Patients
Reviews of Gremi Clinic.
Tirana, Albania. 307 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.7 out of 10
Overall score
Gremi Clinic is an established Albanian dental tourism operator in Tirana with a full clinical team, in-house lab, CBCT imaging, and strong multilingual tourist logistics including free accommodation and airport transfers. Review volume is high but 0 verified reviews and duplicate submissions from the same patients raise authenticity concerns. An upsell complaint and a documented implant removed without patient notification are notable red flags for high-spend tourists.
Authenticity
6/10Baseline 7: website, named doctors, negative reviews survive. -1 duplicate reviewers (Rosafio x2, Marti x2), 0 verified of 50, heavy 5-star skew with template phrasing. Final 6.
Treatment quality
6/10Baseline 7: CBCT, CAD/CAM, computer-guided surgery corroborated by reviews. -1 documented upsell complaint, implant removed without patient consent (Saidi review). Final 6.
Cleanliness
7/10Baseline 7: multiple reviews cite clean facility, in-house lab on site, modern equipment. No hygiene complaints found. No JCI/ISO cert. Final 7.
Team
6/10Baseline 7: named staff with PhD director, UCAM postgrad surgeon, full team page. -1 Trustpilot upsell/crown breakage complaint naming Dr. Flavia. Final 6.
Price value
8/10Baseline 8: 50% savings vs Italy/France clearly stated. Free hotel for 2 included. Albania is established low-cost dental destination. Final 8.
Tourist suitability
7/10Baseline 8: airport pickup, free hotel x2, multilingual staff (FR/IT/EN/ES), staged implant returns managed. -1 disorganisation complaint on return visit. Final 7.
What comes up well
- In-house lab with CAD/CAM and computer-guided implantology
- Free hotel for 2 persons and airport transfers included
- Multilingual staff in French, Italian, English and Spanish
- Named clinical team with PhD director and UCAM postgrad surgeon
- 50% cost savings vs Italian and French pricing widely corroborated
Points to weigh
- Duplicate reviews from same patients and 0 verified reviews across 50 sampled
- Trustpilot complaint: patient pressured into 4 implants, crown broken by named dentist
- Implant removed without patient consent or explanation (Mohamed Saidi 1-star review)
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 307 reviews
I'm returning to the Gremi Clinic for a check-up and adjustment of my braces while I wait to get my temporary teeth. Just like the first time, we received a very warm welcome and, above all, excellent care. …
I'm now at the fixed temporary crown stage after a week here. It's an incredible feeling to be able to eat normally again so quickly, thank you so much! I'm already looking forward to having the zirconia crown fitted in 6-8 months 🤗 …
As a travel companion, I am very satisfied with the welcome and the organization; the staff is top-notch 💪 and I highly recommend them. Greetings to the whole team! …
A very pleasant experience, an optimal end to the process. I'm very happy with the result. …
Very satisfied with my first stay at Gremi! The care, communication, and support were excellent throughout my treatment. The welcome, the staff, and the quality of the pain-free treatments were …
Upon my arrival at the airport, I was immediately greeted by a representative who drove me to the hotel in their vehicle and provided me with initial information. He showed me around their facilities, which I must say are all very beautiful …
We have been clients for a few years, great professionalism, always available welcome, super cutting-edge clinic, very good quality and very convenient price, we recommend everyone to come to Gremi Clinic
First stay at Gremi clinic, good diagnosis and excellent follow-up, looking forward to the fitting of the final prosthesis. Professional team.
I sincerely thank Gremi for all the service they provided. Everything was very welcoming and professional. The surgery went very well, everything was fine, no pain. …
I discovered this clinic through friends, and my daughter also came here for dental treatment. I have nothing but positive things to say, from the welcome to the care itself; it's simply incomparable to what we're used to. From the moment …
Hello. Big decision to come to the GREMI Clinic. Very welcoming. Excellent care and clear explanations. I can't wait to get my new teeth and my new smile. Thank you.
I had a good experience, I had implants last year, friendly and professional staff, excellent organization, excellent clinic
I only see overwhelmingly positive reviews. But I would be interested in hearing from these same people one or two years after the procedure. Specifically, whether there were any complications (infections, broken teeth, roots not properly …
Reply from the clinic
Dear user, Thank you for your message and for sharing your perspective. … More
Très bonne prise en charge à l'aéroport. Tous les membres du personnel sont très professionnels, la clinique est très propre, la première étape de la pose des implants s'est très bien passée, hâte de revenir pour poser mes prothèses définitives. La traductrice Sahra a un français exceptionnel et le guide Kledis est toujours aux petits soins pour savoir si vous avez besoin de quoi que ce soit. Me…
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voilâ 6 mois aprés pour la pose de mes dents definite ,je constaste que le niveau à fachement baissé ,un grand manque d'organistion et un manque de personnels ressentit je suis lâ depuis 15 jours et le travail n'est toujours pas fini pour uniquement 5 implants, des le premier jour on me dit apres une radio 3d que tout est bon et au bout du semaine j apprends qu on as retirer un implants sans me prevenir et que je devrai encore revenir dans 6 mois ce qui fera un quatrieme voyages à mes frais . And I'm not even mentioning Mr. Gremi and his wife, who never came to see me to explain themselves, and what's worse, I never even got a hello or a glance in their eyes. I'm here for another day, and I'll tell you about the final result and their modus operandi.
Kindness, welcome, and professionalism. Before the procedure, all the appropriate health checks were carried out, including cardiac exams and a 3D CT scan for dental arch examinations. I highly recommend Alket. A special greeting to him.
Professional staff, from reception to professional services. A good percentage recommended.
Thank you so much for the work you did at the Gremi Clinic in Tirana. The welcome was top-notch, as was the professionalism. I'm very happy with all the work. Thank you so much for everything.
An excellent experience at Gremi. From the very first moment, I was met with professionalism, a warm welcome, and great patient care. The staff is competent, helpful, and always ready to explain every stage of the treatment clearly. The facility is modern, clean, and equipped with cutting-edge technology. I highly recommend this clinic to anyone seeking quality, professionalism, and excellent…
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results.
I would like to express my satisfaction with the care I received. I thank the staff for their helpfulness and their responsiveness to all my questions. I also thank Marino for his professionalism. I highly recommend the Gremi Clinic.
I highly recommend them. Very warm welcome, highly professional, and helpful. I've already completed the first part of the job and am now here to finish it. So far, it's been a great experience. The entire staff is very courteous and professional.
Friendly and helpful staff. Highly competent doctors. You can rely on them for dental care with peace of mind. 😀😀 …
I was pleasantly surprised by the professionalism of the staff at GREMI. I sincerely recommend them to anyone still hesitating, to come for dental care.
I would like to thank all the staff at Gremi. The welcome was warm, the technical staff top-notch, truly impressive. I highly recommend them, especially to those who have always had a phobia of the dentist like me. A big thank you to our interpreters, Mr. Nacer and Ms. Sara.
Excellent quality: Everything was taken care of down to the smallest detail. Perfect organization: A special thanks to the coordinators and tour leaders: they were extremely kind, always available, and made everything so much easier and more enjoyable. Their professionalism is an incredible added value. Highly recommended: If you're looking for a reliable experience led by competent people,…
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