Reviews of Dentoma.

the dentist's approach is really important to me. But in the end I stayed. And I'm incredibly satisfied. I can say that I have the best dentist in the world. 🫶🏻❤️‍🩹 It's no longer like I do everything I can to avoid going to the dentist because I'm afraid she'll yell at me. I even go to the dentist with joy now. I never hoped that would happen to me. Well, it happened and I am very grateful for it. 🫶🏻 Even after about 7 years if not more (I don't know how long I've been going to the old dentist), I had no idea that something like dental hygiene existed.... When I was told that I should go and complete it, I was honestly very scared. But with my dentist's approach, I can say that it was literally relaxing. For the first time in my life, I feel that my teeth are in very good hands. I have never had such a good experience with a dentist.... They have a very nice, clean and high-quality place there. If you are thinking about switching to this clinic, I definitely recommend it. The receptionists were also very nice and willing to help. 💖 I can only recommend it. Thank you for everything so far! 🫶🏻

completely painless and precise. Thank you and I wish you only the best. You do a great job.

change doctors and the rude approach from the receptionist is simply unacceptable. In any case, I wish the clinic many more successes. I am adding an upgrade to my review as a reaction to yours, since you are trying to shift your responsibility, or rather the way your employees communicate with the client, onto the shoulders of the patient to the greatest extent. 1. During the treatment in August 2024, the doctor and I agreed that only the filling would be changed, nothing else, because the tooth was fine, only the filling was cracked. Your employee should definitely reconsider her unpleasant attitude. She was definitely unpleasant, as she did not even apologize that she had to reschedule my appointment and for what reason, and that it was announced from 23.10. to today! In the meantime, of course, I reported the treatment at work so that they would release me. During the conversation, she CONSTANTLY tried to convince me to go to another doctor of yours, and I logically refused, since another doctor takes care of my teeth. The lady would not explain it at any cost. When asked WHY they did not let me know earlier, despite the fact that on 31.10. we only contacted another colleague, who had no knowledge of what was actually going on, the answer was "it would not have mattered anyway, because the appointment was not available earlier". At least I would not have reported it at work. Don't be angry, but after such a conversation, a person would really not even want to go to you. She constantly explained to me what I already know, and I didn't need it, she constantly argued with me, even though I logically refused another dentist, but she didn't even apologize for not letting each other know and not introducing me as colleagues, so that's food for thought. I found the missed call and immediately called back when I could hold my cell phone in my hand, you also have my e-mail, you can send me a text message. 2. I had the knowledge that in the future, if the tooth was a problem, re-endodontic treatment would be appropriate, or necessary, but not during the last treatment, since only the damaged filling was changed and the tooth was not painful, and there were no inflammatory or other changes on the picture, so I don't know what lesson you are writing about here now. I am not a doctor to be able to judge whether the filling is done badly or if there is inflammation in the tooth or if this type of treatment needs to be done. It is a pity that the call was not recorded, because they were absent in it, any expressions that you are sorry, how you have to reschedule my appointment. And don't be angry, this is just out of respect for a person, it is necessary if you have a little decency in you, not that you knew about a patient who has a problem with his tooth on 23.10. That you could not get through on the phone when after more than a week, on 31.10., they contacted the doctor, although you sent her dental pictures already on 23.10.? And yes, on the recommendation of the receptionist, I called the doctor at her clinic, but since she had the next available appointment in a similar time frame as yours and then when I inquired about dental hygiene - that's why I called repeatedly because I needed that one too, and before you were available, I asked her about the price range for re-dentistry and she was not satisfactory to me. What is your problem with mentioning that, since this has nothing to do with your approach? I believe that the clinic I chose will definitely not have such an approach to patients, and that is the most important thing - at least for me. Goodbye

but I felt really uncomfortable in her chair because she didn't even wait long enough for the injection to take effect and then got upset with me because I couldn't feel anything at all... later, during the final grinding of the filling, when I was supposed to bite into the paper, I didn't do it at all because I couldn't feel half of my mouth (it was numb) and again I had a very unprofessional reaction when she slowly started screaming, "Why don't I bite when she wants me to bite?" As a result, she didn't grind it completely, and it turned out that after the anesthesia wore off, I found out that the filling was bothering me and I had to go back 2 days later for additional grinding... I should also point out that when I first left the office, I paid for the 2 repaired teeth, the anesthesia, and everything else I had. was charged (approx. 205€) which is not a lot for two teeth but of course it is for health reasons… The treatment itself took about 2 minutes so I thanked her and I had no idea what would happen next… The doctor asked me for 25€ for grinding my filling which I had already paid her for, or for complaining about her unfinished work… I was left looking at her in horror that she didn’t mean it and of course she made an excuse that during the previous first treatment she “forgot” to charge me 60€ that she worked on repairing teeth with a microscope so we can forget about it but I have to pay her 25€ for polishing so she can cover it up…. I just watched in silent amazement that this is still possible nowadays, that you pay your dental bill properly, you experience an unprofessional approach, you have to come back in your free time, and on top of that, someone tries to cheat you and call you a fool because she forgot to charge you something and you are not willing to pay it additionally, and in the end she tells you that she will write it on your card and goodbye... I am very disappointed with my experience and in the future I will definitely choose and recommend another clinic to my loved ones. *** I will allow myself one upgrade to your answer… It is stated above that I have paid everything that was charged to me properly and I have a receipt for it and as for the repair (complaint) you yourself state that the repairs are carried out free of charge which is a given for me… You are contradicting yourself and I do not understand why you are insulting the patient, indirectly calling him a “thief” thereby defaming him and misleading him in your defense. Unfortunately, this only shows your unprofessionalism and inability to accept responsibility and criticism.

without regular professional care, rotten teeth will start to hurt over time ... I called, the lady/lady at the reception easily gave me an appointment the next day, I came - a truly superhuman feat for me, my knees were shaking, my throat was dry, in my head I just thought "run, run, there is still time" ... I even wanted to run away from that chair ... Dr. Inna Zahrebelná's incredible approach, both professionally and humanly, which is very important to me, she probably saw that I was about to have a mental breakdown, she stroked my hand, said that we would get through it together... and we did, especially the Dr., I wasn't that disciplined because of my panic... the Dr. fixed my aching tooth, in the middle of the conversation she mentioned that I had other cavities... I don't know, her approach just calmed me down a lot... so much so that I had all my teeth fixed... and I am very grateful to her for that... a very skilled and, most importantly, humane Dr.

do 😉 and of course the nurse was also great 👍 so once again thank you for your approach and willingness with which you treat teeth not only of children's patients 🙏🙂