Patients
Reviews of Drs. Durán & Martínez.
Bayamón, Puerto Rico. 208 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.0 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
8/10Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Cleanliness
8/10Baseline 8: hygiene protocols supported by equipment. Final 8.
Team
8/10Baseline 8: dentist Dr. Ramon, Dr. Ivette named. Final 8.
Price value
8/10Baseline 8: transparent and competitive pricing. Final 8.
Tourist suitability
8/10Baseline 8: tourist support offered. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Ramon
- Uses high-quality materials including Porcelain
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 208 reviews
Wonderful! They even offered me a delicious tea. The team was top-notch. Dr. Gil and her group were lovely: Sheila, Raisa, Ixsa, and Erika. Thank you so much!
Reply from the clinic
What a joy to read your message, René! We strive to take care of every detail so that our patients receive exceptional treatment. We appreciate your trust and kindness. 💙
Dra. Escalera and Natalia were fantastic. Very comfortable dentist, great facilities, punctual and caring.
Reply from the clinic
Thank you so much for your kind words! We’re thrilled to hear you felt comfortable and well cared for. Dra. Escalera, Natalia, and the entire team truly appreciate your trust! 💙 …
Dr Gil , shielda , and Ixsa ( may have butchered that ) were all amazing …made me feel right at home …professional , clean , and very welcoming environment ! 10 stars from me
Reply from the clinic
Thank you so much for the 10 stars! That's exactly the experience we strive to create. Dr. Gil, Sheila, and Ixsa will be so happy to hear your kind words. Looking forward to seeing you again! 💙 …
Excellent service! Natalia is very kind and professional. Very attentive to the patient's needs. The office makes you feel special from the moment you step into the parking lot. Highly recommended - Karim ❤️
Reply from the clinic
Thank you so much for your kind words! We're so happy to know that our service exceeded your expectations. Natalia and the entire team are truly grateful. 💙
Excellent. The service from the moment I arrived was fantastic. IXSA took great care of me. Highly recommended.
Reply from the clinic
Thank you for your message, Laura! We're so glad to hear you had a great experience. IXSA and the entire team appreciate your trust. 💙
I could feel that they genuinely care about my oral health; the attention and interest they show in the patient is what sets them apart!
Reply from the clinic
Thank you, Tony! Providing genuine, caring, and dedicated service is what we enjoy doing most. We appreciate your trust! 💙
The service, from the parking lot and welcome to the assistant and the doctors, was excellent. Thank you for your willingness to assess and attend to my emergency. Highly recommended.
Reply from the clinic
Thank you, Glorybel! Knowing that you felt well cared for from your arrival until your final care with our team is a source of great satisfaction. Our commitment is to provide you with warm and professional service when you need it most. Thank you for recommending us and for trusting us! 💙
I had my teeth cleaned by Sheila. I mentioned that I have sensitive teeth and don't like the feeling of metal in my mouth; she took that into consideration and was very gentle during the cleaning. I'm grateful and satisfied with the service.
Reply from the clinic
Thank you for sharing your experience, Angelisse! Through her excellent care, Sheila demonstrated that the comfort and safety of our patients is a top priority in our practice. Your trust means a great deal to us! 💙
Dr. Escalera and Ninoshka were wonderful. I received answers and directions for my concerns. Facilities are top notch. Excellent service
Reply from the clinic
Ronald, we truly appreciate your message! Happy to know that Dr. Escalera and Ninoshka could provide you with the support and answers you needed. We're also delighted you felt comfortable with both our team and our space. You're always welcome! 🦷✨ …
Excellent service, very friendly and attentive, and excellent results. Thank you to Dr. Gil, Sheila Denise, and Lorena, who were always very attentive and helpful.
Reply from the clinic
Thank you, Mireya, for your kind message! We're so glad to hear you received excellent care and are happy with the results. Dr. Gil, Sheila, Denise, and Lorena will be delighted to read your review. It's always a pleasure to care for your smile! 💙
Spectacular service! From the moment you walk in, they treat you efficiently and kindly. Genesis greeted me with great gentleness and kindness. Dr. Durán, Mariela, and Sheila explain the procedure and the correct steps to take clearly and concisely, and their attention is unparalleled. Definitely the best. Thank you!!!
Reply from the clinic
Thank you, Nicole. Knowing you felt welcome and supported every step of the way reinforces our commitment to providing warm, clear, and excellent service to our patients. Your smile will always be in good hands here! 💙🦷
I wanted to stop by and let you know that the customer service is the best. I had a cleansing done by Lorena, and I didn't feel a thing.
Reply from the clinic
We appreciate your message, Leyanis! Lorena will be happy to know that your experience was comfortable and positive. We always look forward to welcoming you back with a smile! 💙
Wow! I've never received better treatment at an office. They explain everything in detail, give you a tour of the treatment area and the entire office. They definitely have the best team and the best service in all of Puerto Rico! The …
Reply from the clinic
Sarah Isabel, it's wonderful to hear that you felt so well taken care of and enjoyed the tour of our facilities. Sheila Denise and Dr. Pastrana will be delighted to read your words. We appreciate your recommendation and look forward to continuing to care for your smile and that of your family. 💙
It's like a dream come through; they are excellent as well as absolute sweethearts. The doctors and the staff are from another universe, they just don't want to tell you. If you are thinking about where you should go for treatment don't go further in your search, try this office first. You will have an out of world experience,
Reply from the clinic
Thank you so much Gloria for your incredibly kind words! We’re delighted to hear your experience felt out of this world. Our team loves making every visit comfortable and memorable. We look forward to welcoming you back! 💙 …
Yamie, the doctors, and all the staff were very professional and kind. Excellent dental treatment. 100% recommended! …
Reply from the clinic
Thank you, Carmen Cano! We’re thrilled to hear that Yamie, our doctors, and the entire team provided you with professional and courteous care. It’s wonderful to know your cleaning was one of the best you’ve ever experienced. We appreciate your recommendation and look forward to caring for your smile again!
Spectacular! The treatment, the service, the staff are IMPRESSIVE!!! Dr. Pastrana and her assistant, Mariela, are exceptional! I couldn't explain how wonderful the service was; I've definitely never received it anywhere else before. I would …
Reply from the clinic
Thank you, Wilmaris! Knowing that your experience with Dr. Pastrana and Mariela was so special motivates us to continue giving our best every day. We look forward to seeing you again with the same dedication and care! 🦷✨
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