Patients
Reviews of hiDental Branch 2.
Ho Chi Minh City, Vietnam. 103 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.2 out of 10
Overall score
hiDental Branch 2 is a legitimate licensed clinic in Thu Duc, Ho Chi Minh City, with genuine multilingual (English, Japanese) positioning and a real expat-resident patient base. Reviews include multiple Western and Japanese names with specific treatment details, suggesting an authentic patient mix, though the complete absence of verified reviews and a perfect 5-star average across 103 Google reviews warrants caution. The clinic covers a full treatment range including implants, orthodontics, and surgical extractions but publishes no named dentist profiles or equipment specifications beyond general claims of European-standard units.
Authenticity
5/10Baseline 6: real clinic, MoH license, website, mixed genuine/vague reviews. -1 for 0 verified on 50 reviews (100% 5-star, no negatives survive). Final 5.
Treatment quality
6/10Baseline 7: multiple specific treatment mentions (wisdom teeth, braces, implants, fillings). -1 for 0 verified reviews limiting confidence. No documented failures. Final 6.
Cleanliness
7/10Baseline 7: consistent cleanliness mentions across many reviews with specifics (bright, white, modern). European equipment claim. No JCI cert. Final 7.
Team
6/10Baseline 7: named doctors in reviews (Dr. Cuong, Dr. Lien, Dr. Duy, Dr. Tam, Dr. Nguyen). -1 for no verifiable bios or qualifications on website. Final 6.
Price value
7/10Baseline 7: mid-range HCMC pricing, written itemised quotes cited in reviews, 450k VND cleaning confirmed by foreigner. Reasonable value for expat-positioned clinic. Final 7.
Tourist suitability
6/10Baseline 7: English and Japanese support, expat-positioned, MoH license, two branches. -1 for no WhatsApp/airport transfer, no dedicated tourist logistics page. Final 6.
What comes up well
- English and Japanese language support for full treatment journey
- Vietnamese MoH practice license 06854/HCM-GPHD publicly documented
- Named doctors appear in reviews: Dr. Lien, Dr. Cuong, Dr. Duy, Dr. Tam
- Multiple foreigners report walk-in access and clear upfront pricing
- Wisdom teeth and orthodontic cases handled with positive outcomes cited
Points to weigh
- 0 verified reviews out of 50 sampled (103 total); perfect 5.0 average is a manipulation signal
- No named dentist profiles or qualifications published on website
- No CBCT, in-house lab, or premium implant brand disclosed despite implant service offer
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 103 reviews
The first impression of hiDental 2 - International Dental Clinic is the white color decoration, modern equipment, and clean. It made me feel comfort and peace of mind. …
Reply from the clinic
Thank you for your gracious words and review! We wholeheartedly value your feedback and exceptional experience you had with our business. … More
I came here as a recommendation by a friend, and it went above my expectation. The whole clinic was clean, clear and bright with sunlight. The staff was nice and helpful. My physician was Dr. Cuong (ưho’s already got a PhD) was so gentle to …
Reply from the clinic
Thank you so much for your kind words and positive review! We truly appreciate your feedback and are thrilled to hear that you had a great experience with our business. … More
It's a new place, everything is new, definitely worth a visit and review!
Reply from the clinic
Thank you for sharing your review of hiDental! We are delighted to know that you had a positive experience with our services. … More
Excellent service from all the staff. Everything was quick and efficient. My mother had her implant denture completed within just 3 days, and I had my fillings done as well. The dentist and the team went above and beyond to meet our needs.
The environment was clean, professional, and the doctor was very gentle.🤣 …
Reply from the clinic
hiDental Dental Clinic is delighted to have received your honest and valuable feedback. Your satisfaction is the priceless gift that hiDental always strives for in all its treatment goals. We hope to accompany you and your family on your oral care journey in the future.
The dental clinic, service, and space were all great, excellent.
Reply from the clinic
Thank you for your sincere comments to help hiDental continuously improve our services. hiDental wishes you good health and hopes that hiDental will always be a reliable choice to accompany you in all comprehensive dental problems.
The dental clinic was clean, and my teeth cleaning was very quick and gentle, without any pain. The staff were very enthusiastic and helpful.
Reply from the clinic
hiDental is very happy and appreciates bringing your satisfaction ❤ We wish you good health. We hope to accompany you on your journey of oral care.
The examination room was clean and tidy. The doctor performed the examination thoroughly and carefully. I am satisfied with the service.
Reply from the clinic
hiDental Dental Clinic sincerely thanks you for choosing hiDental for your dental consultation and treatment. hiDental always strives to provide the best dental experience and services. We hope to have the opportunity to accompany you and your family whenever you need dental care.
The facilities are good, the staff are enthusiastic and friendly. The doctors are highly qualified and dedicated. The prices are reasonable.
The doctor was lovely, enthusiastic, and attentive, and the staff provided excellent service.
Reply from the clinic
HiDental Dental Clinic sincerely thanks you for your positive feedback during your experience using our services. We wish you continued joy and happiness, and lots of smiles to keep your spirits high!
The receptionist was attentive, the doctor was enthusiastic, and I had a great experience at Hidental!
The staff is enthusiastic in consulting. I used the tartar removal and filling service here and it was very good. The doctor was very gentle so I did not feel any discomfort during the treatment. The staff gave me a quote before doing it and the price was very reasonable so everyone can rest assured when using the service here.
Good service, dedicated doctor, clean and modern machines and space
Enthusiastic consultation, modern equipment, comfortable dental examination, worth the experience
Clean clinic, modern equipment The doctor is very enthusiastic, dedicated, and takes good care. You should come and experience
Hidental Dental Clinic is clean and well-equipped with modern facilities. Dr. Lien is very enthusiastic and thorough in her examinations and treatments. Thank you, Hidental.
Good customer care, friendly, enthusiastic. The doctor extracted wisdom teeth quickly and painlessly. Recommend everyone.
I know HiDental through Dr. Guoc, who redid my entire jaw, and the service, clinic, tools, space, and staff are all enthusiastic, cute, and give the right advice. Especially my Dr. Guoc, Dr. Lien, is very, very dedicated. No sales, no upsales. Highly recommend to everyone who has dental problems and wants to be more beautiful 💚🎉 …
Enthusiastic staff. Dedicated doctor. Many good promotions. I am very satisfied.
Excellent service, modern clinic, reputable team of doctors, and dedicated customer care.
Thank you to Dr. Tran Ngoc Lien and the dedicated care staff.
This was the best dental clinic ever! Everyone from the staff to the doctors were so polite and I didn't feel scared at all! All the machines and tools used were almost brand new, which was great 👍🏻 Speaking Japanese and English is available (reservations required)!!! 2. Các bạn nhân viên rất dễ thương nhiệt tình tận tâm ạ. Bác sĩ nào cũng nhẹ nhàng khéo léo tư vấn chu đáo lắm! Cực kì yên…
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n tâm!!!!
Great dentist. Walked in and was seen right away. 450k for a normal cleaning. Dentist speaks English, very helpful
Reply from the clinic
hiDental is grateful and appreciative that you trusted us to use our service❤ I wish the best of things for you and your family as well. Hope to travel with you and your family as you pursue dental care ❤ Have a wonderful day.
The facilities are modern and clean. The doctors are attentive, gentle, clearly explain the dental condition, and offer appropriate advice.
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