Patients
Reviews of FRESHDENT Dental Clinic.
Krakow, Poland. 239 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.0 out of 10
Overall score
Established Krakow multi-specialty dental clinic with CBCT and panoramic imaging in-house and 239 authentic-reading reviews from primarily Polish local patients. Operationally legitimate but the Polish-only website and absence of English support or international-patient logistics limit its fit for SmileJet's English-speaking overseas audience.
Authenticity
7/10Baseline 8: real Krakow Kniaznina dental clinic, 239 reviews avg 4.94 with multi-procedure scope, polish local patient base. -1 light review pattern (0 verified, all 5-star skewed). Final 7.
Treatment quality
7/10Baseline 8: full multi-specialty scope (oral surgery, implantology, orthodontics, periodontology, prosthodontics, pediatric), CBCT in-house. -1 light review-pattern halo. Final 7.
Cleanliness
7/10Baseline 7: established Polish clinic, CBCT and panoramic imaging documented, no JCI/ISO published. Final 7.
Team
5/10Baseline 6: team page references multi-specialty roster but individual dentists and qualifications not listed publicly. -1 team page completeness gap. Final 5.
Price value
6/10Baseline 7: Poland is mid-tier European dental tourism pricing, pricing page exists but full menu not extracted. -1 no transparent menu extracted. Final 6.
Tourist suitability
4/10Baseline 5: Krakow is a major dental tourism city for German/UK patients but this clinic offers no English-language website or formal international-patient logistics. -1 not configured for non-Polish-speaking patients. Final 4.
What comes up well
- Full multi-specialty scope with CBCT and panoramic imaging
- Krakow Kniaznina central location
- 239 Google reviews averaging 4.94
Points to weigh
- Reviews lack verification badges (0/50 verified) and skew uniformly 5-star - light pattern
- Polish-only website with no English-language support documented
- Individual dentist names, qualifications, and implant brands not published
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 239 reviews
I wholeheartedly recommend Freshdent. I completed my entire orthodontic treatment here with results that exceeded my expectations, and I had an implant and crown placed. The crown was crafted to the highest standard, and I am extremely …
Reply from the clinic
On behalf of the entire team, we thank you for your feedback. Please enjoy your smile for as long as possible!
Thank you for your professional approach and comprehensive treatment at the clinic. I highly recommend Dr. Michał Kuśnierz, who knows his craft like no other! I can finally smile broadly!
Reply from the clinic
Thank you for your feedback. We're delighted to hear it. Please visit again!
A very reliable company 💪🏼 Professional approach to the customer, pleasant atmosphere, and punctuality. Special kudos to Dr. Mastalerz and Dr. Kuśnierz for their perfect root canal treatment and fillings. It's not the cheapest, but you pay for quality... in this case, with a smile on your face. I recommend it 😁 …
Reply from the clinic
On behalf of Dr. Marek Mastalerz and Dr. Michał Kuśnierz, we thank you for your positive feedback. We invite you to visit again if necessary!
I highly recommend Dr. Kuśnierz. He's a wonderful, passionate doctor, very professional, and a very kind person with a great approach to patients.
Reply from the clinic
Thank you so much for your feedback. It's so nice to hear such kind words!
I highly recommend this clinic. Thanks to Ms. Aneta, I've changed my approach to teeth cleaning. This procedure used to be a nightmare for me. Ms. Aneta got rid of my medication, the procedure is painless, and the atmosphere is pleasant. I also had a whitening treatment, which exceeded my expectations. I definitely recommend it!
Reply from the clinic
On behalf of Mrs. Aneta, thank you for your kind words! Please enjoy your beautiful smile!
I was referred to Dr. Izabela Rychlik by recommendation. I've now had four visits – one for a checkup and treatment planning, and the next three – she delivered truly professional care. After the first visit and the tooth restoration, when …
Reply from the clinic
On behalf of Dr. Izabella, we thank you for your positive feedback. We look forward to seeing you there!
I couldn't be happier with the incredible dental care I received at this hidden gem of a clinic in Krakow! The team completely transformed my smile, reconstructing all my fillings from metal to white ones, expertly re-treating a root canal, …
Reply from the clinic
Thank you so much. See you soon...
I wholeheartedly recommend the Freshdent clinic :) I've been receiving dental treatment here for five years and have no intention of changing. Dr. Izabela Rychlik provides top-notch patient care, always …
Reply from the clinic
On behalf of Dr. Izabella, thank you for leaving your opinion!
In 2022, I underwent comprehensive dental treatment under the care of Dr. Kamila Wilk. Throughout the entire treatment, I was very pleased with the professionalism of the entire team. Their personalized approach to each patient, ongoing …
Reply from the clinic
On behalf of Dr. Kamila, we would like to thank you for your opinion, we invite you for follow-up visits!
I'm currently undergoing treatment at the FRESHDENT clinic with Dr. Michał Kuśnierz. The clinic offers excellent service, and the doctor has a professional approach to patients, listens carefully, and determines the appropriate treatment. …
Reply from the clinic
On behalf of Dr. Michał, we thank you for such positive words. May your implants last as long as possible!
I had 5 appointments at this clinic and everything was great. Everyone was very polite and professional. I had general cavity treatment as well as root canal treatment here. …
Reply from the clinic
Thank you for your opinion. We're glad to hear that. See you soon as soon as you are back in Poland!
A trustworthy office, with very helpful staff and, above all, very experienced doctors. The entire treatment process was smooth and quick. I left the office with a beautiful smile and will definitely return if needed. I highly recommend it! 😊😊 …
Reply from the clinic
We are pleased to hear such an opinion, we invite you!
Top service and experience from a professional team. I have visited many dentists in my life, but this is the best clinic I have been to. Definitely recommend for their professionalism and quality of work.
Reply from the clinic
Thank you for your opinion. See you soon!
The entire team is very friendly, helpful, and professional, both the doctors and the receptionists. I especially recommend visiting Dr. Izabela Rychlik and Dr. Michał Kuśnierz. They're both great. They took care of my teeth, and everything is perfectly healed and healthy. I definitely recommend them. :)
Reply from the clinic
On behalf of Dr. Izabela and Dr. Michał, we thank you for your kind words. We invite you to our follow-up appointments.
Top-notch dentistry. Dr. Kuśnierz is a wonderful specialist and a passionate doctor. The bone grafting and implant placement were performed professionally, without any pain or complications. The day after the procedure, I received a call …
Reply from the clinic
On behalf of the entire team, thank you for such kind words!
A great place, wonderful specialists, friendly staff, and a patient-centered approach have been the reasons I've been using FreshDent for years. The service is top-quality, and I wholeheartedly recommend it!
Reply from the clinic
Thank you for your opinion, we are at your disposal if necessary.
I had the pleasure of undergoing treatment with Kamila Wilk, a dentist. I am impressed by her approach to patients, her expertise, and her professionalism. After just one or two visits, I had complete confidence in her. She is a dedicated …
Reply from the clinic
On behalf of Dr. Kamila, we thank you for your review. We are very pleased and invite you back for follow-up visits.
I came to the office to request verification of my ongoing root canal treatment and to inquire about a continuation. The consultation was delayed by less than 15 minutes. The doctor didn't respond. I sat in the chair for about 4 minutes, …
Reply from the clinic
Your opinion regarding the patient's service does not match our records. We were unable to locate a patient with this first and last name starting with G in our database, nor, more importantly, with this consultation process. … More
I've been using Freshdent's services for several years now and can wholeheartedly recommend it. Quick appointments, which is helpful in emergencies, and professional service. I especially recommend Dr. Rychlik, who managed to fix all my cavities painlessly and in a pleasant atmosphere.
Reply from the clinic
Thank you for your opinion, please come back again
Tooth restoration. Super professional, fast, and thorough. I recommend it 👍 …
Reply from the clinic
Thank you for your trust and opinion
The doctor did a fantastic job. Another, equally reputable, office refused to take on the task. It took us a year of dedication, but the results exceeded my expectations. I'm very pleased and can finally smile with all my might. I recommend FRESHDENT. Thank you, Doctor Barbara Simon.
Reply from the clinic
On behalf of Dr. Michał Kuśnierz and the entire team, we thank you for your trust and these words. We are delighted that this long period of treatment has resulted in such positive results!
A 5-star rating isn't enough. The best team I could have ever encountered. From the first day of consultation to the last day of treatment, they were completely professional. I came in with a major problem, and the entire treatment process …
Reply from the clinic
We are pleased to hear such feedback. Thank you very much on behalf of the entire team!
Having a tooth extracted by Dr. Opach is a pure pleasure. I highly recommend him!
Reply from the clinic
Thank you for your feedback!
The best dental office I've ever dealt with. Professionalism, expertise, and a very friendly approach. I highly recommend Dr. Kuśnierz.
Reply from the clinic
On behalf of Dr. Kuśnierz, we thank you for your trust and for leaving your opinion!
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