Patients
Reviews of DentSpa Healthcare Group.
Istanbul, Turkey. 148 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.6 out of 10
Overall score
DentSpa Istanbul is a major international dental tourism clinic with ISO 9001 certification, 50,000+ international patients, and comprehensive travel services including airport pickup and multilingual staff. A documented pattern of recommending unnecessary crowns and price changes on arrival warrants caution.
Authenticity
7/10Baseline 8: ISO certified, Ministry of Health approved, Trustpilot 4-star/960 reviews, named specialists. Price-change complaints and crowns upsell report (-1 medium). Final 7.
Treatment quality
7/10Baseline 8: MDS-equivalent specialists in Prostho, OMS, Perio. 50k+ patients. Some nerve pain reports and upselling healthy-tooth crowns (-1). Final 7.
Cleanliness
8/10Baseline 8: ISO 9001-2015 and ISO 10002 certified, Ministry of Health licensed, CBCT available. Multiple positive hygiene mentions. Final 8.
Team
7/10Baseline 8: 6 named specialists listed (Prosthodontist x3, OMS x2, Periodontologist). 50+ medical professionals. Final 7 (limited individual credentials detail).
Price value
7/10Baseline 7: Istanbul pricing strong value vs Western rates. Complaints about price increases on arrival (-1 medium). Final 7.
Tourist suitability
9/10Baseline 9: airport pickup, hotel arrangements, 7 languages, dedicated guest coordinators, USHAS/TURSAB registered, 50k+ international patients. Final 9.
What comes up well
- ISO 9001-2015 and ISO 10002 certified
- USHAS and TURSAB registered for international health services
- 7-language staff with airport pickup and hotel arrangements
- 50,000+ international patients served
Points to weigh
- 1-star review: recommended full crowns on healthy teeth -- potential upselling
- Trustpilot reports of price increases after arriving vs pre-travel quote
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 148 reviews
I had an amazing experience with Dent Spa. I traveled to Istanbul to have some pretty big dental work and I was honestly very nervous about traveling abroad for dental work. From the very beginning the team at Dent Spa made me feel completely comfortable and taken care of. Their hospitality, organization, and attention to detail really impressed me. My surgeon, Dr. Serdar Yilmaz, was the highlight…
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ht of the entire experience. He was incredibly professional, very gentle, and genuinely kind. He took the time to explain everything clearly and made sure I felt calm and confident throughout the procedure. You can tell he truly cares about his patients and the quality of his work. I was also really impressed with the clinic itself, it’s beautiful, modern, and spotless. The entire staff was warm, welcoming, and supportive throughout the process. What started as a trip I was nervous about turned into an experience I’m truly grateful for. I even ended up falling in love with Istanbul, it’s now one of my favorite cities in the world. I travel often and I'll be coming back just to visit in the near future. I would absolutely recommend Dent Spa to anyone considering dental work abroad.
Reply from the clinic
Thank you very much for your thoughtful review. We are delighted to hear that our team and Dr. Serdar Yilmaz made you feel comfortable and well cared for throughout your journey. It means a lot to know that your experience exceeded your expectations.
My teeth came out great. I spent 2 days in agony from nerve pain but it’s dental work and I expected some discomfort during the process. Overall the staff is wonderful .They take good care of you while at the facility. There was some minor miscommunication in the beginning about the price I was quoted but we worked it out!! I’d give them 10 out of 10 in office as they answer all your questions and…
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do their best to accommodate you. The facility is beautiful and they treat their guest extremely well. Pro tip: Get everything in writing ✍️ The girl who makes the coffee and tea is delightful and the drivers are great people! I couldn’t be happier with the Dentspa team!!!
Reply from the clinic
Thank you for sharing your experience with us. We truly appreciate your understanding during the treatment process and are happy to hear that you are satisfied with the final results. Your feedback about communication is also very valuable to us, as we always strive to improve our service.
I had my root canal treatment done here and I'm very happy with the entire experience. The staff was consistently friendly, professional, and very helpful, so I felt well cared for from the very beginning. …
Reply from the clinic
Thank you for your wonderful review. We are very pleased to know that you felt comfortable and well cared for throughout your treatment. Your kind words about Dr. Mehmet will certainly be shared with him and the team.
If you visit Dentspa and have Mounaim to see you through your experience he was my friendly face, amongst many others but he was extremely courteous and attentive. If I had any questions he was the one to answer. I’m so glad I chose …
Reply from the clinic
Thank you for your lovely feedback. We are very happy to hear that Mounaim and the rest of the team made your experience comfortable and pleasant. Your recommendation truly means a lot to us.
I couldn’t be happier with my experience at this clinic! From the moment I arrived, Dr. Bedir Ercan and the entire team made me feel cared for and supported. They paid attention to every detail, explained each step of the process clearly, …
Reply from the clinic
Thank you very much for your kind words. We are truly happy to know that you had such a positive experience with our team and with Dr. Bedir Ercan. Your satisfaction means a lot to us, and we are grateful for your trust and recommendation.
Dr.serdar and Ms.Maggie : Thank you so much for your excellent level of care you provided to me . I haven’t doubt that your professional qualities are remarkable by anyone who has had …
Reply from the clinic
Thank you for your heartfelt words. Dr. Serdar and Ms. Maggie will be very happy to hear your appreciation. We’re honored by your trust and recommendation, and we look forward to welcoming you back for your second visit. Wishing you all the best until then.
I’ve done the best choice by coming to Dentspa. They did really excellent job on my teeth. They look so good and I am so comfortable with them. I like the way my teeth look and really happy to smile. …
Reply from the clinic
Thank you for sharing such a wonderful review. We are truly delighted to hear that you are happy with the results of your treatment and that you feel comfortable and confident with your new smile. Knowing that you had a positive experience … More
Many thanks to the Dent Spa team, especially to Ahmed, Rashid, and the doctors for their warm and friendly service. I truly appreciate your care and professionalism.👍😍😁 …
Reply from the clinic
Thank you very much for your kind and thoughtful feedback. We are truly happy to know that you felt well cared for and supported throughout your experience with us. Your appreciation means a lot to our entire team, and it motivates us to … More
I cannot express enough the gratitude and happiness I’m feeling leaving this place. From the beginning, each team member was so informative and responsive. I never had questions to follow up with because of how thorough they explain …
Reply from the clinic
Thank you so much for your beautiful words. We are truly grateful for your trust and happiness. Knowing that you felt informed, comfortable, and supported from start to finish means everything to us. It was a pleasure taking care of you.
Growing up I never liked my teeth. Dentspa has changed that! Looking in the mirror for the first time made me cry tears of happiness. I’m so thankful for my amazing doctor.
Reply from the clinic
Reading your message truly touched us. We are so happy that we could help you smile with confidence. Thank you for trusting Dentspa with such an important journey.
It was a wonderful experience here at Dentspa , especially Khauola, treatment with patients and doctors are great . We are doing here for extraction and implants. Coming back for second visit for permanent teeth
Reply from the clinic
Thank you for your kind feedback. We’re glad you had a great experience and that you felt well cared for. We look forward to welcoming you back for your permanent teeth.
Excellent patient care. Very good results upon discharge from the clinic.
Reply from the clinic
Thank you very much for your feedback. We are delighted that you were satisfied with the care and results. We look forward to seeing you again.
Great team, great prices, I'll be back often! 🥳🥳🥳 …
Reply from the clinic
Thank you for your message. We are pleased that you were satisfied with your experience and our services. We would be delighted to welcome you back.
Thank you so much to everyone. I had an amazing experiences with DentSpa staff. Everything was perfect from “Hi” to “Goodbye “ Thank you from the bottom of my heart. God bless you all!🥰 …
Reply from the clinic
Thank you from the bottom of our hearts for your kind words. We’re delighted that your experience was perfect from beginning to end. It was a pleasure having you with us.
I am very impressed with the work that dentspa done on my teeth .they have changed my life for the best.today is the beginning of the rest of my life
Reply from the clinic
Thank you for sharing your experience. Hearing that we’ve made such a positive difference in your life truly motivates our entire team. We’re honored to have been part of your journey.
My experience with Dentspa Istanbul I'm from America and on my first visit I had 6 implants, a partial jawbone graft, and root extractions. …
Reply from the clinic
Thank you so much for your kind words and your confidence in us. We are delighted that you felt organized and cared for from day one, and we truly appreciate your testimonial about our doctors and staff. We wish you continued good health and welcome you back to Dentspa anytime.
My wife and I underwent dental restoration. For me, it was a cleaning, eight fillings, and two crowns; for my wife, it was a cleaning, four fillings, four wisdom tooth extractions, one root canal, one titanium implant, and two crowns. …
Reply from the clinic
Thank you for taking the time to share such detailed feedback. We truly appreciate your kind words about our team, transfer service, and your wife’s successful treatment. … More
My name is Manal Ali, and I traveled to Turkey to have dental implants done at DentSPA clinic. The excellent service began the moment we arrived at the airport. They welcomed us warmly, kindly, respectfully, and with great appreciation. The screw insertion process went smoothly and easily during my first visit. I returned for a second visit to complete the implant procedure, and we were received…
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with the same level of hospitality as the first visit. The result was excellent. My sister Khawla accompanied and assisted me, and I extend my deepest gratitude and thanks to her. I am also unable to adequately thank Dr. Celine for her wonderful treatment.
We came 10 days in turkey. We used dentaspa, the service was excellent and place was very clean. Recommend for others to use
Exceptional Care & Logistics, but High-Pressure Sales Dr. Berkay and the clinical team are world-class: attentive, friendly, and incredibly efficient. I also have to highlight the transportation service, which was flawlessly punctual and never more than 4 minutes late. However, the business department felt a bit pushy and hasn't quite reached Western standards of patient coordination. When booking…
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g with the clinic, expect receiving a top-tier dental work and reliable logistics, but be prepared for a bit of a "sales" atmosphere in the office.
I sincerely thank the entire team at the Dentspa dental clinic for their professionalism, warm welcome, and kindness. I am very satisfied with the care I received. I highly recommend this clinic. Thank you.
It was a great time to visit this Clinic. I had a few treatments with bonding as a final result. I made a great choice to choose Dent Spa, first because of the crew and all Doctors that were so nice and opened and second because my final result was exactly what I expected to get.
From the initial contact, the service, the team and Doctors are amazing. They took good care me. I like their excellency. Great place..
Reply from the clinic
We are truly grateful for your feedback. It makes us happy to know that you felt supported and well taken care of from the very beginning. Providing excellent care and service is always our priority.
I highly recommend this clinic, very nice service, great doctors who make sure nothing hurts and assistants who always answer every question, the clinic has all the certificates, I am very satisfied
Reply from the clinic
Thank you for your kind review. We're glad you were satisfied with the service, the work of our doctors, and the overall care. We're pleased that you felt comfortable and well-supported throughout your treatment. We greatly appreciate your trust and recommendation of our clinic. DentSpa Patient Service Team
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