Patients
Reviews of Dentix Portal del Prado.
Barranquilla, Colombia. 205 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 205 reviews
If I could give it zero stars, I would. It's a company where the professionals lack proper ethics, customer service is terrible and disorganized, they promise you a thousand things from the start, and then when you seek opinions outside of …
Reply from the clinic
Mr. Edison Payares, Salamanca. Every case is important to us, so we can follow up accordingly. We invite you to send us an email with your details to [email protected] or you can contact our Patient Care line at 601-7569651.
Excellent service at reception and especially the attention of the advisor Sindy Martinez
Reply from the clinic
Mr. Alberto Molina, thank you for your feedback! We constantly strive to ensure our patients are satisfied with our service and care. Remember that if you have any questions or concerns, you can contact us at 601-7569651. You can also visit … More
Avoid doing anything with these people. I've been waiting for a refund to be approved due to malpractice since June 3, 2022, and they haven't responded. Don't harm your dental health with these scammers.
Reply from the clinic
Mr. Helem: Every case is important to us, so we can follow up accordingly. We invite you to send us an email with your details to [email protected] or you can contact our Patient Care line at 601-7569651.
Absolutely terrible, terrible in every sense of the word. There are no dental professionals and the customer service is awful. Never go there.
Reply from the clinic
Andrea C, we sincerely regret the situation you experienced. We want to better understand your situation so we can offer you an appropriate solution. We invite you to send us an email with your details to [email protected] or, if you prefer, you can contact our national patient care hotline at 601-7569651.
Today, October 2, 2023! I'm the kind of person who looks for information, opinions, and reviews before …
Reply from the clinic
Mr. Jorge V) We sincerely regret the situation you have experienced. We want to better understand the situation so we can offer you an appropriate solution. We invite you to send us an email detailing your information to … More
Good morning, Dentix. Two months ago, I canceled a treatment I hadn't started, and to this day, I haven't heard back. I've called, but they don't answer. I've sent emails, and nothing. Additionally, the people at Coltefinanciera are …
Reply from the clinic
Ms. Yuly Marin, for us every case is important, therefore, to ensure proper follow-up, we invite you to send us an email detailing your information to [email protected] or you can contact our Patient Care line at 601-7569651.
They forgot about my paid treatment. They told me we'll call you. …
Reply from the clinic
Mr. Fausto Jaramillo, we sincerely regret the situation you've experienced. We'd like to understand your situation better so we can provide you with a solution. Please send us an email with your information to [email protected] … More
Terrible customer service for problem resolution. They only care about money. They provide a quote, process the loan with the bank, and then don't perform the treatment because they claim it's unnecessary. They say they have to refund the …
Reply from the clinic
Dear Ms. Laura Mantilla, we are very sorry to hear about the situation. We would like to understand it better so we can provide you with a solution. Please send us an email with your information to [email protected] or contact … More
Good processes but zero human attention, you can tell they only care about your money and during the free consultation it takes them forever to attend. In my case, it took them 1 hour and 2 minutes to examine me.
Reply from the clinic
Mr. Daniel Antolinez, We deeply regret the situation you experienced. We want to learn more about it so we can provide you with a solution. Please send us an email with your information to [email protected] or contact the … More
It seems more like a financial institution than a bank; they use fraudulent methods to get users into loan programs.
Reply from the clinic
Ms. Liney Carolina Gonzalez Fontalvo, we are very sorry for the situation you are experiencing. We would like to understand your situation better so we can provide you with a solution. Please send us an email with your information to … More
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