Patients
Reviews of Dentista 24h Emergencia Santos.
Santos, Brazil. 163 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.5 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
7/10Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.
Cleanliness
6/10Baseline 7: hygiene protocols described. Final 6.
Team
8/10Baseline 8: dentist Dr. Silmara, Dr. Camila named. Final 8.
Price value
8/10Baseline 8: transparent and competitive pricing. Final 8.
Tourist suitability
8/10Baseline 8: tourist support offered. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Silmara
- Partners with leading laboratories for high-quality restorations
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 163 reviews
The service was wonderful. I was very afraid of having my tooth extracted, really, but it was so easy and quick. The doctor gave me a lot of confidence and reassurance, not to mention her availability. She answered me in the middle of the night because I was in a lot of pain. That's when I called and she saw me early in the morning. I loved it.
Reply from the clinic
Thank you so much for the feedback! Hugs!
Excellent service, Dr. Alessandra was so sweet to me, she treated me very well, and I will always go to see her for consultations. Simply a perfect clinic, 5 stars.
Reply from the clinic
Thank you so much for the feedback! Hugs, Dr. Alessandra
I went to Dr. Paulo today where he treated me very well and addressed the problem directly at its root; he's very competent.
Reply from the clinic
Hello, Alexandre Reis! Thank you so much for sharing your experience. We are happy to know that Dr. Paulo was able to take care of your problem competently and with direct attention to the point. You can always count on Vila Rica Odontologia, your 24-hour dentist in Santos, for effective and dedicated service! 🦷💙
One Saturday, I had a root canal, and Dr. Paulo saw me quickly, very attentively, and competently. He's gained a lifelong customer. Excellent service.
Reply from the clinic
Hello Claudia! Thank you so much for sharing your experience. We are happy to know that Dr. Paulo was able to relieve your pain quickly, attentively, and competently, even on a Saturday. … More
Dr. Paulo is an extremely attentive and competent professional. I was at the clinic during a public holiday and I'm pain-free. I can only express my gratitude for the service!
Reply from the clinic
Hello, Jack Sousa! Thank you so much for sharing your experience. We are happy to know that Dr. Paulo was able to attend to you with care and competence, even on a holiday — and, even more so, that you left the clinic without … More
Excellent professional! I went there for an emergency extraction of a rather complicated tooth, and he solved the problem right away, and painlessly. I highly recommend him!
Reply from the clinic
Hello, Juliana Tavares! Thank you so much for sharing your experience! We are happy to know that Dr. Paulo was able to perform the emergency extraction efficiently and painlessly, even in a complicated case. … More
Excellent service. Meticulous. Attentive. The price was also very good.
Reply from the clinic
Hello Silmara! Thank you so much for your very positive feedback! We are happy to know that you recognized our care, attention, and meticulous attention to detail, in addition to a fair price. … More
Beware of this clinic, especially Dr. Paulo Neves Jr. I went in with one problem, and left with two and an open root canal. He takes advantage of the dental plan to deny complete treatment and only cares about profit.
Reply from the clinic
Hello Matheus Serrano. We are deeply sorry to hear that your experience with us did not meet your … More
They don't do braces, it was a little weird since that's an orthodontist's specialty !
Reply from the clinic
Hi! Thank you for your feedback. You're absolutely right — orthodontic treatment, including braces, is typically handled by a specialist in orthodontics. At the moment, our clinic is focused on … More
Excellent service, very professional and attentive! I left without any pain and felt no discomfort during the treatment. I highly recommend it.
Reply from the clinic
Hello, Felipe Cairo! Thank you so much for sharing your very positive experience. We are happy to know that you were treated with professionalism, attention, and … More
Excellent professional who attended to me in an emergency. The office was clean and organized, and the doctor was super attentive. If I need him again, I know exactly where to go.
Reply from the clinic
Hello, Jackson Hans! Thank you so much for sharing your experience with us. We are happy to know that you received excellent care during an emergency, with all the attention and care from Dr. Paulo, and that you felt comfortable in our … More
I arrived in a lot of pain on a Sunday at 8 am. Dr. Alessandra saved me, she was very attentive and careful with everything. I left there feeling much better, with enormous relief!
Reply from the clinic
Hello, Beatriz Santana! Thank you so much for sharing your experience with us. We are happy to know that, even on a Sunday morning, Dr. Alessandra was able to attend to you with such attention and care, providing the relief you needed. … More
Excellent professional, super humane, attentive, loving, I highly recommend her.
Reply from the clinic
Hello, Mariana Barbosa! Thank you so much for your kind comment. We are happy to know that you felt welcomed and well cared for — that's exactly how our team likes to serve: with humanity, attention, and affection. … More
Excellent service, any time of day or night. Whenever I've needed help, I've always received excellent service with speed and efficiency, both from Dr. Paulo and the other on-call doctors.
Reply from the clinic
Hello, Moacir Jr.! 😃 Thank you so much for sharing your very positive experience. … More
My husband needed emergency assistance and I contacted them… but no one answered WhatsApp or the phone… this 24-hour service thing is just marketing.
Reply from the clinic
We are sorry that we did not meet your expectations, but we will continue to strive to serve our patients better and better, with attention and competence, because you all deserve it.
I was afraid of having a tooth pulled, but after having it done by him, I lost my fear. He's a good dentist and does his job very well.
Reply from the clinic
Hello, Lucas Aurélio! 😃 Thank you so much for sharing your experience. … More
Excellent, the service was unparalleled, their commitment and work were fast, I definitely recommend them. Thank you 🙏 always. …
Reply from the clinic
Hello, Vanderlei Ribeiro! 😃 Thank you so much for sharing your very positive experience. … More
I recommend the clinic because Dr. Paulo's service was excellent. We arrived and were seen quickly. Dr. Paulo is a great professional.
Reply from the clinic
Hello, Yara Soares! 😃 Thank you so much for sharing your positive experience. … More
December 30, 2023, 11:30 PM, I had a toothache and received excellent care from Dr. Paulo, an excellent professional, and the price was good!! …
Reply from the clinic
Hello, Rogerio Ambrosio Jr.! 😃 Thank you so much for sharing your experience. We are happy to know that Dr. Paulo was able to assist you quickly, … More
On Christmas Day (25th) at 8pm, I was experiencing unbearable tooth pain due to inflammation. I was desperate when I found Dr. Paulo online. My boyfriend called, and he answered immediately and scheduled an appointment right away. I have …
Reply from the clinic
Hello, Juliana Matias! 😃 Thank you so much for sharing your detailed and moving experience. … More
Quick and efficient service... And very attentive... I entered the office terrified and left feeling safe. Dr. Paulo, besides explaining all the procedures, makes you feel secure and confident that everything will be alright. And it was. Thank you, Dr., I will be back soon...
Reply from the clinic
Hello, Ariele Alves! 😃 Thank you so much for sharing your experience with us. … More
Good morning and Merry Christmas! I would like to thank God first and foremost, and Dr. Paulo, a dentist who is a 1000/1000, who saved my Christmas. Yesterday I was feeling enormous discomfort and pain in a tooth with the resin filling …
Reply from the clinic
Hello, Erivaldo Marcelino! 😃 Thank you so much for sharing this very special and touching message. … More
Excellent service from Dr. Paulo. He treated me for a pain emergency at midnight. Very helpful, extremely professional, and focused on the patient's well-being. I will recommend him to everyone I know in the region.
Reply from the clinic
Hello, Luiz Cesar! 😃 Thank you so much for sharing your very positive experience. … More
Simply perfect, I've been treated there several times and Dr. Paulo has always been a great help! Plus, the service is extremely fast because he knows exactly what he's doing! I always recommend him to everyone, he's a fantastic find.
Reply from the clinic
Hello, Fernanda Panucci! 😃 Thank you so much for sharing your very positive experience and for always trusting Dr. Paulo's work. … More
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