Patients
Reviews of Good Dental Clinic Kathu.
Phuket, Thailand. 73 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.9 out of 10
Overall score
Good Dental Clinic Kathu handles everything from wisdom extractions to sinus uplift and implant surgery, with a strong English-speaking team and pricing well below Western rates. The international patient base is extensive and mostly positive. A direct tourist overcharging allegation and one instance of a dismissive owner-doctor in a revision complaint are the key concerns.
Authenticity
6/104.73/73 triggers LIGHT tier (-1 auth). Real negative reviews add organic credibility. Strong genuine international patient diversity. Facebook page as website_url = social confirmed.
Treatment quality
7/10Complex procedures confirmed: sinus uplift, bone graft, implants, root canals, veneers, clear aligners. Diagnostic weakness flagged for complex cases by one experienced reviewer.
Cleanliness
8/10Spotlessly clean, modern, well-equipped consistently across reviews. Two branches in Phuket. Higher standard than other local clinics noted.
Team
7/10Dr. Sasithon named. English-speaking staff confirmed by multiple international patients. Walk-in urgent care accommodated. Appointment reminders sent. Owner-doctor reportedly dismissive in revision complaint.
Price value
6/10Generally excellent value vs Western prices. Sinus uplift + bone graft + implants at fraction of Australian cost. Billing transparency concern noted. Direct tourist overcharging alleged.
Tourist suitability
7/10Kathu Phuket = SECONDARY zone. Strong international patient base from Poland, Australia, UK, Russia, Germany. English fully confirmed. Walk-ins accepted. Tourist pricing discrimination alleged.
What comes up well
- Full complex procedures: sinus uplift, bone graft, implants confirmed
- English-speaking staff confirmed by many international patients
- Walk-in urgent care accommodated same-day
- Facebook booking and appointment reminders in place
- Fraction of Western pricing for major procedures
Points to weigh
- Tourist overcharging alleged: 1-hr wait behind Thai patients, false black-teeth justification for top-tier cleaning fee
- Owner-doctor reportedly dismissive and rude in denture revision complaint
- Limited diagnostics for complex cases per one experienced patient
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 73 reviews
Well, here's a post I never thought I'd be making. Suffering with a broken tooth for 3 days and in pain. A different dentist in Patong, kept postponing it, saying I had to wait even for the x-ray as it was too swollen. But they charged 500-800 baht each time to do nothing. So I decided to look elsewhere. So glad I did. I'm terrified of dentists. This was the most pleasant experience ever in a…
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dentist in my almost half century on earth. From the minute you walk in the staff are super professional and polite. You notice how clean it is immediately (unlike the one who messed me around). They understood my fears and reassured me I won't feel a thing. They weren't lying. It was so good to see the broken root canal tooth come out after causing so many problems (was done by another dentist and badly). This team were reassuring from the start, checked everything including x-rays. Performed the extraction of a very damaged tooth and I didn't feel a thing. Super professional, extremely pleasant people and I would not hesitate to recommend this dental practice to anyone, especially if you, like me, have that irrational but overwhelming fear of dentists. This is the place you need to go. Didn't have appointment and was in and out within an hour, they do follow up services if needed for cleaning etc. Superb prices compared to some questionable others, especially considering the high standards they have here. The name is the perfect one for this place. Thanks and see you again soon.
Reply from the clinic
First of all, we would like to express our sincere gratitude to Rich Ferlon. We are very pleased to have had the opportunity to provide you with our oral care services and we sincerely hope to serve you again in the future. Thank you
I highly recommend this clinic. After an experience where a wisdom tooth removal was both overpriced and left incomplete by other dentists in the west, the care provided here was exceptional. The dentist resolved the issue in under 5 minutes with zero pain. Professional, fast, and very skilled. 5 stars!
Reply from the clinic
We sincerely appreciate your high recommendation and the feedback regarding your recent visit. Providing skilled, professional, and comfortable treatment is our top priority, and we are happy to hear that you felt well-cared for. Thank you for choosing our clinic; we look forward to seeing you again for your future dental needs.
Previously, my teeth were unsightly and I had terrible toothaches. So I came to see the doctor here. The doctor gave excellent advice. They have highly skilled, specialized doctors, each assigned to a different area. The staff at the clinic are incredibly kind and attentive, always following up on my condition. I highly recommend this clinic; it's truly great. Everything you need for a perfect…
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smile in one place.
Reply from the clinic
Thank you for trusting our specialist doctor to take care of you. Receiving close monitoring from the staff at the clinic made me feel much more at ease during the treatment. I'm glad you were impressed with both the results and the service. Truly a one-stop shop for all your beauty needs!
It was the best dental experience of my entire life. I’m from Poland, where (as I thought until today) we have really good dentists. Apparently, I was wrong, because this clinic is way better - the doctor is professional, the assistants are nice and gentle, and the prices are reasonable. I should mention that I had a root canal treatment, so if I am so happy after today's visit - trust me, you…
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will be too, no matter what problem you have.
Reply from the clinic
Thank you so much for such a wonderful review! The clinic is delighted that you were impressed with our treatment and service, especially the root canal treatment that you were concerned about. We will continue to maintain this standard of care and professionalism so that all our patients feel relaxed and confident, just like you.
The doctor was very gentle and gave good advice. Everyone at the clinic was lovely.
Reply from the clinic
"Thank you so much for your review! We're glad the doctor helped you feel comfortable during your treatment. The entire team is always happy to welcome you. See you again soon!"
TOURIST/FOREIGNER AVOID. I was the first person in the office and then 4 thai people arrived, they sent through all the thai people first and then called me 1 hour after my scheduled appointment. They spent 15 minutes cleaning my teeth, it did not feel like a thorough job at all, felt very rushed. Their prices for cleaning were 990-1699 baht. I got charged the top price 1699. When asked why they…
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said my teeth were black!! I have not one black tooth in my mouth! I told them this and they just said cleaning took a long time.... 15 minutes is not long!! SCAM Alert.
I had my first tooth extraction checkup, but there was a problem with the root tip of the tooth breaking off and remaining. I was scheduled for a second appointment, where I saw a specialist who was very quick to respond. The sutures were done well, and I had another appointment the following week for a final extraction. The wound has healed well now. I highly recommend this dental clinic.
I initially chose this place because it's close to home. After deciding to get clear braces, I started here after having all four of my wisdom teeth removed. The dentist is highly skilled, the assistants are friendly, and the front-of-house admin staff are ready to answer questions via Line for appointments or if there are any problems. They can coordinate with the dentist. After the braces were…
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first installed, they were very tight. After wearing them for a while, they were easy to take off and put on. Convenient. The materials are strong and light. You can twist them back and forth without getting damaged when trying to pry them open. Completely complete in one place. I've been coming here for about 5-6 months now, and it's been very good and convenient. My next appointment will be for a long time, so I don't have to come in as often.
Skip this place and go to Rang Hill Dental in Phuket Town. For routine, basic work Good Dental is probably all right. For good diagnostics and more complicated work, however, I wouldn’t trust them again. Pay a little more at Rang Hill but the work will be done right!!!
Reply from the clinic
Thank you for reporting the issue. We have received your feedback and apologize for any inconvenience or loss of confidence in our clinic. First of all, we would like to inform you that: You are a patient who we have provided dental care for since 2022-2025 Throughout the 4-year period We are confident that we have always provided you with excellent treatment and service in a professional and straightforward manner However, in August 2025, we encountered some issues that required a referral to a specialist at the hospital with a referral form and x-ray results. We have already coordinated an appointment with the hospital staff for you. We have done our best in every step of the process professionally If there is anything that makes you feel uncomfortable, our clinic welcomes your feedback and is ready to continue to improve our services and treatments. The clinic has evidence of all discussions and referrals.
I finally found a dental clinic that really cares about their patients. From the moment I walked in, everyone- the dentist and the receptionists - greeted me with such warm smiles. The place is super clean, comfortable, and feels so welcoming. The dentist was so gentle and patient, explaining everything clearly before starting. Even when I got the anesthesia shot, I honestly didn’t feel any pain…
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n at all. The tooth extraction went so smoothly — I felt safe and well taken care of the whole time. The price was also very fair. Some places have higher “foreigner” prices, but here it’s really reasonable and honest. I can truly say the service, cleanliness, and care here are all top-notch. If you’re looking for a place that treats you with kindness, respect, and real care — this is the one. I totally recommend it. 🦷💙
Reply from the clinic
Thank you for your compliment. We will do best for every patients.
My first time getting braces and clearing my mouth. The price was within normal range. The dentist had a very gentle hand and excellent service. Highly recommended.
Reply from the clinic
Thank you very much to the patients.
I came to get my teeth done at Good Dental Clinic. The dentist was lovely, friendly, and very professional. I was impressed with the service from both the doctor and the receptionist. They took good care of me and were very attentive. The price was reasonable. I highly recommend getting your teeth done here. It's excellent!
Reply from the clinic
Thank you very much, Ms. Ratchanee.
The doctor has a very gentle hand..beautiful. Dr. Sasithon, Good Dental Clinic, Kathu branch, is as good as its name suggests.
Reply from the clinic
Dr. Sasithorn, thank you very much.
The clinic is clean. The staff at the counter provide good service. The doctor is cute and attentive. He always asks questions.😀 …
Reply from the clinic
Thank you very much Siri K.
From my very first appointment at Good Dental Clinic, I immediately felt I was in expert hands. Every team member—from the friendly ladies at reception to the dental assistants and the dentist himself—radiated professionalism and genuine warmth. They walked me through each step, answered every question patiently, and made what could have been an intimidating experience feel completely stress-free.…
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The scope of work I needed was beyond what most clinics back home in Australia could handle, yet these professionals tackled it without batting an eyelid. I definitely tested their patience with marathon sessions, but they never once made me feel rushed. The precision of their craftsmanship and the care they took to ensure my comfort were nothing short of outstanding. In terms of value, it’s hard to beat. High-end quality at a fraction of the cost I would have paid elsewhere makes Good Dental Clinic the top choice in Phuket by a wide margin. If you’re seeking impeccable dental work paired with warm hospitality, this is the place to go.
Reply from the clinic
Many thanks for giving me this opportunity.
The clear aligners are beautiful, the dentist and staff are lovely, and the service is excellent.
Reply from the clinic
Thank you for letting us take care of you.
The doctor gave good advice/the staff provided excellent service, I was very impressed.
Reply from the clinic
Thank you and welcome.
I've had my teeth done at Good Dental Clinic many times. They have two locations, and the dentists are highly skilled and professional. They explain the treatment procedures in detail and are attentive to every detail. The prices are affordable and reasonable. All the staff are well-trained. Most importantly, the counter staff speak excellent English and are always friendly and smiling. The dental…
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assistants are all lovely and polite. The clinic is clean and modern. Every time I come here, I'm impressed.
Reply from the clinic
Thank you very much.
The dentist is very lovely, the service is excellent, she speaks politely, and the orthodontic treatment is beautiful and fast-acting. Love it!
Reply from the clinic
Thank you.
I'm impressed to be here. The doctor is good, the dentist is good, and the advice is very good.
I came to Good Dental Clinic for dental treatment and was impressed with the service. I recommend everyone to come here for dental treatment. The dentist is lovely and kind. The prices are reasonable. The staff speaks English very well and are very professional.
Very good service and professional. I was very happy with my crown and bridge work. I can smile again 😁 Thank you 🙏 …
Reply from the clinic
Thank you kaa
We used to have our teeth scaled here, had our teeth extracted here, and had our teeth filled here. However, when we went to get our dentures, they weren’t okay. They were much worse than the old ones. Originally, we were going to get a root canal treatment for another tooth, so we decided to change clinics and consult with the new clinic’s doctors. We talked to them about root canal treatment and…
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crowns. We consulted about reshaping that denture. The doctor asked why we didn’t fix it at the same place after we just got it fitted. We told them we didn’t want to see the same female doctor, but we complimented the male doctor who had done our fillings and extractions on us, saying that he was very nice. The doctor said, “Let me see that male doctor. He’s the owner of the clinic. He’ll definitely fix it.” We had an appointment today. Nothing improved at all. It must be because it was a revision job. The only thing that came to mind was, “The patient didn’t get it done by a doctor.” “It’s not a barbershop, so you can order me to cut this and that.”
Excellent service. The doctor is kind and attentive to detail. Social security insurance is accepted. The location is also in the city. I would definitely recommend this place to others.
Reply from the clinic
Thank you so much!
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