Patients
Reviews of Hello Smile Dental Clinic & Shop.
Belgrade, Serbia. 69 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 69 reviews
I was in the clinic today, very pleasant employees and extremely professional. All praise and warm recommendation.
Reply from the clinic
Dear Nikola Thank you for taking the time to rate us so highly! Your positive feedback means a lot to us and helps us to constantly improve our services. We look forward to seeing you again! Sincerely, Dr. Nevena Trajković
For the first time there and what can I say, everything perfect. From diagnostics, through treatment, till advice and prevention, everything professional and in the right spot.
Reply from the clinic
Dear Sasa We greatly appreciate your excellent rating! Your satisfaction is our top priority, and your feedback inspires us to continue providing premium dental care. We look forward to your future visits! Sincerely, dr Dušan Jovanović
The best clinic in Belgrade! Very pleasant and kind staff, highly recommended.
Today I visited Hellosmile on Hercegovacka, the interior is beautiful, but unfortunately the quality of the service provided was probably one of the worst in my entire experience, and I have a lot of it... I’ll start with the banal, if a doctor doesn’t know how to work alone, then give him an assistant so that he can I didn’t reach across the client’s face every time, pressing my armpit against…
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him, just as far as I understand, either the doctor is not experienced or very careless, because he didn’t even try to be careful, everything splashes on the face, everything spills, something falls from his hands, in general horror, the procedure itself (and I went for a cleaning) took about 7 minutes, always in my life it took at least an hour, in general I feel deceived. At the end of this procedure, as a result of which they poured water for me even under my T-shirt, I was not instructed whether I could drink coffee or not eat anything, there was no hint of professionalism at all. Left disappointed
Reply from the clinic
Dear Andrei, thank you for sharing your feedback. We are sorry your experience didn’t meet your expectations. The procedure has lasted for 35 minutes, which i have checked on security footage. Generally scaling and polishing lasts between 20-40 minutes, depending on the case. Prophy-Jet system uses a focused jet of compressed air, water and bicarbonate particles to polish away surface staining from the teeth. It is the most efficient way of polishing your teeth, but always splashes a little. We always aim to deliver a great experience, and each patient gets individual care and instructions. In your case, according to your great oral health and hygiene, doctor’s opinion was that no further instructions were needed. In accordance with our policy of excellence, doctors are using magnifying loupes that sometimes require positioning of arms that you might have found uncomfortable, to our mutual dissatisfaction. The aforementioned doctor is a prosthodontics specialist with more than 10 years of experience with complex reconstructions. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Best regards. Dr Dusan Jovanovic, owner.
I've been using various Hello Smile products since they launched, they're amazing, they really work and I recommend them to everyone... 🤗 …
Highly recommend this clinic,very professional dental staff,everything is top notch.
Hello Smile offers great dental services and their staff is highly professional. I'm truly glad I chose them for my dental care."
What an amazing place! Very professional and skilled, top to bottom. Cannot recommend them more highly. The staff is friendly and very professional from the moment you walk in and throughout your appointment. :)
Excellent overall service! Dr. Nikola and his teammates create an amazing atmosphere and when coupled with superb artistic level skills makes me recommend them to all people needing dental work
Great products, super visibale results. Warm recomendations. P.s. Active charcoal tooth paste is the best !!!
Premium location, service unseen in this area, the best staff. Highly recommended.
The best clinic I've ever been to. The most modern equipment and the kindest staff. Every recommendation, see for yourself.
The staff was extremely helpful and attentive. Great atmosphere. I recommend this office to anyone looking for quality dental care.
Definitely the best clinic in town, All praise for the staff. And bravo for Hello Smile
Exceptional place and professional team. Any recommendations for both the clinic and the shop.
A new place l visited because of the location , but because of the service l will be coming all the time In the future 👐 …
The atmosphere, the ambience and most importantly the service!!! Absolutely recommendations!!!!
Reply from the clinic
Dear Zelimir, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed the atmosphere, ambience, and most importantly, our service. Your recommendation means the world to us. We look forward to welcoming you again soon! Warm regards, Hello Smile Team
A truly world-class clinic. The service is impeccable, I am truly satisfied, I highly recommend Hello Smile Dental Clinic & Shop to everyone.
The most professional, kindest and most meticulous staff in dentistry! 👏🏻👏🏻👏🏻 …
Professional approach and dedication to the patient, the kindest employees, clean and tidy! Recommendations for the office.
If you really care about your health and teeth you are on right place,best in Belgrade for sure,warm recommendations 🙌 …
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