SmileJet

Patients

Reviews of Dentisalud.

Cali, Colombia. 388 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.6

out of 5, from 388 reviews

5 339
4 9
3 6
2 0
1 34
Leja Garzón via Google 1.0 out of 5
The worst there is. They take out a loan without mentioning or explaining it, and when you ask to cancel it, you get no response or anything. The worst customer service, the worst service in general. PLEASE HANDLE REQUESTS RESPONSIBLY.
Reply from the clinic

Response from the owner Edited a year ago"🙋🏻 Hi, we saw your comment on our post. We're sorry you had a bad experience at our dental clinic, and we're here to help. 📩 You can submit your complaint through this link: https://kawak.com.co/dentisalud/pqrs/pqrs_index.php You can also share your concern here. To do so, we'll need your ID number to validate it in our system. We're constantly working to improve your experience 💙"

Gina Paola Molina via Google 1.0 out of 5
Expensive resins that don't last at all. They're already damaged after two months, even though they're sold as if they were the best material. A terrible experience. I have to pay again to have them redone; the sensitivity is awful.
Reply from the clinic

"🙋🏻 Hi, we saw your comment on our post. We're sorry you had a bad experience at our dental clinic, and we're here to help. 📩 You can submit your complaint through this link: https://kawak.com.co/dentisalud/pqrs/pqrs_index.php You can also share your concern here. To do so, we'll need your ID number to validate it in our system. We're constantly working to improve your experience 💙"

Stehania Escobar via Google 1.0 out of 5
One of the worst experiences ever. Six years in orthodontics and they didn't fix a single thing about my teeth. Don't waste your money 💰, especially with dentist Carlos Manuel Velasco. A terrible, absolutely terrible professional. The proof: …
Reply from the clinic

🙋🏻 Hi, we saw your comment on our post. We're sorry you had a bad experience at our dental clinic, and we're here to help. 📩 You can submit your complaint through this link: https://kawak.com.co/dentisalud/pqrs/pqrs_index.php You can also share your concern here. To do so, we'll need your ID number to verify it in our system. We're constantly working to improve your experience 💙

Miguel Angel Ramirez Pena via Google 1.0 out of 5
Avoid this place. Unfortunately, I was persuaded to have a treatment at this establishment. They are extremely incompetent and aggressive towards their clients. Bills are issued arbitrarily, and it always feels like a circus, not a medical practice. Luckily, I stopped the treatment and strongly advise against wasting your time and energy here. For my English-speaking friends, please avoid this…
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this place. They just want your money, not your health.

Amparo Velez via Google 5.0 out of 5
I want to smile again, and I've found the perfect place.
Diana Medina via Google 5.0 out of 5
I appreciated the service from the receptionist, the doctor, and the manager. Thank you.
Gloria Ceron via Google 5.0 out of 5
I really liked everything and I want to start my treatment.
Camilo Sterling via Google 1.0 out of 5
I paid 5,000,000 for a smile makeover. They showed me how my teeth would look, and I liked it. I told the "dentist" very clearly that I didn't want them to be too yellow, but that I wanted them to look natural. In the end, he did what he wanted. I kept that "smile makeover" for less than a year because I didn't feel confident smiling. I really don't recommend it at all. It was a complete waste…
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e of time!

Alex Ospina (Ax Fifa Mobile) via Google 5.0 out of 5
I appreciate the feedback and attention from all the staff.
victor salazar via Google 5.0 out of 5
I liked the attention of all the staff, the evaluation was very complete
Oscar Obispo via Google 5.0 out of 5
I appreciate the attention from Dr. Catalina and all the staff, including the manager.
Ana Nidia Dominguez via Google 5.0 out of 5
I like the evaluation, I started my treatment and I am happy.
Daniela Trigueros via Google 1.0 out of 5
I do not recommend it. Terrible experience with orthodontic treatment and care.
cesar godoy via Google 5.0 out of 5
I am very happy with the attention from all the staff, especially Dr. Eleinis and the manager.
Miguel Caicedo via Google 5.0 out of 5
I want to congratulate the whole team; I really appreciated the attention from all the staff, everyone was very kind and attentive.
JOSE LUIS RUIZ QUIÑONEZ via Google 5.0 out of 5
I appreciated the attention I received at the clinic from all the staff, and I'm very happy to start my treatment.
Laura Ortiz Otero via Google 5.0 out of 5
I appreciated the attention from all the staff; the doctor explained everything very well.
Leidy Ramírez via Google 5.0 out of 5
Excellent service from the advisory girls and all the staff. I recommend it. I am happy with my treatment.
Mariana Abello via Google 5.0 out of 5
Very happy with my orthodontic treatment with you 🥰✨ …
ROBINSON ANDRES SALAZAR MENESES via Google 3.0 out of 5
You need to be vigilant because there are things they might prescribe that aren't covered by what you pay, even though they tell you everything is taken into account. Always ask about anything you'd have to pay extra for. Also, keep in mind that they don't usually do thorough and adequate reviews of your case, so if you have a busy schedule, it's best to be prepared. They're friendly at first, but…
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once you're a client and they have the money, they're not efficient, and the process can drag on without considering your commitments. So, start treatment when you have time or during your vacation.

Angie Tatiana Cuero Dinas via Google 5.0 out of 5
I really liked the experience I had at the clinic
jose moreno via Google 5.0 out of 5
Excellent service, very good attention, and the professionals do a very good job. I've been undergoing treatment for 6 months and I have no complaints.
Tatiana Rubio via Google 5.0 out of 5
The experience at the place I loved the attention I liked a lot from the moment I arrived at the place, very professional work team
Yamileth Gamboa via Google 5.0 out of 5
Very happy with the experience at the clinic and the place is very well located.

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