Patients
Reviews of DR MEXICO/Tijuana Dentist, All on 4 Dental Implants.
Tijuana, Mexico. 98 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 98 reviews
Bad and dishonest Dental Office. Poor puck up service from the border. You can wait up to a hour for a ride. All the Dentist are just out of school. They practice on you. Very young...... …
Reply from the clinic
We are sorry that this patient has a negative opinion. We truly do want the patients to have a positive experience, but sometimes peoples expectations are not realistic. To answer the points mentioned. Concerning patient pick up, usually our driver arrives within a couple of minutes, However, there are times when traffic can be unpredictable, or the patient is waiting in an unexpected spot, and the driver didn't see them. If the patient communicates properly, before crossing the border, unless there is a rare traffic problem, the driver will be there on time. As to the experience of the dentists, they have all been out of the University, and practicing full time for a minimum of 3 to 8 years. The dental university training is 5 years, with two years of public service. Our specialists have an additional 2 to 4 years of training, in advanced dentistry. It is just that they look young. As far as the treatments, after an evaluation, a dental plan is made, and the patient signs off on it before starting treatment. There may be an occasion where, once treatment is started the dentists discovers some additional treatments are needed, simply because x-rays don't always show everything, but the policy is to advise before continuing treatment. We try to do everything up front.
I just went in today to get my final veneers and I totally love them . I payed $400.00 dlls for each tooth. While in the states I was about to pay $1,000 for each tooth. Miguel my patient coordinator and was very helpful.He answered all of my questions. Once I got there, I really liked that there was a pretty nice lady checking my temperature and making sure I had no symptoms of COVID-19. (She’s…
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so nice ) My dentist was doctora Alejandra Aguilera very professional. She made me feel very comfortable and was very gently with the procedure .
Reply from the clinic
Thanks Yuriana for your vote of confidence. We do our best, and when someone notices, it is a great encouragement. Enjoy your new smile!
LOVE MY TEETH , thank you for your always fast and quality service , Beyond Happy my smile 😁 …
Reply from the clinic
Response from the owner Edited 3 years agoThank you Brad, We try our best to provide the best dental care. Nowvthat the pandenic is ovee, you may be needing more work done. Please give us a call, we would love to see you again.Things are only getting more expensive in the US, but our prices are more competative than ever.
These are some of the most professional and competent dentists around. I've not had a bad experience when going for dental work. Reasonably priced and able to come in on Saturday is great. Highly recommend if you are looking for great dental service at a much lower cost.
Reply from the clinic
Thank You Jim, We are glad to know that you are satisfied with the dental care provided by Dr. Mexico.
Obviously apprehensive about the major procedure in a "foreign country." But the savings were amazing and the staff at Dr. Mexico were professional. I'm only sorry I didn't do this for previous dental work.
Reply from the clinic
HI mike. Thanks for your positive review. It has been awhile since you posted this, and i appoligize for not responding sooner. Please remember us for any additional dental needs.
Flew here from Georgia to get some dental work done! My work would have cost about 6k in states. It took 3 different visits (3weeks)just to complete all my work. 3 crowns and a fill in. N it end up costing me less then half what I would have paid in state. I’ve waited awhile to write a review cause I wanted to see a dentist here first to make sure my work was good. Well I’ve been having…
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discomfort/blockage in my ear once again my jaws hurts also. N every time I floss 1 my crown displaces. Also I still need additional work done apparently. So I’m Slightly disappointed in this not being pointed out in Mexico as I ask for everything that I needed done! But at least my most expensive work was done. N done pretty decent minus the one crown that may need Re-cementing. Can’t complain much I appreciate what was done at the price it was done at ! Thanks
Reply from the clinic
Hi Sharyn, Thanks for coming. If anything needs to be fixed or repaired, we will take care of it here at no cost. We do guarantee your dental work.
This is the absolute best dentist office I’ve ever been to from start to end it really was an incredible experience Dr Christina and all of the staff were not only helpful with every step but really genuinely nice people who really care …
Reply from the clinic
We are happy to know that Dr. Carolina was able to improve your oral health, Thank you for trusting us Robert.
Ok, now I have completed all of my treatment with the expert staff at Dr. Mexico. I needed 2 extractions replaced with implants (my preference) a root canal and crown, along with 3 fillings. I can not express my gratitude for this excellent restoration! My mouth has not been in such good shape since my 20's. Thank you again to ALL of the staff! I am sooooo pleased with the entire team at Dr.…
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. Mexico!! I have worked in dentistry for over 20 years in the US (from chairside assisting to practice management) and I simply could not afford the 2 implants I needed. I have heard good and bad stories from people who have gone to Mexico for treatment. I chose Dr. Mexico because of their Google reviews - not all of the good ones, but the responses to the only 2 negative reviews. I like to know what happens IF things do not turn out as planned. Some complications are unavoidable and my comfort was seeing their response to the 2 patients who were not happy. My very complicated procedure was handled exceptionally well and my results are way better than I had expected (especially with my own knowledge of these type of procedures). I would not just recommend Dr. Mexico to anyone needing dental work, I can explain why I have so much confidence in this practice. They do have the best equipment available, a beautiful office and most importantly the BEST doctors and staff. Thank You Dr. Mexico ❤
Reply from the clinic
Thank you so much for giving us the chance to provide the dental care you needed, We always try our best to fulfill the patients needs and expectations with the highest quality.
I went to Dr. Mexico Tijuana Dentist Center to have a hybrid denture and I'm so glad and very happy that I did. Dr. Carolina Ruiz is a fantastic dentist and implant specialist. She gave me exactly what I want and how I wanted to look like. She took care of my oral needs wholeheartedly and also suggested what needs to be done on my missing tooth on my lower jaw and she is now working on that too.…
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She is very good, dedicated, and love what she does. She is gifted. She also works in collaboration with other specialists with what needs to be done to complete the work. I have observed this first hand. Dr. Mexico's clinic is trustworthy and organized, and they're also very blessed to have Dr. Carolina as part of their team. Beautiful work and a job well done. I highly recommend Dr. Mexico Tijuana Dentist Center to take care of your dental implants and whatever you need to have a beautiful smile.
Reply from the clinic
We are really happy that you had an amazing experience, We always try our best with each and every patient we see. Looking forward to continuing your treatment, and we'll pass on your compliments to Dr. Carolina.
I have visited Dr Mexico now three times. The first time was to get a sinus lift and an implant and both procedures went very well. The next time I went back was get the abutment put in and the last time was for a tooth extraction as well as the finished implant that went well. I am definitely returning to complete my dental care and will continue going forward. Thomas Hess
Reply from the clinic
Thank you Thomas, We are happy to know that your experience at Dr. Mexico was great, See you soon!
I found Dr. Mexico Dental Network online! Trusting the video testimonails from other patients, I emailed them and got a reply from Zeidy. They speak fluent English at this office! It was love at first bite, when i met Dr. Alejandra Castellanos, she has dentistry skills!!! I couldn't afford the prices quoted in the states, I DON'T REGRET, getting my dental work here!!!! I highly recomend this…
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office! They do GREAT work!!! I was treated like Universal Familia!!! Gracious!!!
Reply from the clinic
Thanks Aye, for your positive review. You came precovid, but we are still here, and continuing to serve our patients. By now, you may have addition dental needs, and we stand ready to be of service again.
My experience at Dr Mexico was amazing! The staff was very professional, helpful, and spoke English and Spanish. Miguel the patient coordinator was the best! He made sure we were picked in the company vehicle when we crossed the border and greeted us when we arrived at the clinic to explain everything. The clinic was very clean with comfortable chairs, large screen tv with Netflix, and…
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filtered water to drink. The dentists were very professional and caring and worked quickly once we arrived. We will definitely return to Dr Mexico for dental work because the price, service, and care is excellent A+.
Reply from the clinic
Thank you Laura, We are constantly improving to be sure that our patients receive the best dental care , Looking forward to continuing your dental treatment.
I live in Wenatchee, WA and went to Dr Mexico in Tijuana in March/2017 to have an acrylic partial made. Although I was a little nervous first about going and once I arrived at there …
Reply from the clinic
Thank you for trusting Dr. Mexico.
I chose Dr Mexico, from the Mexico dental Network website. I got a smile makeover with porcelain veneers. I can't believe how great my teeth turned out. The staff was excellent, and my dentist, Dr Elizabeth is the best dentist I have ever had. I couldn't be happier.
Reply from the clinic
Thanks for choosing Dr Mexico. We are glad to hear back from our patients and to know that they had a great experience. Please come back, when ever you have a dental need.
I had 8 cavities filled and got my teeth cleaned today, beautiful office, Professional staff. I highly recommend this place.. Tony
Reply from the clinic
Response from the owner Edited 3 years agoThanks Tony, for choosing Dr Mexico. Our staff delights in giving the best service we can. When you qre happy, so are we.thanks for choosing Dr Mexico. We hope to see you soon.
Dr.Mexico placed an implant in the wrong root of an upper molar so instead of being perpendicular it was to one side, almost horizontal. Even though the error was acknowledged by the Dra. responsible of the clinic I lost $ 1500 USD that I had paid. She refused to refund. The x=rays they took nobody could read them in the USA.
Reply from the clinic
The Dr who placed the implant moved to another city over a year ago, and is not available to consult with the staff. However, it is the clinic who stands behind the guarantee of dental work. What we can determine, looking over the charts is … More
Dr. Annie was amazing and professional. She did a great and outstanding job. I was very happy and contented with works. The cleaning, teeth whitening and Four front teeth crowns. I can confidently big smile. The price was affordable , a lot less compared in my place where i live Eastlake - Chula Vista or San Diego. I came July 26 and Aug 04, 2017. I would come back again in a regular basis for my…
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next teeth cleaning or for any teeth done. I truly and absolutely recommended to our family and friends to experience the professional teeth job and affordable price. The shuttle service was a big convenient help just across the border to the office and again return to the border. Great staff and clean office. See you for my next office visit.
Reply from the clinic
Hi David. Thanks for coming to Dr Mexico. We are proud of our dentists and the great work they do. We look forward to continue to be of service to you for any future needs.
Highly recommended! We drove 1000 miles to save well over $10k and received the best care and service anyone could hope for. Wonderfully friendly and talented staff, artisans at their work, and a price that truly shames the American medical system. Do not hesitate to call the patient coordinator and get your health back.
Reply from the clinic
Dr Mexico tries to give the best service, at an affordable price. Thanks for coming to Tijuana.
I have never stepped foot in this office. However, I did get a quote that was 3k more than my dentist in America. Pretty odd since it’s the same exact work. Anywho, do what you will with this information ☺️
Reply from the clinic
I am sorry for any misunderstanding. It probably is caused by not being able to compare the actual treatment diagnosis over the phone or email. That is why it is always best, if you are wanting to compare prices, to come to a dental office to get a physical evaluation and an copy of treatment plan to use to compare. Sometimes obe dentist gives you prices for things you may or may not need, simply because he cannot know without seeing you and taking x-rays. If a price quote is apples to apples, it should show that our prices are generally much less expensive here. But in anycase, I am sorry that we couldn't be if service to you, and hope the best for you in getting treatment.
I had 3 dental implants placed back in 2015-2016. Took about 9 months and 4 visits since I. Needed a bone graft, which btw was at no extra charge. Drs were gentle and very professional. Recommend Dr Mexico to all my coworkers family and friends
Reply from the clinic
Thanks for your 5star review. We are glad that you are happy with our treatments.
My husband and I finally made it to Tijuana this September knowing that all our dental needs with be fulfilled in the best possible way. Calling DrMexico and arranging the appointments for both of us was very easy and coordinated with a length of our stay. I have nothing but praises for Hilda who made sure that all dates and times are synchronized with their transportation and our appointments.…
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The location of the office, cleanliness and overall ambiance radiates safety and certainty that everything will be well. And it was actually - great. We both felt great and thankful for the excellent services provided by DrMexico and the wonderful staff during these challenging times. And, yes, we paid for their services it was very fair pricing and worth every penny. Thank You Everyone.
Reply from the clinic
Thanks for choosing our clinic. We are very glad to be of service, and that you were happy with your dental experience. We hope to help you again in the future should the need arise.
I am very happy with my inplant/ crown. The staff a dentist have been very nice and professional and the price was thousands less than quoted in the US. Only issues is mainly logistics. Dealing with the border crossing. But the clinic has been top notch with their shuttle service. Inconvenience aside, they have lived up to their warranty doing free adjustments on my crown after my gum settled/…
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it got loose. I would recommend anyone if they are willing to make the trips. To me the savings was worth it and I have a solid implant now :) Thanks Dr. Mexico!
Reply from the clinic
Thank you Ian for your review. We appreciate your choice and coming to Dr Mexico. We have just changed to a better location, but we still use our same shuttle to pick you up
Took my wife for wisdom tooth extraction . Super friendly / helpful staff and great work ! Also they provide free shuttle ride from the tijuana border straight to the dentist . …
Reply from the clinic
Thanks so much for choosing our clinic, and we appreciate your positive review
It’s been 5yr started when I needed a Tooth pulled in the states they wanted me to come in as an emergency Patient ,or set me an appointment three days for availability just to , rack up my insurance that was my last time . So the rest is History now the hole family is a member of Dr Mexico Quality service excellent timing you’re in & out . I would say just stop believing what people say and…
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try other things out just got 5 teeth pulled in 2days never in the states now working on implants thanks guys great job always
Reply from the clinic
Hi Vincent, it was a pleasure to be able to help you with treatments here. I personally like you a lot, and you were a great patient. Hope to see you again. Jim
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