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Patients

Reviews of IFACLINIC - Alinhadores Invisíveis.

Porto, Portugal. 40 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.6

out of 5, from 40 reviews

5 36
4 0
3 0
2 1
1 3
Ana Silva via Google 5.0 out of 5
I have been followed by Dr. Isabel since 2016 and have had contact with other doctors at the clinic, and I have always received exceptional care with the utmost attention. It is the combination of a super welcoming environment and excellent equipment, with great professionals.
Reply from the clinic

We were very happy to read your review/testimonial. On behalf of the entire team at the Isabel Flores Allen Clinic, thank you very much, Ana.

Ana via Google 5.0 out of 5
I underwent orthodontic treatment at a dental clinic that ultimately ended badly, resulting in excessive wear on my teeth. I lost part of the enamel structure of some of my teeth, leaving them weakened. After this, I sought a professional clinic that truly knew what they were doing, and that's how I found IFACLINIC. From the beginning, I was pleasantly surprised by the way these professionals…
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s work. The entire team I worked with was incredibly attentive, but I especially want to thank Dr. Ana Jales, who is a highly professional and meticulous person in her work, caring about her patients until the very end and considering their opinions. My sincere thanks for giving me back my smile as it was before. Thank you 🙏

Reply from the clinic

Dear Ana, We are extremely grateful to receive your testimonial and thank you for sharing your detailed experience. At IFACLINIC, we believe that patient care and professional rigor should always go hand in hand. Therefore, we are very pleased to know that you felt well cared for and that Dr. Ana Jales' professionalism was crucial in restoring your smile. With all our best regards, The IFACLINIC Team

Gonçalo Castro via Google 5.0 out of 5
Excellent service and professionalism, from the moment you enter to the moment you leave the clinic. A welcoming and modern space.
Reply from the clinic

We are delighted to read your comment. On behalf of the entire team, thank you very much for your feedback and for your trust in our services and healthcare professionals.

Talita Macedo via Google 5.0 out of 5
Amazing. All the professionals at the clinic are excellent. The environment is always clean and pleasant.
Lena Yakimov via Google 1.0 out of 5
I don't recommend going there. First of all, the cost of a visit for a general consultation + teeth cleaning is €70 Very expensive!! I was there for no more than 15 minutes. They did a dental x-ray without checking if I was pregnant, so they put me and the baby at risk. The doctor hurt me during the cleaning. The doctor was not interested in my previous treatments and gave me advice for further…
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treatment that was completely wrong! The doctor took additional photos without showing them to me. And of course they pushed me to get an "invisible" bridge without really understanding my problems. Really disappointing, I went there because I saw good reviews Really don't recommend.

Raul Camargo via Google 5.0 out of 5
Exceptional experience, I went for a consultation after breaking my front tooth while drinking wine straight from the bottle, and I received very good and efficient service. Dr. Ana makes every penny of her excellent work worthwhile. Right at the first consultation, an X-ray is taken showing everything that needs to be done (and not just where we think there's a problem). Exceptional service, cost…
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that matches the good work, no delays or queues, 10/10.

Andres A. via Google 2.0 out of 5
Got an appointment, when I got there they left me waiting for 1 hour, I thought it wasn't a big deal since it was the first time, and they have the right equipment and proper facilities. Then they made me sign a form to move my Invisalign "account" to them, so that I continue my treatment with them, Then they said they would contact me back, its been 2 months, I've been emailing them, they said…
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id they will contact me back, they give vague answers and don't answer all the questions and ultimately they decided to pretend they don't understand what I am asking, now I've been stuck with my last aligners for 2 more months and will have to pay some other clinic to continue my treatment.

Adérito Moutinho via Google 5.0 out of 5
Top dental clinic, treatments, innovation and follow-up. In this specific case, I had a restoration done that was proposed by the clinic after the removal of a supernumerary tooth. This restoration was prepared and studied beforehand with the creation of a mockup, and after it was done, the final result was surprisingly good. Truly surprising. A problem that had existed for years, solved with…
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great efficiency and professionalism. The entire medical team, led by Dr. Isabel Flores Allen, as well as the administrative staff and assistants, are among the best I could find, for their friendliness, follow-up and dedication. I felt at home. Congratulations.

Reply from the clinic

It is with immense joy and a sense of accomplishment that we read your comment, Mr. Adérito. On behalf of the entire team, thank you very much for your comment, your trust in our professionals, and your preference for our services. Your healthy smile and your satisfaction are our best calling card.

gabriela machado via Google 5.0 out of 5
Flawless, Dr. Ana Jales is wonderful! We Brazilians also look for Brazilian professionals. Dr. Ana is Portuguese and very professional! I loved it!
Reply from the clinic

We are very happy that you enjoyed our team and the way you were treated at our clinic. Thank you very much Gabriela, for your comment, for sharing, for your trust and for choosing our services. See you soon.

Rafael Cordeiro via Google 5.0 out of 5
I was very well received by the clinic. Beautiful and well-equipped environment. Great relaxing playlist. The receptionist went out of her way to get me an emergency appointment. The receptionist greeted me very kindly. The professional was very careful and friendly while performing the exams. And I was very well cared for by Dr. Ana Vaz, who was super attentive and gentle. I truly recommend…
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end it!

ben goldie via Google 5.0 out of 5
Really great experience. Felt very taken care of. The prices were fair considering the excellent service I received (full cleaning). Would recommend.
Reply from the clinic

Thanks Ben for your comment and 5 stars. We are very happy that you enjoyed the way we take care of your oral health in our clinic. We hope to see you soon.

m reis via Google 5.0 out of 5
Today I had my first appointment and I couldn't have had a better experience. Beyond the professionalism, the human touch of everyone on the staff further validated my choice.
Reply from the clinic

We are very happy that you enjoyed meeting us and the way we took care of you and your smile. On behalf of the entire Isabel Flores Allen Clinic team, thank you very much for your evaluation, preference and trust in our professionals.

Adriana Santos via Google 5.0 out of 5
Excellent service, I felt safe and cared for. Congratulations to the whole team!
Reply from the clinic

On behalf of the entire team at the Isabel Flores Allen Clinic, thank you very much for your feedback.

Celso De sousa via Google 5.0 out of 5
I highly recommend them. A dynamic, responsive, attentive, and very professional team. I've been an immigrant in France for 50 years and I don't regret having come to them for my dental care with complete confidence. Celso
Reply from the clinic

Thank you very much, Mr. Celso. It is with great joy and a sense of accomplishment that we read your feedback. We are very pleased that you appreciated the way you were treated and welcomed at our clinic.

Ines Almeida via Google 5.0 out of 5
Careful and attentive service tailored to each individual case. I recommend it.
Reply from the clinic

On behalf of the entire team at the Isabel Flores Allen Clinic, thank you very much.

Linda Oleira via Google 5.0 out of 5
As a tourist, I had a dental emergency and was treated very professionally! It was possible to get an appointment on the same day. Again, thank you very much to the whole team!
Reply from the clinic

Thank you so much Linda for your trust, quote, and evaluation.

Mónica Santos via Google 5.0 out of 5
I've been searching for months for a doctor who inspires complete confidence in me to use Invisalign, since my case is complex. Dr. Isabel Allen was still explaining things to me and I already knew that's where I was going to stay, even without knowing the prices yet. She exudes so much confidence, she seems so honest that there's no way not to choose her. My search is over. I also want to…
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highlight the friendliness of the entire team that attended to me, without exception. See you soon!

Reply from the clinic

We are delighted to read your comment. On behalf of the entire team at the Isabel Flores Allen Clinic, thank you very much.

Elisa via Google 5.0 out of 5
Very good clinic. Excellent service, extremely competent professionals. I recommend it.
Reply from the clinic

The satisfaction and smiles of our patients will always be our best calling card. Thank you very much, Maria, for your testimonial and rating.

Ricardo Silva via Google 5.0 out of 5
A fantastic group of professionals in whom I can place my complete trust. It's great to know that my dental health is in the best hands.
Reply from the clinic

We are delighted to read your testimonial. Thank you very much for your feedback and for your trust in our services.

Daniela Paço via Google 5.0 out of 5
Invisalign treatment with excellent results! The service is always incredibly friendly. I recommend them 100%!
Reply from the clinic

Thank you very much for your testimony and rating.

Emilia Afonso via Google 5.0 out of 5
Top-notch service, always on time and available for any last-minute questions or pain points!
Reply from the clinic

Thank you very much, Emilia, for your testimonial, quote, and trust in our services.

Vitor Santos via Google 5.0 out of 5
The best dental clinic in the North! Careful about the patient from beginning to end. A clinic with a unique fragrance and sophistication. Top-notch service from reception to the treatment room. Every treatment is worthwhile. 👌😉
Reply from the clinic

We are delighted to read your review of our services. Thank you very much, Vitor, and until your next appointment.

Olga Santos via Google 5.0 out of 5
5 stars is not enough to give this wonderful team. A united team, everyone is very attentive and ready to help, without a doubt the best dental clinic ❣️ Dr. Isabel Flores Allen, in addition to being an excellent dentist, is an incredible human being!
Reply from the clinic

On behalf of the entire team at the Isabel Flores Allen Clinic, thank you very much for your feedback and for choosing our services.

Ana Silva via Google 5.0 out of 5
I have been seeing Dr. Isabel since 2016 and have also had contact with other doctors at the clinic, and I have always received exceptional care with the utmost attention. It's a combination of a super welcoming environment and excellent equipment, with great professionals.

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