Patients
Reviews of Gaya Dental Surgery 高雅牙科（梁氏）klinik Pergigian Gaya Dental Clinic.
Johor Bahru, Malaysia. 24 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 24 reviews
Extremely unprofessional. They pulled out the entire tooth when it could have been filled.
Reply from the clinic
Thank you for your feedback. We take professionalism and patient care very seriously. Treatment decisions, including whether a tooth can be restored with a filling or requires extraction, are based on a thorough clinical evaluation, diagnostic imaging, and what is in the patient’s best long-term health interest. All treatment options and recommendations are discussed with patients before proceeding. We understand that dental treatment can feel overwhelming, and we’re sorry to hear you're dissatisfied with your experience. We encourage you to contact our office directly so we can review your case and address this matter appropriately.
had fillings done..Dr New was good and fast. No pain at all.
First time come here and felt good .. everything just fine
The doctor is careful and patient, and his skills are also very good.
Dr Too very patient and give a good service and advice! 👍 …
Dr. Sharon Ee was very friendly. I only came to do scaling and she figured I may have two superficial decays and did the filling for it as well. Extremely efficient and systematic. The charges are also very reasonable.
The doctor was kind and helped me clean my teeth. Five-star praise
Very clean environment, friendly staff and doctor is very professional. The whole process was comfortable. Highly recommended
Dr. Neo is very attentive; I always consult him for dental problems.
Very professional friendly and helpful doctor 😊 Highly recommended to come here for dental services! …
Excellent service from staff and doctor, caring and detailed explanation. Highly recommended.
Dr. Too is very patient and considerate of the patient. Although I was nervous during the procedure, I didn't feel scared. The front desk staff were all very friendly.
I went to get braces twice. The first time they checked my teeth, but the second time they didn't. They even put braces on me despite me having a cavity. I contacted them, but they didn't reply. It's very irresponsible of them.
Reply from the clinic
We sincerely apologize for any inconvenience caused. Your feedback is very important to us, and we will review this matter carefully and make improvements where needed. Thank you for helping us improve, and we hope to serve you better in the future.
It was very good, and the price was much more affordable than in Singapore. I saw Dr. Too Junhan, who was very young and friendly.
Thank you to Dr. New for professionally removing my wisdom tooth and patiently explaining the procedure,and thank you for Friendly staff ~
Dr. Jia Mei is so patience and friendly.Very professional and detailed in her work. Highly recommended.
Came to clean my teeth the dentist was very high quality. Left my teeth squeaky clean and white as a sheet. Didn't feel any discomfort during my experience. Although it was still quite pricey. Overall, would recomend.
Doc is patience and provide good service and clear explanation. Thanks
The doctor was very gentle, explained things clearly, and was very quick! Love it 💞❤️ …
It doesn't hurt to come here to clean your teeth. The dentist is also very attentive.
The doctor here is very nice. I always get my teeth cleaned here.
Had a pleasant experience at this clinic. Pricing is transparent. Doctors (Dr Too & Dr Lim) are patient to explain.
The dentist was extremely professional and gentle. They explained everything clearly and made sure I was comfortable throughout the entire process. The clinic was clean and modern. Highly recommended!
Good services, first time come just need awhile 30 minutes, will come again
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