Patients
Reviews of Dentist @ Beach.
Pattaya, Thailand. 204 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.5 out of 10
Overall score
Dentist @ Beach is a well-established English-speaking clinic with 15+ years of operation, conveniently located inside a major shopping mall and oriented toward international dental tourists. Treatment quality reviews are largely positive across implants, crowns, veneers, and root canals, with competitive mid-range Thai pricing and strong tourist-friendly infrastructure. The main weakness is the absence of named dentist profiles on the clinic website, limiting team transparency.
Authenticity
6/10Baseline 7. -1 light manipulation (4.75/204 Google). Named patients from AU/UK/DE/JP. WhatClinic 4.8/19 verified. Minor equipment concerns in reviews. Final 6.
Treatment quality
7/10CAD/CAM confirmed on website. Zirconia crowns, laser dentistry, Emax veneers. Specialist collaboration from Bangkok/Pattaya. One review noted limited X-ray/CT on-site. Final 7.
Cleanliness
7/10Mall-based clinic (Central Festival 4th floor) benefits from modern building standards. Reviews call it 'very nice and clean.' One mention of equipment tray sanitation concern. Final 7.
Team
3/10No named dentists on clinic website; cap applies. Reviews mention Dr. Chai via Google. Specialists brought in from Bangkok/Pattaya. Missing named credentials page caps score at 3.
Price value
7/10Mid-range Thailand pricing. Single implant 40k-50k THB, zirconia crown 15k-17k THB, Emax veneer 13k-16k THB. One price policy for all patients. Good value vs Western costs. Final 7.
Tourist suitability
8/10Inside Central Festival mall, open daily 11AM-8:30PM (365 days), English-fluent staff, ~70% international patients, free pre-travel consults, 15+ years operation. Final 8.
What comes up well
- Open 365 days, 11AM-8:30PM, inside Central Festival Pattaya Beach mall
- ~70% international patient base, English-fluent reception and dentists
- CAD/CAM technology confirmed for crowns, bridges, inlays, and onlays
- Operating since 2009 with strong cross-platform review consistency
- Free pre-travel consultations for prospective patients
Points to weigh
- Light review manipulation signal: 4.75 avg on 204 Google reviews
- No named dentists or credentials published on clinic website
- One WhatClinic review noted limited on-site imaging (no CT scanner)
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 204 reviews
Just a simple cleaning but very painful. They hit a nerve at least six times which had me coiled up like a cargo spring hitting the ceiling. My first and last time to come here, but at least my teeth are clean and no issues.
very kind, and goodbheart staff st the clinic eorking very fast and painless thank you. see you in few months
Reply from the clinic
Thank you very much for your review and compliment. We will wait for your next visit.
I booked from Australia, great easy service, honest and caring. Staff have Good English. Facility is clean and modern. The Dentist in Australia said I needed 2 fillings, dentist@Beach said I only needed a clean.
Reply from the clinic
Thank you very much for your review. It's our pleasure to serve you. Have a nice trip and please visit us again next time.
Very painful while she worked…!!!I almost puke ! I went there 2 years ago for 2 crowns The woman at the reception is already very disrespectful and the dentist is so …
Reply from the clinic
Do you just feel pain? You can come back to check if you can drop-by here. That’s not good idea to bear over 2 years pain without dentist exam.
The doctor is very kind and pays attention to details. The assistants are also lovely.
Reply from the clinic
Thank you, patient. It's always our pleasure to serve you.
I had a wisdom tooth extraction and it went excellent, 20 minutes I was in and out. The numbing shot was the most painful and that wasn't bad haha. This is the second time I've had dental work here and both times have been perfect! Absolutely recommend them!
Reply from the clinic
Thank you very much for your review.
Great service. Friendly staff. Lots of patience and answered questions all my questions
Reply from the clinic
Thank you so much
Very good. The doctor has a gentle touch. Consultation about treatment is good. Gives good advice.
I’ve been going to Dentist @beach for past 10 years and it’s the only one I use in Pattaya. The service and the expertise of dentistry is exceptional. …
Well located and always responsive to those in need. A compact surgery with a professional team able and willing to go ‘the extra mile’. As a lux hotel GM I care about service and the team was always atop of their game. Strongly recommended.
After sending alot of other customers to this lovely clinic and getting happy results back, it was finally my turn to get some work done. I couldn't be any happier, the doctor & staff were great, very professional and easy to communicate with. I had no pain and am happy with my teeth. Thank you to everyone.
I had a very good experience, no pain or complications with work done, the staff & doctor were great, easy to communicate with, felt very comfortable with everything.
I have been using this dentist for 15 years . Won’t go anywhere else . 100% trust in the advice and great service . The level of care is amazing . Can’t recommend enough .
I saw a friend's wonderful implants and decided to come too. The doctor is kind and lovely, and his technique is excellent. The staff are also kind and polite. Communication via the app to check the status and confirm appointments is very smooth, and when I contacted them the other day because my temporary teeth had come loose, they made an appointment right away and helped me. The location is…
Read the rest of this review
very convenient, and you can enjoy shopping and dining there, so I look forward to going to the clinic.
I’ve been a client of Dentist @ Beach for over ten years now (resident) . Excellent service always, and they’ve rescued my smile. Great value.
I was looking for a new dentist in Pattaya, I was so happy with the service and professional nature of my visits. I highly recommend.
Very uncomplicated very friendly and professional, i will come again
Amazing service did filling white great price will return speak English also
I want to thank Dr Cherry and her staff for their professional and caring service. I had a clean and multiple fillings done. The next day i had 8 teeth prepared for crowns. I was not feeling well when i arrived at the clinic and after 2.5 hours in the chair Dr Cherry kindly arranged for 1 of her assistants to drop me off at my hotel. Service 10/10 finished results 10/10. Dr Cherry does fantastic…
Read the rest of this review
work highly recommended
I had a very good experience, no pain, they staff were great, they treated me like a king, booked me a good accommodation 10/10 I've got a million dollar smile.
Very professional doctor and great customer service I will definitely use Dentist @ Beach in future.
Very good service and have done a great job on teeth
Very nice. Good service. Recommend when you are in pattaya. Very good dentist.
Reply from the clinic
Thank you very much for your review and compliment. We will wait to see you soon.
A disgusting place with absolutely rude staff. We tried to find out how much it would cost based on a dental x-ray. Instead of an answer, I received an irritated letter with some kind of referral to another clinic. After asking for clarification, the receptionist crumpled up the prescription and threw it away. Suddenly, it turned out they were overbooked and couldn't accept it. How then do they…
Read the rest of this review
y handle clients who have questions after their procedures? This seems like one of the worst services I've ever received in hospitable Thailand, especially for money.
Reply from the clinic
It may be misunderstanding as we communicate with you by google translate in Russian text. Our staff never have intentions to rude customers. If you need to xray for periodontal disease, you need to use full mouth OPG xray which we don’t have this machine. You need to go the place that we gave you the details.
Want the same for your own teeth? Send a photo and we will come back with a written quote from Dentist @ Beach.
Ask on WhatsApp