Dr. SMILE Dental Care

Dr. SMILE Dental Care is a private specialist-led dental practice located in central Medan, the capital city of North Sumatra. The clinic is led jointly by drg. Fajarini, an Indonesian licensed dentist who holds the Sp.Ort orthodontic specialty, and drg. Kristanto, a general dentist. The combination of an in-house orthodontist and a general dentist allows the practice to handle both everyday dental needs and orthodontic cases internally, with the orthodontist focused on braces and aligner cases and the general dentist handling routine restorative and preventive care. Medan is the largest city on the island of Sumatra and one of Indonesia's most populous urban centers, with a long-standing reputation as a regional commercial hub, a steady mix of universities, business districts, and cultural landmarks, and a position as a key gateway to the wider North Sumatra region.

The Sp.Ort specialty, which stands for Spesialis Ortodonsia, is the Indonesian dental specialty in orthodontics and is typically the appropriate destination for patients seeking braces, clear aligners, or complex bite correction. The practice's combination of an orthodontic specialist and a general dentist allows it to manage orthodontic cases at a higher technical level than a typical general practice, while still covering the everyday dental needs of family patients.

The location places the clinic in central Medan, in one of the city's mixed residential and commercial corridors, with steady access from the central business district and the surrounding suburbs. Operating hours run through the afternoon and into the evening, which makes appointments easier to schedule outside traditional working hours, and patients commonly book through WhatsApp ahead of their visit.

Orthodontic care, anchored by drg. Fajarini's Sp.Ort specialty, is one of the practice's core focus areas. The clinic provides comprehensive orthodontic assessment, including clinical examination, diagnostic photographs, intraoral imaging, and where indicated panoramic and cephalometric radiographs to evaluate skeletal and dental relationships. Treatment options include conventional fixed appliances in metal and ceramic configurations, self-ligating bracket systems, and clear aligner therapy, with the choice of appliance discussed during the initial consultation based on the patient's preferences, the case complexity, and the planned duration of treatment. Retention planning and post-treatment follow-up are integrated into the overall care program.

Beyond orthodontics, the practice covers the everyday range of general dentistry that local patients typically need. Routine and preventive care includes oral examinations, professional scaling and polishing, fluoride applications where appropriate, and patient education in everyday brushing and flossing technique. Restorative dentistry covers tooth-colored composite fillings, glass ionomer restorations for selected indications, and full-coverage ceramic crowns. Endodontic treatment, including conventional root canal therapy on anterior, premolar, and molar teeth, is provided for teeth that need pulp treatment, with post-endodontic restoration planned to keep the tooth functional in the long term. For teeth that cannot be saved, simple and surgical extractions are part of the standard service menu.

For tooth replacement, Dr. SMILE Dental Care offers conventional bridges and full-coverage crowns for fixed prosthetic cases, along with removable solutions including acrylic and flexible thermoplastic dentures. Dental implants are part of the wider service menu for patients who are good candidates and who can plan their treatment over multiple visits in line with implant healing protocols.

Cosmetic dentistry is also part of the practice's regular menu. In-office and at-home professional whitening, also known locally as bleaching, composite veneers, porcelain veneers, and ceramic crowns for visible front teeth are all available for patients seeking smile design improvements. Conservative bonding is used for chips, gaps, and small shape concerns, particularly in younger patients who want to keep their natural tooth structure as intact as possible. Treatment plans are usually staged so that hygiene and any underlying restorative needs are addressed before purely aesthetic work begins.

Sterilization and infection control follow standard Indonesian dental specialist protocols, with autoclaved instruments, single-use items handled appropriately, and clean, well-prepared treatment rooms. Communication with patients is generally clear and unhurried, and WhatsApp is the day-to-day channel for booking, follow-up, and treatment questions.

For patients researching dental care in Medan who specifically need orthodontic treatment alongside their everyday dental care, or who want a careful second opinion before committing to a long-term braces or aligner program, Dr. SMILE Dental Care offers a focused option in central Medan, anchored by the Sp.Ort specialty leadership of drg. Fajarini and supported by drg. Kristanto's general dentistry care.