Patients
Reviews of Dentist Martha Novais.
Porto, Portugal. 88 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 88 reviews
Super friendly staff, English speaking, beautiful office. I got a cleaning and it was a lovely, caring experience
Excellent doctor, but the prices are like at a market. Before I came in, they quoted me a cleaning price of 50-80 euros. No one knows the exact price. They charged me the full amount, of course. After I asked for a breakdown of my services, they told me cleanings cost between 80 and 130 euros. Funny, right? 😆 I felt like I was at a fish market, not a clinic. I'll say it again, Dr. Sofia is a…
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a delight and a wonderful specialist, but I won't be going back because of this kind of hype.
I’m very happy with Dr Martha treatment on my implant crown , very professional.
During a brief two-day visit to Porto, I faced an unexpected dental emergency: my dental implant bridge broke at the bone. Needing urgent care, I searched for an English-speaking dentist with excellent reviews and quickly found Dr. Martha Novais. After reaching out by phone, her office promptly scheduled me for a same-day appointment. From the moment I arrived, Dr. Novais and her team were…
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e exceptional. Their competence and attention to detail made a stressful situation much easier to handle. They expertly secured my denture, providing immediate relief and ensuring I could enjoy the rest of my holiday with confidence. I now feel reassured that I will be fine until I return home for the full implant procedure. Finding such an outstanding English-speaking dentist in Porto was a true relief—Dr. Novais's professionalism and compassion surpassed expectations, making my emergency manageable and my experience in Porto much more enjoyable.
Thoroughly impressed by Marta and her team. My visit was very pleasant. The clinic is really well laid out: clean, modern, calming. Dr. Marta knows here stuff and talked through everything with me. The clinic's receptionist Cristiana was super friendly and helped me arrange my next visit to the clinic. Thank you!
I was passing through Porto and Dr. Marta treated me for an emergency. She was very attentive and professional. I highly recommend her!
*ISABEL COELHO patient At Dr. Marta Novais' clinic, I can only give a positive review. Excellent. Quick appointment scheduling, very punctual, professionalism in performance and explanations throughout the consultation, TOP I was pleasantly surprised by everything. From the sober and safe facilities, where safety and hygiene coexist. Professionalism and dedication in what she does, total…
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al availability to the patient. Well done. *LUSA B. PINTO patient Highly competent professionals. Personalized service in all aspects, and, a humanism that is hard to find. Try it and go, whatever your problem, you will leave much happier.
Great experience, very professional staff, I will definitely return and recommend it to everyone.
I got an emergency appointment very quickly, and received friendly and competent advice and treatment in English. Everything was perfect.
I have been a patient at Dr Martha Novais for 2 years now, and I can highly recommend her services. The amount of care and professional knowledge that I experience there is of highest quality. Dr Martha Novais is so lovely, takes her time, listens to her patients and is very thorough. The products used for the dental hygiene are of the highest standard and Dr Luisa, the Dental Hygienist is a…
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real gem. I even fly in from Switzerland to get my treatments, and I gladly do so, as I have never before had such an excellent dental care! The patients can enjoy tooth enamel hardening products, laser treatments for the gums and tongue, the most thorough tartar removal, best polish to leave you with a sparkling smile, additional tooth care education and more. It is of utmost importance to me to take good care of my dental health. I have extremely sensitive teeth and all my needs are taken care of in the best possible manner. The team always accommodates my appointments around my travel schedule. The atmosphere in the dental clinic is very relaxing, including a nice view over a beautiful garden, there is always lovely music playing too ( you can even listen to music of your choice) I hereby thank the whole, wonderful team again and look forward to my next visit. See you again in April/May 2026 🙏☺️
Very kind staff and excellent dental treatment. This is also the prettiest dentist office I have ever been to - the view from the treatment room is beautiful and relaxing. I lost a filling and Dr Yana was able to see me very quickly, fixing my problem within an hour. The office was also very patient with my minimal Portuguese knowledge and had multiple English speakers available to help me…
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understand all parts of my treatment.
Very professional and friendly team. Very clear in their approach. I recommend the clinic.
I had a fall on the concrete in Porto and chipped my two front teeth. After visiting the hospital, I found this clinic and was able to get an appointment within an hour. The place was spotless, the staff were lovely, and it was very tourist-friendly. Martha and her assistant worked on my teeth for about an hour and a half, including taking an X-ray to check for any nerve damage. Very fast if I say…
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so myself. They clearly explained every step, regularly checked in to make sure I was comfortable, and gave me a full breakdown of the costs before starting any treatment. My teeth now look as good as new, you can’t even tell they were ever broken. Overall, it was a surprisingly smooth and affordable experience. I highly recommend any tourist with dental problems to visit Martha Novais!
Sehr schnell einen Notfall-Termin bekommen, freundliche und kompetente Beratung und Behandlung auf englisch. Alles bestens.
Da man mich bereits nach dem ersten Gespräch immer wieder dazu aufforderte eine Bewertung in meiner Sprache zu schreiben, komme ich diesem Wunsch nun nach. Ich kann diese Praxis leider nicht empfehlen. Ich habe die Praxis aufgrund der vielen guten Bewertungen gewählt um eine abgebrochene Krone im Urlaub behandeln zu lassen. Alles machte auf mich einen modernen und professionellen Eindruck,…
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Rückblickend muss ich jedoch leider feststellen, dass die Behandlung überhaupt nicht professionell war. Motivation dieser Praxis ist das Geldverdienen und nicht die Zahngesundheit der Patienten. Frau Novais suggerierte mir, der zerstörte Zahn habe umliegende Zähne mit Karies infiziert, was als dringender Notfall behandelt werden müsse. Bedauerlicher Weise willigte ich ein auf der Seite des kaputten Zahnes, an den dringlichsten Stellen, eine Füllung vornehmen zu lassen. Wie mir durch die Sprechstundenhilfe hinterher mitgeteilt wurde, bohrte Frau Novais einfach mal alle Backenzähne (6 an der Zahl) auf der entsprechenden Mundseite auf. Da ich während der Behandlung teilweise betäubt wurde, merkte ich nicht genau wie viele Zähne behandelt wurden. Außerdem empfahl sie mir morgen wieder zu kommen um die andere Seite zu behandeln, auf der sie noch 7 Zähne dringend behandeln lassen würde. Ich war außer mir vor Wut und brach die Behandlung ab. Wie ich durch meine behandelnde Zahnärztin in Deutschland erfuhr, habe ich keinerlei Karies an diese besagten 7 Zähnen. Es waren lediglich ganz normale Zahnverfärbungen, die sich ganz einfach durch eine Zahnreinigung entfernen ließen. Die Vermutung liegt nahe, dass man mir gesunde Zähne aufgebohrt und ohne Grund alte Füllungen ausgetauscht hat. Zwar habe ich einen Stiftzahn bekommen, diese wurde aber (trotz Labor Anfertigung) nicht ordentlich eingesetzt. Frau Novais schliff meine Krone ab. Dies verhinderte leider nicht den unangenehm Schmerz beim Essen, sieht aber aufgrund der dunklen Stiftfarbe unschön aus. Die aufgebohrten Zähne sind seither sehr empfindlich und haben noch Wochen nach der Behandlung geschmerzt. Ich werde definitiv nie wieder einen Fuß in diese Praxis setzen und hoffe ich kann mit dieser Bewertung andere Patienten vor einer solchen Erfahrung bewahren.
Ich brauchte einen schnellen Termin, um meine herausgefallene Brücke wieder zu fixieren und bekam noch am gleichen Tag einen Termin. Ganz herzlichen Dank fan das Team, ür die schnelle, freundliche und perfekte Behandlung. H. Rosenberger
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