Patients
Reviews of I-Dent Dental Implant Center.
Ho Chi Minh City, Vietnam. 346 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
I-Dent is an implant-specialist group in Ho Chi Minh City with a credentialed leadership team including a PhD-trained director from Aix-Marseille and a Harvard-certified deputy, ISO 9001:2015 certification, and CBCT plus CAD/CAM technology in-house. The clinic has a verified track record with international patients including Australians seeking full-arch and multi-implant work at significant cost savings. Review authenticity is somewhat diluted by zero platform-verified reviews and heavy 5-star uniformity, though genuine multi-visit and named-doctor accounts give the overall picture credibility.
Authenticity
6/10Baseline 7: website, named doctors, ISO 9001, WhatClinic verified reviews. Deduct -1: 0/50 verified on platform, uniform 5-star pattern with some template language. Final 6.
Treatment quality
8/10Baseline 8: CBCT (KaVo OP 3D), iTERO scanner, CAD/CAM lab, 10k+ implant cases, Dr. Tung PhD Aix-Marseille, Dr. Thai Harvard cert, complex cases (All-on-X, bone graft, sinus lift) documented. Final 8.
Cleanliness
7/10Baseline 7: ISO 9001:2015 (BSI certified), private treatment rooms, sterilization protocols per MoH regs stated. No independent facility inspection data. Final 7.
Team
8/10Baseline 8: Director PhD Aix-Marseille; Deputy Dir Harvard cert; specialist Zucchelli Institute Italy; 11+ licensed dentists named. Dr. Nhan, Kiet, Linh, Vu named in genuine reviews. Final 8.
Price value
7/10Baseline 7: No public price list on website; WhatClinic confirms significant savings vs Australia (approx 12% of AU prices). Teeth cleaning 200-400k VND noted in review. Reasonable for implant-specialist tier. Final 7.
Tourist suitability
8/10Baseline 8: English website + interpreters confirmed by patients; online pre-trip treatment planning; Visa/MC/JCB; Viet Kieu focus; WhatClinic AU/NZ patient reviews; 3 HCMC locations. Final 8.
What comes up well
- Dr. Tung holds PhD from Aix-Marseille University with 10,000+ implant cases
- ISO 9001:2015 certified by British Standards Institution
- KaVo OP 3D CBCT and iTERO Lumina scanner on-site
- English interpreters and pre-trip remote treatment planning available
- WhatClinic Customer Service Award 2025 with 19 verified international reviews
Points to weigh
- Zero verified reviews on SmileJet platform out of 50 collected; 100% 5-star uniformity raises light manipulation concern
- One review (ID 22431) is a question not a review, suggesting limited moderation of non-review content
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 346 reviews
I’ve just finished having two implants and received excellent service. Dr Nhân followed my progress carefully and gave detailed instructions after each surgery. The staff were all very friendly and supportive.
I've used I-Dent dental services many times and am very satisfied with the service from Dr. Linh and the staff, who are very enthusiastic and welcoming. I will definitely come back many times.
Reply from the clinic
On behalf of I-Dent Dental Clinic, we would like to thank you for using our services. We wish you and your family good health!
I had my dental work done here by Dr. Vu, and he did a great job. The procedure was painless and very gentle. He was also very dedicated. Thank you very much, Dr. Vu.
I am very satisfied with the dental services at Ident. The receptionists were polite and thoughtful in reminding me of my appointments. I had my implant placed by Dr. Kiet. He was incredibly polite and gentle! I'd give Dr. Kiet 100 stars! Thank you, Dr. Kiet, for all your hard work!
The staff were warm and attentive, providing excellent service. It was a great teeth cleaning experience.
Reply from the clinic
Thank you so much for your evaluation. Wish you and you family always in good health, happiness and success and hope to see you again!
I am very satisfied with my implant treatment here; the customer service is excellent.
The dentist was very gentle and considerate. They provided detailed instructions on how to care for your teeth after the examination. The staff were enthusiastic and lovely. I will definitely visit again.
I had a great experience getting implants at I-Dent. The doctors were very professional and made me feel pain-free and happy. I am very satisfied with the service from Doctors Tung & Nhan, and Ms. Bich took excellent care of me.
The staff were very enthusiastic and friendly. The office was spacious and beautiful. The doctor provided very thorough and professional advice. We really liked it.
I've had a great experience with the service and quality here. The doctors are dedicated, and the staff are helpful and supportive.
Dr. Tung did the implants for me two months ago. Everything is looking great. I am really happy with the outcome. The doctors and staff are really nice, friendly and honest . About six months, I will come back for crown placement. Thank you. From Ca, Usa
I had implants placed in both jaws, totaling 12 implants...the procedure went according to schedule and without any problems...the dentists and staff were very helpful... If you need implants, this is a reputable center.
It is a very good clinic. The reception staff are extremely helpful and responsive. The doctor reviewed my CT scan, cleaned my teeth and overall the clinic’s service was excellent. I felt comfortable and well cared for throughout the entire visit 😍👍👍 …
Very satisfied. Dr. Nhan and his team were very enthusiastic, thorough, and provided excellent service...
My name is Vu Hong Quang, residing in District 2 (old address). I would like to express my gratitude to Dr. Nguyen Quang Linh, Specialist Level 1, his colleagues, and the entire staff of Ident Dental Clinic in Binh Thanh District. Initially, I was quite worried about coming to Ident because I am older (63 years old) and had some unusual issues with the extraction of 4 molars and subsequent implant…
Read the rest of this review
placement of 3 molars. However, after 9 months of treatment and implant placement with modern equipment, high expertise, enthusiasm, and professionalism of the team, the procedure has been completed 3 weeks ago, and I am completely satisfied with the results that the doctor and the entire Ident staff have provided. Thank you once again.
A regular patient of the dental clinic, who has been there for many years.
The dental clinic offers excellent service, and the dentist and assistants are very dedicated.
Doctor: I had my implant done by Dr. Kiet, he was very thorough. Service: Appointments were scheduled on time and were professional. Spacious dental clinic.
very good service, and the staff are very enthusiastic okok
The receptionist is enthusiastic and friendly, the doctor is professional and the technique is convenient. I am very satisfied with the dentistry. I do not regret my choice. The results are beyond my expectations.
The first time I had a filling at the dentist, the receptionists were very nice and enthusiastic, the dentist filled my tooth very well and quickly 💖 …
I had a very good experience at I-Dent in HCMC. Dr. Nhan was very knowledgeable and professional! This was my second round of treatment with Dr Nhan . I had another crown put in the treatment was quick painless and I am extremely satisfied. The cost was also very reasonable. I recommend this dentist for locals and expats alike!
The dental treatment experience here exceeded expectations. Dr. Kiet is highly specialized and provides thorough consultation. The assistants are always proactive in supporting. Professional service. Clean space, reasonable price, very trustworthy ❤️. I am very satisfied and will come back.
Receptionist, assistant and doctor. Good service, attentive and enthusiastic customer care. I am very satisfied.
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