Patients
Reviews of Family Dent Phuket.
Phuket, Thailand. 213 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.5 out of 10
Overall score
Family Dent Phuket is a Russian-founded dental tourism clinic in Phuket with a well-credentialed Thai team led by Dr. Kat (Chulalongkorn). It excels for Russian-speaking tourists with dedicated coordinators and tour packages, but three independent price complaints and Mon-Fri-only hours limit its appeal for broader dental tourism.
Authenticity
7/10Genuine review mix: ~43 five-star, 1 four-star, 1 three-star, 3 one-star. One duplicate pair (Geta Novac) is a data artifact from double-ingestion of same Google review, not solicited manipulation. No deductions applied.
Treatment quality
6/10One documented treatment injury: crown installation caused removal of opposing tooth enamel resulting in permanent sensitivity (3-star review). -1 deduction. Otherwise strong outcomes across cleaning, extraction, restoration, and braces repair stories.
Cleanliness
8/10Multiple reviews cite 'beautiful clinic', 'clean', 'modern equipment', '3D scanning', 'portable equipment'. No negative cleanliness mentions. Strong signal from varied reviewers.
Team
8/104 named dentists with verifiable credentials: Dr. Kat (Chulalongkorn DDS 2010, implant cert, ortho cert, IAO member), Dr. Praewa (Mahidol University), Dr. Jib (Manila + Thai license), Dr. Pureen (Chiang Mai 2024). Strong credentialed team.
Price value
4/103 independent reviewers cite overpricing: 15,000 baht plate removal (market rate 3,000), 6,000 baht extraction, 9,000 baht CT scan, undisclosed 750 baht consultation fee. Consistent price-transparency complaints across unrelated reviewers.
Tourist suitability
6/10Phuket location ideal for tourists. Russian-language is primary niche with dedicated coordinator. English secondary but confirmed. Dental tourism packages include hotel and transfers. Mon-Fri 9-17 only limits tourist access. Russian expat/tourist niche dominates.
What comes up well
- Dr. Kat: Chulalongkorn DDS, IAO member, implant and ortho certifications
- Dr. Praewa trained at Mahidol University, Thailand's top dental school
- Dedicated Russian-speaking coordinator; dental tourism packages with hotel and transfers
- Strong emergency responsiveness: same-day appointments, braces repair refused elsewhere
Points to weigh
- 3 independent reviewers cite significant overpricing vs. comparable Phuket clinics
- Undisclosed 750 baht consultation fee reported without advance notice
- Mon-Fri 9am-5pm only: limited hours for tourists on flexible schedules
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 213 reviews
A wonderful clinic with modern equipment and attentive and caring medical staff. The doctor not only solved my problem but also advised me on other issues. And a huge thank you to the Russian coordinators. Without them, things would have been much more difficult. I recommend Family Dent to everyone 👍 …
I really liked the dentistry. The treatment was painless, I recommend it 🙏 …
My braces' archwire fell out. I went to two clinics, but they turned me down, saying they had a different system in Thailand than we do. But this clinic helped me very quickly. They put everything back in place in 5 minutes. The girls at the clinic were very friendly, and there was a Russian-speaking girl who helped me. Thank you so much!
I had a cleaning today—everything was perfect! The procedure was comfortable, painless, and the results are fantastic: my teeth are smooth, and the plaque was removed perfectly. The dentist is professional, and everything was spot on. I'm very pleased and highly recommend him.
A pleasant clinic, with a Russian-speaking translator, which is very convenient. The staff is polite and the specialists are good. The Thai specialists helped me quickly and efficiently with my braces. The prices are high, but there are also discounts and special offers.
My gums were swollen, so I made an appointment in a panic. They took x-rays and did a cleaning. The clinic was nice. The equipment was good, the doctors were ok. I had a translator with me the whole time. Everything went great, just a bit pricey, but I think that's the case everywhere.
I liked everything, the staff was polite and the quality of work was at a high level.
I found them through reviews. They scheduled me promptly. The appointment was quick, high-quality, and without any extras. I needed a retainer that had fallen off to be glued back on. They did a great job, thank you.
They helped me put the bracket back in place, responded quickly, sent me a photo of the problem, and found a window for me. A Russian-speaking manager was present at the appointment, and the doctor was very nice and attentive. I paid 1,000 baht. There's some problem with fixing braces in Phuket, although my case is too simple and common. I'm very grateful that they saw me.
I'm glad I found this clinic. The people who work there are polite and pleasant. I'm very grateful.
The clinic is good) The doctors are top-notch) They installed the crown quickly and very well) I recommend this clinic))
Thank you so much to the wonderful doctors at the clinic! The most professional approach! They treated me quickly and efficiently. I'll be back!
Excellent clinic, modern equipment, and professional doctors. The treatment was quick and comfortable. Thank you for the quality work! Tooth extraction in 5 minutes
I went to the clinic for a dental cleaning. Everything went well. They removed tartar. The doctor is very attentive to patients. 👌 It's a good clinic, I recommend it. …
Very skilled dentist. Dr Kat did two wisdom teeth removals and deep cleaning with me. Very happy I chose her and this clinic. Hardly felt the numbing injections. No problems at all. I have referred my friends here. One of the best dentists I have seen
Thank you very much, the service was excellent. There was a Russian-speaking coordinator, and a Thai specialist, Dr. Kat, did the artistic restoration. Everything was superb. ❤️
I was very pleased with the dentist's work! I had serious doubts about seeking dental care in Thailand. But the clinic and staff dispelled all my doubts, starting with the fact that they perform everything with the utmost care, from injections to even the most complex procedures. Thank you!
Dentistry is good. They made a clear diagnosis. Not one of the cheap clinics, but where there is Russian-speaking staff, be prepared to pay more. I recommend
How do you like this speedy response? I warned the clinic I was in severe pain, and they ignored me for a day. Advice: don't waste your time. The prices here aren't cheap. CT scans are 9,000 baht, compared to 3,000-4,000 rubles in Russia.
Reply from the clinic
Yulia, we think it's important to clarify a few points for a proper understanding of the situation. Your request was received on a weekend, when the clinic is closed and the call center is not open. Unfortunately, we are unable to schedule patients or provide medical care outside of these hours. We would also like to clarify the cost of a CT scan. Our clinic does not charge 9,000 baht for a CT scan. The cost of a CT scan depends on the scope of the examination: • Local scan - from 3,500 baht • CT scan of the entire jaw with sinus visualization - 5,000 baht Prices are always announced in advance, before the diagnostic procedure. We understand that when you are experiencing acute pain, waiting for an answer can be very emotional, especially during limited time on the island. We always adhere to the clinic's operating hours and medical standards. We wish you a speedy recovery and thank you for your feedback.
Wonderful doctors, a pleasant atmosphere, and a very friendly attitude! I was in an accident yesterday and injured my tooth, and they found time today for a consultation and treatment plan! I'm thrilled!!!
I was left with a pleasant impression after my visit. It's a beautiful, clean clinic, and they translated everything into Russian, so I had no problems understanding. They did a gentle cleaning and took x-rays, and they showed me where treatment was needed.
I thank Dr. Jib for her personalized approach and work. I couldn't do the same at another clinic. The treatment was comfortable, the service and support were excellent, and I could communicate in Russian with the help of a consultant or in English.
I took my girlfriend here after 5 days of putting up with a toothache and she is a lot happier now
Excellent clinic, just what I've been looking for in Phuket. Professional doctors and very polite staff. I highly recommend it.
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