Patients
Reviews of I-Dent Dental Implant Center.
Ho Chi Minh City, Vietnam. 346 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
I-Dent is an implant-specialist group in Ho Chi Minh City with a credentialed leadership team including a PhD-trained director from Aix-Marseille and a Harvard-certified deputy, ISO 9001:2015 certification, and CBCT plus CAD/CAM technology in-house. The clinic has a verified track record with international patients including Australians seeking full-arch and multi-implant work at significant cost savings. Review authenticity is somewhat diluted by zero platform-verified reviews and heavy 5-star uniformity, though genuine multi-visit and named-doctor accounts give the overall picture credibility.
Authenticity
6/10Baseline 7: website, named doctors, ISO 9001, WhatClinic verified reviews. Deduct -1: 0/50 verified on platform, uniform 5-star pattern with some template language. Final 6.
Treatment quality
8/10Baseline 8: CBCT (KaVo OP 3D), iTERO scanner, CAD/CAM lab, 10k+ implant cases, Dr. Tung PhD Aix-Marseille, Dr. Thai Harvard cert, complex cases (All-on-X, bone graft, sinus lift) documented. Final 8.
Cleanliness
7/10Baseline 7: ISO 9001:2015 (BSI certified), private treatment rooms, sterilization protocols per MoH regs stated. No independent facility inspection data. Final 7.
Team
8/10Baseline 8: Director PhD Aix-Marseille; Deputy Dir Harvard cert; specialist Zucchelli Institute Italy; 11+ licensed dentists named. Dr. Nhan, Kiet, Linh, Vu named in genuine reviews. Final 8.
Price value
7/10Baseline 7: No public price list on website; WhatClinic confirms significant savings vs Australia (approx 12% of AU prices). Teeth cleaning 200-400k VND noted in review. Reasonable for implant-specialist tier. Final 7.
Tourist suitability
8/10Baseline 8: English website + interpreters confirmed by patients; online pre-trip treatment planning; Visa/MC/JCB; Viet Kieu focus; WhatClinic AU/NZ patient reviews; 3 HCMC locations. Final 8.
What comes up well
- Dr. Tung holds PhD from Aix-Marseille University with 10,000+ implant cases
- ISO 9001:2015 certified by British Standards Institution
- KaVo OP 3D CBCT and iTERO Lumina scanner on-site
- English interpreters and pre-trip remote treatment planning available
- WhatClinic Customer Service Award 2025 with 19 verified international reviews
Points to weigh
- Zero verified reviews on SmileJet platform out of 50 collected; 100% 5-star uniformity raises light manipulation concern
- One review (ID 22431) is a question not a review, suggesting limited moderation of non-review content
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 346 reviews
I am 72 years old and I am very afraid of pain when going to get dental treatment, but here I am very satisfied with the skills and dedication of Dr. Tuan Kiet and the nursing team as well as the friendliness and care of the reception …
Reply from the clinic
On behalf of I-Dent Dental Clinic, we would like to thank you for using our services. We wish you and your family good health!
Dr. Khanh is very dedicated and gentle, and his assistants are enthusiastic. The receptionists are cheerful and welcoming. The service is very satisfactory. My writing is not good, but I am very satisfied with the service. I will definitely come back for more services.
Reply from the clinic
Thank you on behalf of I-Dent Dental Clinic for using our services. We wish you and your family good health!
I was confused when I had a dental problem, worried about communication. Then I searched online for a reputable dental clinic and asked my friends. I accidentally watched Ident Dental Clinic on Vtv3 about healthy living, impressed by Dr. …
I did a lot of research and careful consideration before coming to I Dent. I returned from Canada with absolute confidence. I Dent uses internationally standardized technology and specializes in implants and dental crowns. Here are my …
The service is ok, take care enthusiastically, when the appointment is scheduled, they will call to remind the customer so that they don't forget. The waiting room is spacious, comfortable, the receptionist is cute. …
Our dental clinic works very carefully and meticulously. The clinic meets sterile standards and the staff provides timely advice.
The doctors at ident are very dedicated and thorough, meticulous is what I appreciate at ident dental clinic. The nurses are also very gentle and caring. The service can be rated 5 stars.
Filled 3 teeth but in less than 4 months all the fillings fell out, the tooth neck was worn out and the machine ground the tooth root. Poor workmanship and poor durability Anyone who comes here should consider it :)
Reply from the clinic
I-Dent Dental Clinic sincerely apologizes for your recent unsatisfactory experience and thanks you for your feedback, which helps us improve our dental services. … More
I had a great experience at i_dent dental clinic. Dr. Kiet and Dr. Tung did a very good job with my teeth. I am very satisfied.
I'm from Sydney, Australia. After consulting with Ms. Trang, customer support, I chose I Dent Dental to have 5 implants placed. I'm very satisfied with the consultation from Dr. Kiet and the treatment plan, and Dr. Tung, who directly …
Reply from the clinic
On behalf of I-Dent Dental Clinic, I would like to thank you for using our services. Wishing you and your family good health!
Quality dentistry, good customer service, Dr. Tung is professional, highly skilled, painless dental implant, only takes 5-10 minutes. Dr. Linh consults enthusiastically, answers questions clearly and in detail. Thanks to him, I solved the problem of gingivitis for 4 years while using poor quality metal ceramic teeth.
Been going to I-DENT for years now. (I started life missing 3 adult teeth!) They've done bridges and crowns and all the work required to keep me smiling. …
Reply from the clinic
Thank you so much for your evaluation. Wish you and you family always in good health, happiness and success and hope to see you again!
Some of my personal thoughts and feelings. After researching on the website to see people's reviews about reliable dental clinics in Ho Chi Minh City and also directly visiting a few clinics to see, I …
Reply from the clinic
On behalf of I-Dent Dental Clinic, thank you for using our services and for your feedback. We wish you and your family good health!
I had an implant at I Dent. Through research, I realized that the I Dent dental system has been around for a long time, making a name for itself from previous successful implant cases. The I Dent BT branch impressed me with its always …
My name is Thu Van, I had dental implants at I Dent. I have a positive impression of Dr. Tung's high skill and expertise, Dr. Linh's enthusiasm, clear consultations, and attentiveness to patients' feelings. The nurses are also gentle and …
This is a very good dentist. The doctor is very skilled.
Changed to Ident dental clinic: Dr. Tung, Dr. Kiet... staff Nhu, Ngoc, Thanh and Thuyen did implants and crowns for 6 teeth for me very successfully, the doctors are enthusiastic, dedicated, …
My experience here was good. The staff was friendly and enthusiastic. I made an appointment the same day and it was done right away. I will come back here in the future.
I thought getting an implant would be painful, but it didn't hurt at all. Dr. Nhan was gentle and spoke slowly.
I have completed porcelain teeth at I Dent. I am very satisfied with the skills and enthusiasm, dedication and thoughtfulness of Dr. Tuan Kiet and the team of receptionists, caregivers, and security guards here, who are cheerful, friendly, …
The support staff are enthusiastic, caring and dedicated to supporting customers. The staff speaks gently, the service is good and clear, no additional costs.
The doctor is dedicated and has a good hand. No pain or soreness. Practical advice.
Hi! My name is Khanh Van, I come from BP. I want to find a reputable and quality dental clinic to get implants, and there is also some fate that makes me come to I-Dent dental clinic. …
I had my teeth treated at this dental clinic, with absolute trust and evaluation based on actual experiences, I have a few comments as follows: - First, I was treated specifically by Dr. Kiet. The doctor has a good hand, …
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