comfortable, the doctor's explanation is really good so I understand ๐๐๐ โฆ
Reply from the clinic
Hello Sis Putry! Thank you for the kind review :) Always healthy greetings.
The service is excellent, even on Sundays you can still make an appointment. The doctors and nurses are friendly, and the room is comfortable.
Reply from the clinic
Hi Nico! Thank you for your kind review :) Always stay healthy.
The service is very good, the doctor and team are very friendly, the equipment is also hygienic, and most importantly, the atmosphere in the room is very comfortable.
Reply from the clinic
Hi Zhang! Thank you for your kind review :) Always stay healthy.
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IGGI Dental - MERR in brief.
- Clinic
- IGGI Dental - MERR
- Patient rating
- 5.0 out of 5, from 117 aggregated reviews
- Listed as
- A listed clinic, not a featured partner. How we check.
- Listing checked
- 27 April 2026
About
What this clinic actually does.
IGGI Dental - MERR is the MERR branch of IGGI Family Dental, a Surabaya-based dental clinic network with four branches across the city. The clinic is located along the Middle East Ring Road, known locally as MERR, in the Mulyorejo area of northeast Surabaya, near the Galaxy Mall corridor. MERR is one of the most important arterial roads in the eastern half of the city, linking the residential areas of Pakuwon City, Kenjeran, and Mulyorejo with the central business district, and clinics along this corridor benefit from steady accessibility for patients across a wide catchment area. The location is convenient for residents of Mulyorejo, Sukolilo, Klampis Ngasem, and the wider eastern districts of Surabaya.
The IGGI Family Dental network was founded around 2020 and has expanded to four branches across the city, including the original Darmo Permai clinic in west Surabaya, a Citraland branch in Sambikerep, a Rungkut branch in Kali Rungkut on the southeast side of the city, and this MERR branch in Mulyorejo. Across the network the brand has built its identity around comprehensive everyday and family dentistry, with a clinical roster of around nine dentists and visiting specialists shared across the locations.
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The clinical scope at IGGI Dental - MERR covers the full range of services expected of a modern Indonesian general practice. Routine and preventive care includes oral examinations, professional scaling and polishing, fluoride applications where appropriate, and patient education in everyday brushing and flossing technique. Patients are usually seen for an initial consultation that combines a clinical examination with diagnostic photographs and intraoral imaging where appropriate, and treatment plans are discussed in stages so that urgent issues can be prioritized first and elective work planned over time.
Restorative dentistry covers tooth-colored composite fillings, glass ionomer restorations for selected indications, and full-coverage ceramic crowns. Endodontic treatment, including conventional root canal therapy on anterior, premolar, and molar teeth, is provided for teeth that need pulp treatment, with post-endodontic restoration planned to keep the tooth functional in the long term. The network includes conservative dentistry specialists with the Sp.KG credential, who can handle more complex restorative and endodontic cases that go beyond what is typically offered at general practices.
Periodontal care, supported by periodontal specialists with the Sp.Perio credential, includes deep cleaning, root planing, treatment of gum disease, and surgical management of more advanced periodontal conditions. Patients with longstanding gum issues or those preparing for implant placement benefit from having access to a specialist team that understands the supporting bone and soft tissue around teeth and implants.
Pediatric and family dentistry are central to the IGGI brand identity, in line with its Family Dental positioning. Children's appointments typically include first dental visits, oral hygiene coaching for parents, fluoride applications, fissure sealants on the chewing surfaces of permanent molars, simple restorations, and management of common pediatric concerns. The clinic environment is set up to be welcoming for younger patients, which makes the practice a comfortable destination for families.
For tooth replacement, IGGI Dental - MERR offers conventional bridges and full-coverage crowns for fixed prosthetic cases, along with removable solutions including acrylic and flexible thermoplastic dentures. Dental implants are part of the wider service menu for patients who are good candidates and who can plan their treatment over multiple visits in line with implant healing protocols. Cosmetic dentistry is also available, including in-office and at-home professional whitening, also known locally as bleaching, composite veneers, porcelain veneers, and conservative composite bonding for chips, gaps, and minor shape concerns.
Orthodontic treatment covers conventional fixed appliances, including metal and ceramic braces, and clear aligner therapy. Treatment plans are typically discussed in detail during the initial consultation, with treatment timelines, payment arrangements, and follow-up appointments planned across the duration of the case.
Hygiene and infection control follow accepted Indonesian dental standards, with autoclaved instruments, single-use items handled appropriately, and clean treatment rooms turned over between patients. Diagnostic imaging on site typically includes intraoral periapical radiographs, with panoramic imaging and cone beam computed tomography arranged through partner imaging facilities for orthodontic and implant planning. Communication is generally in Indonesian, in keeping with the local market the clinic serves, and WhatsApp is the day-to-day channel for booking and follow-up.
For local families in northeast Surabaya looking for a comprehensive family dental network with specialist coverage in conservative dentistry and periodontics, a multi-branch presence across the city, and an accessible MERR-corridor location near Galaxy Mall, IGGI Dental - MERR is one of the recognizable everyday dental options in the Mulyorejo area.
The team
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