Patients
Reviews of Dream Dental & Aesthetic Group.
Tbilisi, Georgia. 260 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.0 out of 10
Overall score
Dream Dental & Aesthetic Group is a well-staffed 24/7 clinic in central Tbilisi with 8 named specialists covering implantology, prosthodontics, orthodontics, and endodontics, and ISO certification. It draws a diverse international clientele and operates round the clock including emergency access. One documented price bait-and-switch complaint and an external allegation of fabricated reviews warrant caution, and the absence of a functioning website limits independent verification.
Authenticity
3/10Baseline 4: Maps+external listings, 260 reviews, named staff. Deduct -2: 49/50 reviews 5-star, 0 verified, external allegation of fake reviews under patient emails. Final 3 (no-website max 5 respected).
Treatment quality
6/10Baseline 7: 8 named specialists confirmed on WhatClinic with declared specialties, ISO cert, implants/All-on-4/Invisalign. Deduct -1 for manipulation signal. Final 6.
Cleanliness
6/10Baseline 6: no website limits verification. Reviews consistently praise cleanliness and sterile environment; no infection or hygiene complaints across 50 reviews. Deduct 0. Final 6.
Team
7/10Baseline 7: 8 named doctors with verifiable specialties on WhatClinic (Implantology, Endodontics, Orthodontics/Invisalign, Oral Surgery, Prosthodontics). Multi-language staff. No deductions. Final 7.
Price value
4/10Baseline 6: Georgia value proposition, multiple tourists praise pricing. Deduct -2: one documented bait-and-switch (quoted 150 GEL, billed 580 GEL for extraction). Final 4.
Tourist suitability
4/10Baseline 6: 24/7 ops, walk-ins, central Tbilisi, English/Russian/German/Italian/Arabic/Turkish spoken. No-website tourist max 4. Multiple clear tourists in reviews. Final 4.
What comes up well
- 8 named specialists across implantology, orthodontics, prosthodontics, endodontics
- ISO certified, operating since 2013 in central Tbilisi
- 24/7 including emergency walk-in; no appointment needed
- Staff communicate in English, Russian, German, Italian, Arabic, Turkish
- Georgia pricing significantly below Western Europe for comparable work
Points to weigh
- External allegation of fake reviews posted using patient email addresses
- Documented price bait-and-switch: quoted 150 GEL then billed 580 GEL for one extraction
- 260 total reviews, 0 verified; 49 of 50 sampled reviews are 5-star
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 260 reviews
Perfect environment, warm and loving staff Especially personal doctor Nene🙏 as well as Natia, Nini and Anano🙏 …
Thank you for such service and special thanks to the doctor (Nene). I am satisfied and my sincere emotions are with you ❤️
Thanks for the professionalism ✨ Both the doctors and the administrators are very attentive (especially the administrator Natia)
I had my teeth cleaned by this doctor, I am satisfied with the service, thank you very much❤️
I went to see Dr. Shorena for a colon cleanse, thank you for her professionalism and advice♥️
Thank you for Dr Bacho, very nice person, and Natia very nice also. Very quick fix my issue and very comfortable experience, not afraid
A clinic where an amazing environment reigns, where professionalism is the formula for their success!
Professional team, high level of service and the best environment 🥰 …
Big thanks to Dr. Nene and Nadya! Professional work, I have made a composite tooth refilling and it was the best I've done so far!
The clinic has a friendly environment, professional doctors, and a friendly administration. Special thanks to administrator Natia and doctor Nestan for their professional service. I recommend this clinic.
People of love Champion Tsotne Doctor ✌️😎 Extraordinary Natia Miraculously communicative Ana Outstanding in black 🖤👌 …
Dr. Bacho is a very nice and competent doctor, super 💐 …
Perfect work by the dentist Shorena. The procedure was painless and very professional. I recommend it to anyone who will be in Tbilisi. And let me not forget the pleasant and professional approach of the girls at the reception.
I am very satisfied with Doctor Nene, she is professional and attentive in her work ❤️❤️❤️
Omg this was the best cleaning of my life. Nini gave me the best cleaning I ever had in my Life. The office in an atmosphere was wonderful. Everybody was so welcoming and helpful. They even offered us coffee In a place to put our jackets. This is what you call a five-star experience. I like it so much I tried to schedule an appointment early to have my teeth cleaned again 🥹😁. Simply amazing.
Bacho did my teeth cleaning and it was wonderful definitely coming back for more cleanings and a teeth whitening
such a good clinic, especially doctor bacha and receptionist natia🤍🤍 …
Reply from the clinic
Thank you 💖 …
At 52, I've had my teeth treated by many doctors, but this clinic exceeded all my expectations! From the phone appointment to the reception staff – everything was so clear and so human! And Dr. Bacho is simply amazing! Attentive, highly professional, and on top of all that, so warm and charming! He thoroughly explained every step of the treatment, and the treatment itself caused almost no…
Read the rest of this review
discomfort (and this was for pulpitis!). Bacho wasn't just a doctor, but also an advocate for my tooth, sincerely giving it a chance to save the nerve! And then, when it finally became clear I'd have to have a root canal, he didn't charge me for this complicated procedure. Can you imagine? Now I'm seriously considering making a special trip to Tbilisi next time I need dental treatment, only to Dream Dental, and only to Dr. Bacho!
Reply from the clinic
Dear Anna! Thank you for such kind words. We are always happy to see you 💖
You will get the best service here🥰 Thank you Mr. Alexander and Ms. Sopho😍🥰Now I can smile with confidence❤️ …
Reply from the clinic
Thank you for trusting us with your smile 🤗
Fantastic service and great price for all the work I had done
Reply from the clinic
Thank you, Rodney 🥰 …
Before I came, I called and they told me that a tooth extraction would cost 150 GEL, then when I arrived, they started to make a big deal out of the situation and charged me 580 GEL for 1 tooth extraction + 70 GEL for an X-ray. I got up and left and they pulled my tooth out somewhere else for 150 GEL. If they even hint at you that you don't know the prices or that it hurts a lot, they start to…
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push you, be careful. The receptionist was very polite at first, but then when they found out that I was no longer going to have my tooth extracted with them, everyone became rude.
Reply from the clinic
Mr. David, we went through your "case" from beginning to end. As you know, video monitoring is also being conducted in the clinic, precisely in order to control the quality. We are very sorry, but in this case we cannot agree with you in any way. First of all, tooth extraction is not a universal thing... It depends on which tooth it is, what condition it is in, etc. Accordingly, there can be no universal price - this is not mathematics and until you come to the place and see the doctor, no one can tell you exactly. If you had it removed somewhere for 150 GEL, we can direct you to where they will serve you for free, but just because you did not like the price, this does not mean that you can scold people and accuse them of "fraud". In addition, in your case, we were talking about root extraction, cystectomy, stitches, two types of anesthesia and subsequent X-rays - these are all different procedures, and therefore it is necessary to come to the consultation to understand everything specifically. And 70 GEL is for tomography, not regular X-ray. In general, if you don't like something, it's always better to clarify it on the spot. Finally, regarding rudeness, if you don't mind, call 579 50 10 10, agree on a time with the administrator when you can come and when the director will be on site. If you find rudeness on the video recording, we will refund you 20 GEL for the consultation and 70 GEL for the tomography, in addition, we are ready to serve you for free with the so-called professional teeth cleaning... If rudeness on our part is not confirmed, only 1 word will be needed from you to apologize to our administration and the doctors who accused you of this. In principle, it is a very good offer and I hope you will call us, or our administrator will contact you with the same proposal. I wish you good health!
I took advantage of the clinic's promotion and had 5 teeth implanted with the best doctor Bacho. Thank you very much to the best implantologist Bacho, administrator Natia and Nini.
Reply from the clinic
Thank you for such a warm appreciation 💖
I really enjoyed everything. Thank you so much for your sensitivity and kindness. Nestan, the attending physician, was wonderful and provided timely assistance.
Reply from the clinic
We're glad you enjoyed your stay with us! We'll pass it on to your doctor 💖
Thanks to Dr. Salome, the procedure was even pleasant. My sincere thanks to the administrator (Natia) because she relieved my nervousness from the moment I entered. Thank you.
Reply from the clinic
Thank you, I'll read it 💖
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