Patients
Reviews of Dentist Martha Novais.
Porto, Portugal. 88 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 88 reviews
I highly recommend Dr. Marta. She's always available to fit me in whenever something comes up. She's very attentive, explains all the procedures to be performed without leaving any doubts, and I always leave very satisfied.
Hi, I had a toothache and they helped me there without an appointment and everything went smoothly. The dentist was very nice and the price was great. Thanks a lot!
My experience was great. Lucília was super helpful from the first contact. She managed to organize everything and make the times and days coincide so that I could meet with the dental professionals and have the necessary procedures done. Regarding the dentists, I had the privilege of having my teeth cleaned by Dr. Iara, who was super kind, good-humored, and captivating; an evaluation for TMJ…
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with Dr. Marcela, which was a calm, relaxing, and comfortable experience; and a filling/restoration with Dr. Marta, who did an impeccable job, with great professionalism, in addition to being a very knowledgeable person. There was also Yev, a very friendly, helpful young man who was always attentive to the team's needs. In short, a great experience. assessment on TMD with Dr Marcela, which was a calm, relaxing and comfortable experience; and the filling/restoration with Dr Marta, who did an impeccable job, with great professionalism, in addition to being a person with a wealth of knowledge. There was also Yev, a very nice, friendly and helpful young man who was always attentive to the team's needs. In short, a great experience.
Excellent service! Perfectly tailored to the client and their needs. Quite up-to-date in terms of products, treatments, and methodologies. All the staff are extremely kind, attentive, and careful—all the qualities we expect from excellent healthcare professionals. I highly recommend it! Excellent location as well. I have nothing but praise.
I just went to this clinic and was amazed by how kind, thoughtful and knowledgeable everyone was! I have had an incredible amount of dentist work in many countries and this clinic was by far my best experience. It was clear that they are always keeping the patient experience in mind. The equipment is state of the art and getting to gaze at a green garden with whimsical statues and a Buddha is a…
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relaxing bonus while getting mouth work done. Everyone spoke English and could skillfully use digital tools to communicate more information if necessary. The dentist accurately identified all my dental needs and had helpful tips to keep my teeth healthy and avoid unnecessary procedures until needed. I felt in capable hands and left with a smile on my face. I will definitely be back! Thank you to all, especially Sofia!
This is my first visit this clinic ,a truly new experience , totally relax and professional environment,with advanced technology I've never encountered before,accompanied by a veyr high skill set ,feeling totally relaxed not at any time did I feel Anxiousetotally new and unique experience 100% recommend
I'm on vacation and managed to get an appointment at short notice by phone. Everything went perfectly.
“I’ve been with Dr Marta & Dr Monica Novais for over a decade now and I’ve always admired how highly professional they are, they take a big deal of care towards their patients, always aiming to do their best and find every possible solution for any issues, not just in oral health, but in anything that is related to health in general.” I couldn’t recommend them highly enough!
During my short stay in Porto, I had to call Dr. Marta Novais for an emergency. She saw me immediately, treated me, and resolved my problem. Thank you to Dr. Marta Novais for her availability and expertise, as well as for the warm welcome from her team.
They were very professional, helpful and pleasant. It was also helpful for me they spoke english.
Gratitude 🌻💫🙏 for all the professionalism I absorbed. The treatment with Dr. Marta Novais exceeded my expectations; she is an excellent professional. The entire clinic team I met were very attentive and helpful. The clinic's aesthetics are wonderful. It doesn't even look like a dental office, but rather a space to relax, as the garden surrounding the offices invites meditation and relaxation.…
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Congratulations.
Had an emergency visit, then was recommended this place by the hotel we were staying at. The visit it couldn’t have gone better. Quick, easy, and informative. Everyone was nice and helpful, and even made sure not to double charge us when our card wasn’t initially working. They truly have your best interest at heart.
I have been going for regular cleanings and and for treatment on my jaw to Dra. Marta Novaus for the past two years, and I could've not been happier. The cleaning it's outstanding , the treatment you receive from the front office to the doctors is absolutely impeccable, they also have top of the line equipment. Highly recommended.
I loved the treatment. Besides everyone being very friendly, they provide a very comprehensive treatment. I'm treating my dental problems and bruxism. I started jaw physiotherapy today!
I had an extremely disappointing dental experience under the treatment of Dr. Martha Novais. I came to the clinic for veneers on four front upper teeth, but the final result was far from what I expected. The veneers were poorly made – with the wrong color, excessive transparency, visible gaps between the teeth, and one veneer that does not fully cover the tooth. These issues were not present…
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t with the temporary veneers, which makes the final outcome even more frustrating. The most concerning part is that during the preparation process, Dr. Novais aggressively ground down my teeth without water cooling or anesthesia, which caused severe pain and led to irreversible nerve damage (pulpitis) in one tooth. This procedure was not only extremely painful but also violated basic dental care standards. During the fitting of the ceramic veneers, the dentist did not allow me to raise my head to examine them properly. She reassured me that the veneers would look lighter once cemented with white cement, but in the end, she used transparent cement without informing me or obtaining my consent. I requested documents detailing the veneers' specifications and a video recording made for the laboratory, where I explained my requirements regarding color and transparency. The clinic replied that the video was no longer available because "the server deletes such files every day." To this day, I have not received any documents confirming the veneers' specifications. Despite my continuous complaints of burning and pulsating pain in the area of the tooth root from the day the veneers were placed (03/01/2025), the dentist dismissed my concerns, calling the pain "normal." Only after I insisted on having an X-ray did the doctor agree. The X-ray showed "changes", but the dentist was unable to explain the cause, make a diagnosis, or propose any reasonable treatment – apart from prescribing Ibuprofen. For this consultation, the clinic charged me €80. Subsequent consultations with independent dentists confirmed that I had nerve necrosis caused by the clinic’s failure to follow standard protocols when preparing teeth for veneers. Now I am forced to undergo root canal treatment at another clinic to save the damaged tooth. Additionally, the clinic provided irregular invoices with missing service dates, incorrect charges, and treatments that were never performed. When I repeatedly requested invoices, I initially received only a photo of a medical history extract for €3,535, even though I had paid €4,901 in total. Only after an official request did the clinic send invoices, but without specifying service dates, treated teeth, or proper descriptions. The €80 whitening gel I had purchased was not listed, but the final amount conveniently matched the total I paid. I have never encountered such a situation, where a doctor completely ignores her patients' suffering and refuses to take responsibility for their mistakes.
They are truly professional. I've been to the dentist a lot and I know who does a good job. I'm from another country, and in my opinion, they are highly recommended. I had been to another dentist and I didn't like how they treated me, so I'm staying here because of their excellent work.
I highly recommend Dr. Marta. She's always available to see me whenever something comes up. She's very attentive, explains all the procedures to be performed without leaving any doubts, and I always leave very satisfied.
Excellent facilities, the staff are very attentive, and Dr. Marta Novais is an excellent professional, always attentive and concerned about her patients. I recommend trying integrative dentistry.
Excellent clinic! Professionalism and dedication at 100%. I highly recommend the services of Dr. Marta Novais.
I was attended to by a super professional who treated me and did an excellent job.
Pleasant and welcoming office. Dr. Marta Novais and the staff are very friendly. I called the office the same day and they managed to schedule an appointment for me quickly. I went to the office with a missing tooth, and Dr. Marta resolved the situation quickly, placing a temporary tooth while I wait for the permanent one. I recommend them!
I strongly recommend this Dental Practice. Dr Marta is an amazing dentist. I now have visited the practice twice. The first time for just a cleaning and the second time for both and examination of my teeth and a cleaning. Both visits were amazing. The office itself is very beautiful clean and pleasant. I sat in a dental chair and looked out on a beautiful garden. The staff are extremely helpful…
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and kind. Dr. Marta focuses on preventative care and uses organic products. My teeth are sensitive and cleanings are done with water so it is not painful and is extremely thorough. She uses vitamin treatments to strengthen your gums and teeth and teaches you proper methods for self care of your mouth using the best products
While on holiday in Porto, I found myself in need of an emergency dental appointment. Dr. Marta Novais's dentaria clinica was close by. Having walked in off the street, I was fortunate to be seen immediately. Dr. Marta's professionalism and attention to detail were exceptional. She took great pride in her work and spent more time on my care than any dentist in England ever has. I can highly…
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recommend her services. 10/10. Thank you 🙏🏼
I had never experienced integrative dentistry before and I had an incredible experience with the whole team and with Dr. Marta. She was super attentive, explaining the whole process, not with technical terms, but in a very clear way. I really enjoyed it, I will return and become a regular client of the clinic.
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