Patients
Reviews of Floss Dental Office.
Koh Samui, Thailand. 109 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.4 out of 10
Overall score
Floss Dental Office is a well-established multi-doctor clinic on Koh Samui serving a predominantly international clientele across 7 confirmed specializations. Strong tourist logistics with WhatsApp, late hours, and walk-ins, supported by active social media presence. Light review manipulation from personal-connection reviews; no certifications found.
Authenticity
6/10Baseline 7 (named doctors, long-running island clinic). -1 light manipulation (4.85/109, personal-connection reviews from brother and close friend of Dr Grace).
Treatment quality
7/107 named specialist doctors confirmed in reviews (Grace, Poupee, New, Na, Gun, Nun, Jang). Complex procedures including RCT, implant replacement, Invisalign evidenced. No equipment brands verified.
Cleanliness
6/10Multiple international reviewers cite clean, modern facility. Netflix in treatment room noted. No ISO/JCI certification found. No independent lab verification.
Team
6/107 named doctors with distinct specializations confirmed across 50 reviews. English, French, German speakers confirmed. No verifiable credentials or university affiliations found online.
Price value
6/10Deep clean 2,500 THB confirmed. Positive value sentiment from international reviewers. No published pricing page on website or social.
Tourist suitability
7/10Koh Samui tourist island. 8+ nationalities served. WhatsApp and LINE active. Walk-ins and emergency slots. Late hours (8pm). Active Facebook and Instagram confirmed.
What comes up well
- 7 named specialist doctors serving 8+ nationalities
- Invisalign, implants, RCT, crowns, extractions all confirmed
- WhatsApp + LINE, walk-ins, late hours (8pm)
- Active Facebook and Instagram with consistent presence
- Competitive pricing: deep clean 2,500 THB
Points to weigh
- Light manipulation: 2 personal-connection reviews (brother and close friend of dentist)
- No published credentials or certifications for any doctor
- 3+ month wait for complex crown sequence reported
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 109 reviews
Here’s the English translation: Today I visited this clinic and I am really very satisfied. Very kind and experienced staff who will definitely treat you professionally and with kindness. I also have to mention that they took me in even though they were really busy, and I am very, very grateful! I definitely recommend this clinic, and if I ever come to Koh Samui again and need a dentist, I will…
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l definitely come back here only! Thank you to the doctors and the ladies at the reception for the great work.
Reply from the clinic
Thank you so much for your trust❤️
Service was fantastic was about 15 minutes late but what does run on time would definitely go again
Reply from the clinic
Thank you for your trust🙏🏻 …
Excellent experience. Dr Poupee and her team are superior. Very efficient, professional and hospitable. Make you feel comfortable from the moment you walk in the door. High quality of dental work. I flew half way around the world for my services and I would do it again! Very happy and satisfied with cleaning, fillings and especially the whitening.
A very warm welcome, a reliable, attentive, and pain-free dentist. Despite the high season, I was able to receive treatment by leaving my number and taking my place due to a cancellation. Merci a ma dentiste et a toute l'équipe 🙏 …
If you are looking for a dentist that actually cares for you then Floss Dental is the place to go. I searched all around Samui for a dental clinic for Invisalign & even checked ChatGBT it recommended this clinic. I messaged them on WhatsApp they responded very prompt & clear about the services. Booked me in basically the next day. I went and had a consult and everyone was very nice and…
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welcoming. Hygiene was very very good & I couldn’t fault it. I was given a quote and decided to go ahead and do the program with them. Dr grace didn’t leave any information out and spent the time to explain everything to me I didn’t feel rushed at all. Awaiting the program the communication has been by far the best and easiest. I then had my appointment for installation and to collect the trays. I was given a few bonus gifts & I honestly could not fault this place. I also had a dental clean on my first appointment and everything was really well priced. I was amazed how good this clinic was & fairly priced. If you are looking for dental work this is the place to go. Thank you Dr grace & the team i will highly recommend you to many people.
Reply from the clinic
Thank you for your trust. Happy to know ChatGPT recommend us too!
The best dental ever!! reception and doctors so friendly and calm while explaining.
Reply from the clinic
Thank you for your trust.
What a pleasant surprise this dental center was! Fantastic welcome, fantastic care, kindness, and super attentiveness. We went for teeth whitening, and the result is INCREDIBLE!!! Six shades whiter! For whiter teeth, don't hesitate, go there! Thank you again!
Reply from the clinic
Thank you so much for your kind words! We’re so happy you loved the experience and the whitening results. Hope to see you again soon!
A little long wait between sessions. From 28 october to 3 february to fix a broken tooth. Life in Samui is good so i enjoyed it but be aware it take time, they are victim of their succes because they do good work. Thank you Dr Poupee (cleaning), Dr Na (RCT), Dr Gun (crown) and their assistants for their good and hard work and to reception for their smile.
Reply from the clinic
Thank you as well for your kind words and for acknowledging our dentists—Dr. Poupee, Dr. Na, and Dr. Gun—along with their assistants and our reception team. Your appreciation truly means a lot to all of us. We wish you all the best and hope to see you again in the future.
My husband and I have been coming to the Floss dental practice regularly for the past three years for checkups, cleanings, and also more technical procedures like implant replacements and crowns. The staff is extremely professional, welcoming, and friendly. The practice is very clean. In short, we feel very confident, which is so important in a dental office! We highly recommend this practice…
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e and thank all the staff for their excellent work and hospitality. 🤩
Reply from the clinic
Thank you for your strong recommendation and for being such valued patients. We look forward to taking care of you both for many years to come.
Excellent welcome upon arrival. Very friendly and professional staff, spotless center. I came for teeth whitening and the result is truly impressive. Very satisfied, I highly recommend this center.
Reply from the clinic
Thank you very much for your kind words. That means a lot to us.
We had a great experience at this Clinic. The service was fast, professional, and of very high quality. The staff are friendly and highly skilled. Everything was done efficiently and with great care. Highly recommended!
Reply from the clinic
Thank you very much for your trust. Means a lot to us.
Despite they were fully booked they arranged to fill me in the same day I stopped by their office (broken tooth). I got a root canal and filling. I was very anxious, but was comfortably installed and got Netflix to make it more pleasant. Everyone there is extremely nice.
Reply from the clinic
Thank you for your kind words.
Very professional and friendly, really happy I found this place (also the Doctor speaks fluent German which is nice)
This clinic is incredible. I had a dental emergency and, despite being very busy (quality is top notch, no wonder) they found me a slot to see a crown specialist. She was very skilled and gave me sound advice, fixed my issue and I cannot thank her enough. What makes this place truly special is the staff. Although I was technically not on a follow-up, they went out of their way to answer all my…
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my questions via WhatsApp, even provide me a list of alternatives at other clinics if their availability did not meet my needs. Incredible. Most offices around here try to extort tourists, these guys have the best prices I’ve seen and definitely the best staff. Much appreciation for your above and beyond services!
Reply from the clinic
Thank you for your trust in us.
We have been here a few times for a check up and clean and more recently I went to Floss to have two wisdom teeth removed. Dr Nun removed the teeth and he was so kind, helpful and informative. Dr Nun and the rest of the staff are all very professional, helpful, and really friendly when they saw how nervous I was for my tooth removal. I’d highly recommend. Thank you so much.
Reply from the clinic
Thank you for your trust!
Very professional . Deep clean polish 2500 baht. Good and fair price
Reply from the clinic
Thank you for your kindness of review❤️
My husband lost a veneer, and we were able to come in the same day. The treatment was very professional, and the staff and dentist were very friendly and took their time. We highly recommend the dental practice to everyone!
Reply from the clinic
Thank you for your kindness of review. Looking forward to see you again ❤️
went for a teeth cleaning. felt super professional. everyone spoke very good English from reception to dr. they were very patient and answered all my questions. I left very pleased
Dr. Jang and her assistant have such a gentle touch , I barely felt any pain They paid great attention to detail and the equipment was very clean and well maintained
We stayed there with our six-year-old daughter and were very satisfied; I would say the standard was higher than in Germany. Excellent advice and a high level of medical care. We would definitely come back. Even the X-rays were explained and performed professionally.
Reply from the clinic
Thank you so much for your kind words. It's our pleasure that you have good experience 🙏 …
We were there with our daughter. The treatment was truly excellent. We can wholeheartedly recommend it.
Reply from the clinic
Thank you for your support. The pleasure is ours.
Honestly I’m such a pansy at the dentist 10/10 scared but somehow I’ve ended up having a very positive experience and made me much less scared! Whole experience here was fantastic and better than any dentist I’ve ever been to in the uk! If you’re looking for somewhere to go for dental work just choose here, you won’t regret.
Reply from the clinic
Thank you so much for you kind word and your trust 🙏🏼 …
One of the best customer service I ever came across :) They answer messages very quickly and take care of you at the spot. Very professional doctors, I got a lot of information and support after my tooth extraction. Also 2 appointments during healing period were included to check if everything is going well. Highly recommend 🙏 …
Reply from the clinic
Thank you so much for your kind word. we're delighted to hear your entire experience was excellent. We look forward to welcoming you back in the future
Got a very quick appointment the next day. Best dentist, no pain at all, fully recommended.
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