Patients
Reviews of FDC Dental Clinic Surabaya 2.
Surabaya, Indonesia. 156 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.0 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
8/10Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Cleanliness
8/10Baseline 8: hygiene protocols supported by equipment. Final 8.
Team
8/10Baseline 8: dentist Dr. Natasya, Dr. Diana named. Final 8.
Price value
8/10Baseline 8: transparent and competitive pricing. Final 8.
Tourist suitability
8/10Baseline 8: tourist support offered. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Natasya
- Uses high-quality materials including Porcelain
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 156 reviews
The place is clean, tidy, and fragrant. The doctor is also friendly and easy to talk to.
It's clean, the doctor is friendly, only the coffee is not complete🤣 …
Reservations are very easy via the application, the service from the staff and dentists is very friendly and informative, especially the cleanliness of the place is very good... highly recommended
Thank God, I am very satisfied with the dental treatment at FDC Clinic Surabaya 2. The service is good, the staff and doctors are friendly, and the doctors are very informative.
Strategic location makes it easy to find. Convenient location, even though it's on the side of the road, it doesn't feel too noisy inside.
The doctor and customer service were chatting in the lobby, even though there were patients waiting. WhatsApp service was complicated. There was no flexibility for rescheduling, even though I hadn't confirmed the date and time. Suddenly, the deposit was declared void. I had to return for veneers with Dr. Natasya because something was wrong. But when she fixed them, the instrument hit my gums,…
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making them bleed, and my gums were sore, swollen, and painful for 7 days.
Reply from the clinic
Hi, we apologize for any inconvenience you experienced with our service and communication. We have escalated your feedback to the relevant team and are using it as a basis for future service improvements. Thank you for your feedback 🙏
I really like the doctor, he's informative and easy to ask questions to, haha, thank you, Doctor Amanda, for helping me remove the tooth root
Reply from the clinic
Hi, Sis. Thank you for your treatment at FDC Dental Clinic and for your review. 😊 We appreciate your trust in our clinic team. We hope FDC Dental Clinic can continue to provide the best service. Thank you and best wishes for success 🙏😊 #PureHappiness #KlinikDentalYaFDC
The service is good, the place is comfortable and the doctor is very kind, his explanation is very easy to understand, highly recommended 💚💚💕 …
friendly service but the scaling wasn't very clean, tartar was still stuck on 2 of my teeth
Reply from the clinic
Hi, we apologize for any inconvenience you've experienced with our service and communication. If you prefer, please contact Halo FDC via WhatsApp at 08-1111-00-9999 so we can follow up. We have escalated your feedback to the relevant team and will use it as a basis for future service improvements. Thank you for your feedback 🙏
Very comfortable, the doctor also provided good insight and treatment.
The staff and doctor were friendly, and the facilities were okay. But the nurse was rude. I asked the doctor about it, and she simply replied, "No, it's not allowed, you know how hard it is." I told her, "Patients don't come to be judged." The nurse held my cheek too tightly, so it was sore for a few days after I went home.
The place is very comfortable.. the service is very friendly, even the staff are all friendly, the doctor & nurse are also friendly.. so friendly, the doctor even made me a drink, I felt like a friend of the dentist 😂 thank you to doctor Natasya for the service. The extraction was painless, no feeling.. The doctor is good, friendly, likes to joke, the explanation is also complete and not scary…
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🤣 thx FDC ❤️❤️ lope2 sekebon
Reply from the clinic
Hi Diana Kartika. Thank you for your treatment at FDC Dental Clinic and for your review. We appreciate your trust in our clinic team. We hope FDC Dental Clinic can continue to provide the best service. Thank you and best wishes for success. #PureHappiness #KlinikDentalYaFDC
Just tried FDC Surabaya... it turned out to be a comfortable atmosphere and the doctor was friendly. Very informative and we were given advice on how we should treat our teeth... thanks FDC ❤❤
I booked a dental scaling procedure with Drg. Vista. My dental condition was explained in a friendly and detailed manner. My teeth were carefully examined and tips were given based on my tooth type (fragile). The doctor was open to consultations regarding other dental issues and graciously answered questions. The scaling and explanation took approximately 25 minutes (perhaps because my tartar…
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wasn't that severe). The promotional fee was IDR 150,000 + IDR 50,000 admin fee. Worth every penny.
Reply from the clinic
Thank you for your rating and trust in FDC Dental Clinic. ⭐ We are happy to serve you. 🤍 We hope you have a pleasant experience at FDC. ✨ We look forward to your next visit. 😊🙏 Thank you and best wishes. 🙏😊 #PureHappiness #KlinikDentalYaFDC
The doctor and assistant are friendly.... They work diligently. The equipment is sophisticated and of course there are lots of promotions if you haven't been there yet. Only 99k + other additional costs will be discussed after the handling confirmation whether or not you agree to the additional costs.
The service was pleasant, with friendly staff, nurses, and doctors. I had a 149,000 IDR promotional scaling with Dr. Vista. The doctor was very informative. I'll have a tooth extraction with Dr. Vista again next time... Thanks to FDC...
The clinic is good... The doctor is very kind... First time scaling but it didn't hurt.... Great... I can come back here again...
The service is the best, I suggest FDC open in Solo city hehehe
Good, Clean & Comfortable Place Doctors, Receptionists, and Everyone Are Friendly
I'm really satisfied with scaling here. The service is very friendly, from the admin to the doctor 🥰 …
the service is very good.. the doctor is also very friendly.
First time to FDC, the service was very friendly, the doctor's explanation was very clear and detailed, easy to understand.
The service place is clean and comfortable, there is coffee and tea for those who are waiting. The doctor is very informative and agile. The best anyway
The place is really nice. The doctor is informative and explains things well. Overall, I'm really satisfied and will come back next time 🤩🤩🤩🤩 Never been this satisfied with going to the dentist 💘💘💘 …
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