West Surabaya branch of the Ezmo Dental aesthetic clinic network, offering smile design, veneers, ortho, and modern restorative dentistry.
- 142 Patient reviews aggregated
- 21 Photographs of the practice
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Patients
What patients wrote about this clinic.
142 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
out of 5, from 142 reviews
I'm always afraid to have my teeth checked, but here it really doesn't hurt 🥺 so I'm a regular 🤩 + the place is very comfortable, it's definitely valid, no debate! 🙌🏻 …
I first heard about it from my brother, and I only just had the chance to visit. So far, I'm very satisfied with the service. I'll be back next week. :)
I'm very disappointed with Ezmo. I received a prescription sent via WhatsApp, but it was in someone else's name and written in 2021. The employee said the medication was the same. If they're already lazy enough to write a new prescription, I question the doctor's quality. If I continue taking the medication with someone else's prescription, what happens? I asked to speak to my supervisor, but…
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there was no response.
Reply from the clinic
Good afternoon, Mr. Ronny. We apologize for the inconvenience. Our management will contact you soon regarding this matter. Thank you for your feedback and feedback. 🙏🏻
A dental clinic that takes into account international standards and provides service at an excellent level. A Corona preventive protocol is applied with the highest standards of safety and precaution. Speed of work and accuracy of implementation. There is a dental center immediately.Modern facilities, great ambiance and decorations, helpful and kind staff, it was a great experience
Reply from the clinic
Thankyou Mr Faysal Elhag for your kind review on us 😊 it was a pleasure to have you as one of our patient. Have a great day! …
The place is nice and comfortable. Security and cleanliness are very well maintained, so you feel safe even during the pandemic. The service is also friendly, and the doctors perform their procedures professionally.
My first experience with Dr. Sharon was so comfortable and friendly, making me feel at home. Thank God, I've finally found a dental clinic that focuses on customer satisfaction. Thank you, Ezmo Dental Clinic. 🥰🤩 …
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Ezmo Dental Aesthetic Clinic - WEST in brief.
- Clinic
- Ezmo Dental Aesthetic Clinic - WEST
- Patient rating
- 4.9 out of 5, from 142 aggregated reviews
- Listed as
- A listed clinic, not a featured partner. How we check.
- Listing checked
- 27 April 2026
About
What this clinic actually does.
Ezmo Dental Aesthetic Clinic - WEST is the west Surabaya branch of Ezmo Dental, an Indonesian aesthetic-focused dental practice with a clear identity around smile design and modern cosmetic dentistry. The clinic is located in the Pakuwon and Citraland corridor of west Surabaya, in one of the city's busier mixed residential and commercial neighborhoods. The location is convenient for residents of Sukomanunggal, Lakarsantri, Sambikerep, and the wider western districts of Surabaya, and it is well served by ride-hailing apps and the wider road network connecting west Surabaya to the central business district.
The brand maintains an active multi-channel presence on Instagram, TikTok, Facebook, and YouTube under the Ezmo Dental Clinic identity, where the team shares procedure highlights, patient education content, and smile makeover documentation. This kind of structured digital communication has been central to the brand's growth and helps patients understand the staging of treatment, the expected appearance of cosmetic outcomes, and the day-to-day patient experience at the clinic. Operating hours run through the afternoon and into the evening, which makes appointments easier to schedule outside traditional working hours, and patients commonly book through WhatsApp or the clinic website ahead of their visit.
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The clinical scope at Ezmo Dental Aesthetic Clinic - WEST covers the full range of services expected of a modern Indonesian aesthetic-oriented general practice. Routine and preventive care includes oral examinations, professional scaling and polishing, fluoride applications where appropriate, and patient education in everyday brushing and flossing technique. Patients are usually seen for an initial consultation that combines a clinical examination with diagnostic photographs and intraoral imaging where appropriate, and treatment plans are discussed in stages so that urgent issues can be prioritized first and elective work planned over time.
Restorative dentistry covers tooth-colored composite fillings, glass ionomer restorations for selected indications, and full-coverage ceramic crowns. Aesthetic fillings are an important part of the practice's daily workflow, with attention paid to shade matching and contour so that anterior restorations blend naturally with the surrounding teeth. Endodontic treatment, including conventional root canal therapy on anterior, premolar, and molar teeth, is provided for teeth that need pulp treatment, with post-endodontic restoration planned to keep the tooth functional in the long term. For teeth that cannot be saved, simple and surgical extractions are part of the standard service menu, including the management of impacted wisdom teeth within the limits of a general practice.
Cosmetic dentistry is a clear focus of the brand. Services include porcelain veneers, composite veneers, ceramic crowns for visible front teeth, in-office and at-home professional whitening, also known locally as bleaching, and conservative composite bonding for chips, gaps, and minor shape concerns. Smile design is approached as an integrated process, with patients walked through the full sequence of preparation, hygiene, restorative work, and final aesthetic procedures rather than treating each phase in isolation. Treatment plans are usually staged so that hygiene and any underlying restorative needs are addressed before purely aesthetic work begins, with attention to whether more conservative options can deliver the desired result before moving to indirect ceramic restorations.
Orthodontic treatment is another important pillar of the practice. Patients can typically choose between conventional fixed appliances, including metal and ceramic braces, and clear aligner therapy, with the orthodontic plan selected based on case complexity, the patient's preferences, and the expected duration of treatment. Adult orthodontic cases are common in Indonesian aesthetic-oriented clinics, and aligner therapy is often used to reposition teeth before veneers or crowns are placed in comprehensive smile design plans.
For tooth replacement, Ezmo Dental Aesthetic Clinic - WEST offers conventional bridges and full-coverage crowns for fixed prosthetic cases, along with removable solutions including acrylic and flexible thermoplastic dentures. Dental implants are part of the wider service menu for patients who are good candidates and who can plan their treatment over multiple visits in line with implant healing protocols.
Hygiene and infection control follow accepted Indonesian dental standards, with autoclaved instruments, single-use items handled appropriately, and clean treatment rooms turned over between patients. Diagnostic imaging on site typically includes intraoral periapical radiographs, with panoramic imaging and cone beam computed tomography arranged through partner imaging facilities for orthodontic and implant planning where indicated. Communication is generally in Indonesian, in keeping with the local market the clinic serves, and WhatsApp is the day-to-day channel for booking and follow-up.
For local patients in west Surabaya looking for a modern, aesthetic-leaning general practice with a clear cosmetic positioning, an active social media presence, and a balanced mix of preventive, restorative, orthodontic, and cosmetic services, Ezmo Dental Aesthetic Clinic - WEST is one of the more visible options in this part of the city.
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