Patients
Reviews of I-Dent Dental Implant Center.
Ho Chi Minh City, Vietnam. 346 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
I-Dent is an implant-specialist group in Ho Chi Minh City with a credentialed leadership team including a PhD-trained director from Aix-Marseille and a Harvard-certified deputy, ISO 9001:2015 certification, and CBCT plus CAD/CAM technology in-house. The clinic has a verified track record with international patients including Australians seeking full-arch and multi-implant work at significant cost savings. Review authenticity is somewhat diluted by zero platform-verified reviews and heavy 5-star uniformity, though genuine multi-visit and named-doctor accounts give the overall picture credibility.
Authenticity
6/10Baseline 7: website, named doctors, ISO 9001, WhatClinic verified reviews. Deduct -1: 0/50 verified on platform, uniform 5-star pattern with some template language. Final 6.
Treatment quality
8/10Baseline 8: CBCT (KaVo OP 3D), iTERO scanner, CAD/CAM lab, 10k+ implant cases, Dr. Tung PhD Aix-Marseille, Dr. Thai Harvard cert, complex cases (All-on-X, bone graft, sinus lift) documented. Final 8.
Cleanliness
7/10Baseline 7: ISO 9001:2015 (BSI certified), private treatment rooms, sterilization protocols per MoH regs stated. No independent facility inspection data. Final 7.
Team
8/10Baseline 8: Director PhD Aix-Marseille; Deputy Dir Harvard cert; specialist Zucchelli Institute Italy; 11+ licensed dentists named. Dr. Nhan, Kiet, Linh, Vu named in genuine reviews. Final 8.
Price value
7/10Baseline 7: No public price list on website; WhatClinic confirms significant savings vs Australia (approx 12% of AU prices). Teeth cleaning 200-400k VND noted in review. Reasonable for implant-specialist tier. Final 7.
Tourist suitability
8/10Baseline 8: English website + interpreters confirmed by patients; online pre-trip treatment planning; Visa/MC/JCB; Viet Kieu focus; WhatClinic AU/NZ patient reviews; 3 HCMC locations. Final 8.
What comes up well
- Dr. Tung holds PhD from Aix-Marseille University with 10,000+ implant cases
- ISO 9001:2015 certified by British Standards Institution
- KaVo OP 3D CBCT and iTERO Lumina scanner on-site
- English interpreters and pre-trip remote treatment planning available
- WhatClinic Customer Service Award 2025 with 19 verified international reviews
Points to weigh
- Zero verified reviews on SmileJet platform out of 50 collected; 100% 5-star uniformity raises light manipulation concern
- One review (ID 22431) is a question not a review, suggesting limited moderation of non-review content
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 346 reviews
Thank you for the enthusiasm and attentiveness of the dental clinic. I am very satisfied with the service and quality. I have many friends and I will recommend them to the clinic for dental work. They made me feel very satisfied and reassured by their dedication. Thank you to the team of doctors for their attentive and caring service. Everything was great for me.
Reply from the clinic
On behalf of I-Dent Dental Clinic, we would like to thank you for using our services. We wish you and your family good health!
I am very satisfied with my implant experience at the dental clinic. Dr. Le Nhan is highly skilled, his procedures are gentle, and he is very attentive, which made me feel very reassured. The clinic is clean, the space is comfortable, and the receptionists and staff are also very enthusiastic and friendly. Thank you very much to the doctor and the entire team.
The doctor and staff were very enthusiastic. The quality was good.
I am very satisfied with the dental implant service at the clinic. Dr. Nhan provided very thorough, gentle, and friendly consultation. The implant procedure was quick, minimally painful, and the recovery was good. The equipment is modern, and the support team is enthusiastic and professional.
The dentist examined and treated my teeth gently. The clinic staff were all professional and friendly!
I'm satisfied with the service here; Dr. Nhan and the staff are very friendly.
Doctor Linh is absolutely amazing, everyone! She's enthusiastic, lovely, and has top-notch skills – a perfect 10! ❤️
Excellent service, Dr. Nhan is professional and caring towards patients. I am very satisfied with the results.
The original 19V I-dent is in excellent condition; I am very satisfied.
Thank you so much to iDent Dental Clinic for your excellent service, both professionally and in terms of communication!
I had teeth cleaning. It was great. The staff is so friendly and take care of the customers a lot
I am extremely satisfied with the service at I Dent dental clinic. I will recommend my friends to experience their services here. The equipment is very modern, the doctors are enthusiastic and attentive, and the staff are very lovely.
The doctors and staff were very dedicated and enthusiastic in guiding and assisting me. Thank you very much.
Attentive and courteous service. Facilities are good. Even though I used insurance, the staff were very friendly and welcoming. Very satisfied ❤️
/TEETH CLEANING/ Price 200-400k The dentist does it gently, without pain or discomfort, and cleans thoroughly.
Do you have WhatsApp I can’t read Vietnamese and want to contact the clinic.
Reply from the clinic
we have. You can contact by this whatsapp +84911 017 856 (Junie)
Dr. Nhan is lovely, cheerful, and enthusiastic, and the receptionist is very attentive. I am very satisfied with the service at I Dent Dental Clinic and will recommend it to my friends and family.
I am very happy to be in Eden. Wishing everyone good health and happiness in the new year. Thank you very much.
I am very satisfied with the dental implant service at this clinic. Dr. Nguyen Quang Linh provided thorough and gentle consultations, making me feel at ease throughout the procedure. The implantation process was quick, minimally painful, and the recovery was better than I expected. The equipment is modern, and the support team is enthusiastic and professional. This is a place I will trust and…
Read the rest of this review
recommend to my family and friends.
Very good service from the team, especially Dr Nhan, but I must mention the exceptional attitude from reception and nurses, especially Giang. Thanks guys.
Dr. Nhan is very lovely, gentle, precise, and dedicated. I will recommend I Dent dental clinic to my family and friends.
I-Dent Dental Clinic sincerely apologizes for your recent unsatisfactory experience. We always listen to customer feedback and will strive to address any issues that may have affected your experience in order to improve our service quality. We will contact you to clarify the situation. Alternatively, you can contact our hotline at 094 18 18 616 for further information. Thank you!
Reply from the clinic
I-Dent Dental Clinic sincerely apologizes for your recent unsatisfactory experience. We always listen to customer feedback and will strive to address any issues that may have affected your experience in order to improve our service quality. We will contact you to clarify the situation. Alternatively, you can contact our hotline at 094 18 18 616 for further information. Thank you!
A very enthusiastic workplace, with dedicated and professional doctors. This is the perfect place for everyone to experience!
I had dental treatment here and had a very good experience.
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