Patients
Reviews of I-Dent Dental Implant Center.
Ho Chi Minh City, Vietnam. 346 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
I-Dent is an implant-specialist group in Ho Chi Minh City with a credentialed leadership team including a PhD-trained director from Aix-Marseille and a Harvard-certified deputy, ISO 9001:2015 certification, and CBCT plus CAD/CAM technology in-house. The clinic has a verified track record with international patients including Australians seeking full-arch and multi-implant work at significant cost savings. Review authenticity is somewhat diluted by zero platform-verified reviews and heavy 5-star uniformity, though genuine multi-visit and named-doctor accounts give the overall picture credibility.
Authenticity
6/10Baseline 7: website, named doctors, ISO 9001, WhatClinic verified reviews. Deduct -1: 0/50 verified on platform, uniform 5-star pattern with some template language. Final 6.
Treatment quality
8/10Baseline 8: CBCT (KaVo OP 3D), iTERO scanner, CAD/CAM lab, 10k+ implant cases, Dr. Tung PhD Aix-Marseille, Dr. Thai Harvard cert, complex cases (All-on-X, bone graft, sinus lift) documented. Final 8.
Cleanliness
7/10Baseline 7: ISO 9001:2015 (BSI certified), private treatment rooms, sterilization protocols per MoH regs stated. No independent facility inspection data. Final 7.
Team
8/10Baseline 8: Director PhD Aix-Marseille; Deputy Dir Harvard cert; specialist Zucchelli Institute Italy; 11+ licensed dentists named. Dr. Nhan, Kiet, Linh, Vu named in genuine reviews. Final 8.
Price value
7/10Baseline 7: No public price list on website; WhatClinic confirms significant savings vs Australia (approx 12% of AU prices). Teeth cleaning 200-400k VND noted in review. Reasonable for implant-specialist tier. Final 7.
Tourist suitability
8/10Baseline 8: English website + interpreters confirmed by patients; online pre-trip treatment planning; Visa/MC/JCB; Viet Kieu focus; WhatClinic AU/NZ patient reviews; 3 HCMC locations. Final 8.
What comes up well
- Dr. Tung holds PhD from Aix-Marseille University with 10,000+ implant cases
- ISO 9001:2015 certified by British Standards Institution
- KaVo OP 3D CBCT and iTERO Lumina scanner on-site
- English interpreters and pre-trip remote treatment planning available
- WhatClinic Customer Service Award 2025 with 19 verified international reviews
Points to weigh
- Zero verified reviews on SmileJet platform out of 50 collected; 100% 5-star uniformity raises light manipulation concern
- One review (ID 22431) is a question not a review, suggesting limited moderation of non-review content
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 346 reviews
Great and caring dentist Nhan. I will definitely continue using the service here!
Reply from the clinic
Thank you so much for your evaluation. Wish you and you family always in good health, happiness and success and hope to see you again!
I had dental implants done for my front and molar teeth. Initially, I was afraid of the pain, but it was very comfortable and painless. The surgeon performed the bone drilling surgery very well, without scaring me. His gentle voice …
Reply from the clinic
On behalf of I-Dent Dental Clinic, we would like to thank you for using our services. We wish you and your family good health!
I came to I Dent from Canada to do my teeth, from Vung Tau to Ho Chi Minh City is quite far, I feel that Dr. Kiet is very dedicated, every time I come, he tells me to come back and check if there is any problem, and the two assistants are …
I had dental implants done at the IDEN center. I felt reassured because Dr. Tung and Dr. Nhan explained the treatment and performed the surgery very gently and professionally. The staff and nurses were also very welcoming and friendly. I am very satisfied with my dental implant treatment at this center.
Reply from the clinic
Thank you on behalf of I-Dent Dental Clinic for using our services. We wish you and your family good health!
I came back from the US to I Dent for dental work. Dr. Tung and Dr. Linh are very skilled and lovely, I really liked them. All the staff are enthusiastic, from the very helpful support staff to the lovely and beautiful receptionists who warmly welcomed me 🥰🥰 I am very satisfied. …
I went to get my teeth cleaned today...the service here is very good. I just searched on the website...I came all the way from Binh Duong and found that they provide excellent service and customer care, and are very polite...the doctor was very friendly and cheerful.
Coming to I-DENT is very comfortable, the doctors, staff and receptionists are all enthusiastic, gentle and affectionate. The quality of treatment is good, I am satisfied.
I had dental implants done at I-Dent Dental Clinic and I'm very satisfied with the service here. The assistants and receptionists were very friendly. Thank you to I-Dent Dental Clinic, especially Dr. Khanh, for your dedicated and attentive treatment, which made me feel more at ease about the safety and aesthetics of the procedure.
my husband and me have a great experience I Dent Dentalcenter in Vietnam ,the service quality abaut all staff was great,they take a lot care abaut us all time,The doctor Khanh was very profesional and care abaut our situacion we do 2 …
The clinic is excellent, and the staff are very helpful.
Le Do Tuan Kiet is a dedicated dentist who is very enthusiastic with customers. He does a great job and is very cute. The customer service staff are also very enthusiastic.
The best dental clinic I have ever been to, the reception staff are very attentive, the doctors are very enthusiastic and dedicated. The service is impeccable, it is recommended to make an appointment in advance to make the procedure go faster. I have always been assisted promptly whenever needed.
I came from Quy Nhon to Ho Chi Minh City to have 5 implants at I Dent Dental Clinic. I did a lot of research before going there. Dental clinics are popping up like mushrooms, but luckily I came across I Dent Dental Clinic and then decided …
Reply from the clinic
On behalf of I-Dent Dental Clinic, I would like to thank you for using our services. Wishing you and your family good health!
My name is Loan, I came back from Australia. I feel very happy when I Dent did my teeth, 100% customer service and satisfaction. Dr. Khanh is very good and professional, I did not feel any pain. I was very scared and shy but now I am very …
Thank you to Dr. Nhan and the staff for their enthusiastic support during the examination and implant placement process.
The quality is good, and the service is excellent. The customer service staff are very enthusiastic!
Excellent service quality, appointments are made on time and there's no long wait.
I got a couple of implants done here. Professional service at great prices 👍 …
Ident clinic provides very good service and is very professional.
The service was good and attentive; even someone like me who hates going to the dentist found it okay 😂 …
The doctors and consultants work very dedicatedly, the implant is not too painful and fast. All steps are done very professionally and thoroughly according to regulations, …
I had a good experience with implant surgery here. The customer service staff is very good. The clinic is clean, good impression. At first, I was very scared, then the doctor and the assistants reassured me, I felt much less worried. I …
I am very happy and pleased to experience the dental service at I-Dent. First of all, I would like to thank and thank Dr. Tung and Dr. Kiet for doing the implant for me very gently and with the best quality! And do not forget to thank all …
My experience at the dental clinic was very good, Ms. Hoa was very enthusiastic in consulting and Dr. Linh was friendly and professional. I will definitely come back and introduce my family and friends.
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