Patients
Reviews of FRESHDENT Dental Clinic.
Krakow, Poland. 239 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.0 out of 10
Overall score
Established Krakow multi-specialty dental clinic with CBCT and panoramic imaging in-house and 239 authentic-reading reviews from primarily Polish local patients. Operationally legitimate but the Polish-only website and absence of English support or international-patient logistics limit its fit for SmileJet's English-speaking overseas audience.
Authenticity
7/10Baseline 8: real Krakow Kniaznina dental clinic, 239 reviews avg 4.94 with multi-procedure scope, polish local patient base. -1 light review pattern (0 verified, all 5-star skewed). Final 7.
Treatment quality
7/10Baseline 8: full multi-specialty scope (oral surgery, implantology, orthodontics, periodontology, prosthodontics, pediatric), CBCT in-house. -1 light review-pattern halo. Final 7.
Cleanliness
7/10Baseline 7: established Polish clinic, CBCT and panoramic imaging documented, no JCI/ISO published. Final 7.
Team
5/10Baseline 6: team page references multi-specialty roster but individual dentists and qualifications not listed publicly. -1 team page completeness gap. Final 5.
Price value
6/10Baseline 7: Poland is mid-tier European dental tourism pricing, pricing page exists but full menu not extracted. -1 no transparent menu extracted. Final 6.
Tourist suitability
4/10Baseline 5: Krakow is a major dental tourism city for German/UK patients but this clinic offers no English-language website or formal international-patient logistics. -1 not configured for non-Polish-speaking patients. Final 4.
What comes up well
- Full multi-specialty scope with CBCT and panoramic imaging
- Krakow Kniaznina central location
- 239 Google reviews averaging 4.94
Points to weigh
- Reviews lack verification badges (0/50 verified) and skew uniformly 5-star - light pattern
- Polish-only website with no English-language support documented
- Individual dentist names, qualifications, and implant brands not published
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 239 reviews
Professional service, everything clearly explained before each stage of treatment. Friendly and smiling staff who strive to minimize stress and inconvenience at every step. I highly recommend!
Reply from the clinic
Mr. Karol, on behalf of the team, thank you for your opinion!
With a smile on my face, I recommend them 😀 A very warm approach to people and patients. You can feel the commitment and willingness to help, so you leave completely …
Reply from the clinic
Thank you for your feedback, it's a pleasure for us to read such a comment!
I've been to more than one dentist and dental clinic. I'm very satisfied. Before they begin treatment, all options are presented, and a decision regarding further treatment is made together with the patient. There's no question of …
Reply from the clinic
Thank you for your trust and kind words, we invite you whenever the need arises!
I'm not an easy patient, and the prospect of undergoing root canal treatment was very stressful. However, Dr. Mastalerz not only treated my tooth professionally and using state-of-the-art equipment, but also ensured my mental and physical well-being.
Reply from the clinic
Such an opinion gives us great satisfaction. On behalf of Dr. Mastalerz, thank you very much and we invite you again whenever the need arises!
I recommend Ms. Kamila, full professionalism and understanding of the patient
Reply from the clinic
On behalf of Dr. Kamila, we thank you for these words. We look forward to seeing you again!
I've been using the Freshdent clinic for over a year now. During that time, I've had microscopic root canal treatment, had two implants placed, and regularly used their restorative dentistry services. I'm incredibly grateful to Dr. Michał …
Reply from the clinic
Thank you for your review. It wasn't easy, but the end result made the long treatment worth it. It's nice to see you smiling! We invite you for follow-up visits!
I highly recommend this place; every time I leave, I'm satisfied. The staff is completely professional. The reception staff is very friendly.
Reply from the clinic
It's wonderful to hear such positive words! It's very encouraging for us. We look forward to seeing you!
Best dentists I’ve ever been to! I come to Krakow just for my dental appointments. They have the best dentists and best prices, I would highly recommend FreshDent! Thanks Dr Michal 🙏🏽 …
Reply from the clinic
Thx Kylie. I hope to see you again soon!
I'm very grateful for the help I received with my dental treatment, for their professional approach and understanding 🙂👍 …
Reply from the clinic
It is a pleasure for us to read such an opinion. Thank you very much!
I wholeheartedly recommend this place! The complete professionalism, immense patience, thoroughness, reliability, and personalized approach of Dr. Michał Kuśnierz and the entire team ensured that this was definitely not my last visit here.
All services are top-notch. Great team. I'll be back. Thank you.
Reply from the clinic
We're delighted to hear such kind words. We look forward to seeing you at your next follow-up appointment! Thank you!
Michał Kuśnierz provided excellent service. The implant placement process was very smooth and painless. I highly recommend him!
Reply from the clinic
Thank you for your kind words and we are glad that the treatment process was comfortable!
Professional, friendly, and fast service. During the visit, the specific steps in treating my teeth were fully explained. When I needed root canal treatment urgently (the day before my planned vacation), the doctor quickly scheduled a …
Reply from the clinic
Thank you for your kind words and we are glad that we were able to help you in an emergency and that you enjoyed your holiday!
I was treated by Dr. Mastalerz at Górna 6, which was treated a long time ago. The doctor found all the channels, the inflammation disappeared, and Dr. Kuśnierz rebuilt it efficiently and aesthetically. Thank you.
Reply from the clinic
On behalf of Dr. Mastalerz and Dr. Kuśnierz, thank you for your feedback. We look forward to seeing you again!
A very professional and knowledgeable team of dentists. They handled even the most difficult cases with flying colors. High-quality service. Highly recommended!
Reply from the clinic
Thank you for your cooperation and feedback. It's a pleasure for us to hear such kind words. Best regards, the FRESHDENT® Stomatologia team.
Everything is top-notch, from customer service to making an appointment (a warm greeting to the incredibly friendly and smiling Ms. Madzia ❤️) to the visit itself. The people who work here are professionals in every way, and incredibly …
Reply from the clinic
Thank you for your trust and feedback. See you soon!
Very positive experience. The staff was great front desk, the dentist and the assistants. Very welcoming and friendly. The cabinets are very well equipped with all equipment needed to perform any type of a treatment. I fully recommend!
Dentistry at 6! Full professionalism from the moment the client is received. The ladies at the reception desk are nice, competent, helpful. The doctors are objective, precise. We have been working together for several years and I do not …
Reply from the clinic
On behalf of Stomatologia FRESHDENT®, thank you for your positive words, see you soon!
I've always had problems with weak teeth. The problem worsened with each visit to the dentist. I associated them with pain, fear, and embarrassment due to the condition of my teeth, so I avoided them as much as possible. Until then, I met …
On the one hand, I was satisfied and had been coming here for several years. After changing doctors and changing prices, I have to stop using your office. The surgeon, Maciej Opach, is very competent and helped me a lot with my wisdom …
Reply from the clinic
Thank you for your feedback, on behalf of Dr. Opach
An exemplary office, a phenomenal doctor, I recommend him to everyone
Reply from the clinic
Thank you for your opinion and we invite you again
I just finished my treatment with Dr. Kuśnierz. I recommend him 200%! He's an excellent specialist; his professional approach to every situation shows how valuable it is to entrust your smile to him. The entire treatment plan was thoroughly …
Reply from the clinic
Thank you for your trust and your feedback. It's a great honor for us to hear such kind words. Please enjoy your beautiful smile for as long as possible. We invite you for follow-up visits.
I highly recommend this office! I had my dental hygiene done, which was painless, professional, and in a very pleasant atmosphere :)
Reply from the clinic
Thank you for your opinion and trust, we invite you again!
I'm glad I had the pleasure of using Dr. Michał Kuśnierz's services. I'd been to several offices before finding Freshdent, and I'm glad I finally chose him. He's a kind and friendly doctor who performs his work efficiently and thoroughly. …
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