Patients
Reviews of Dentica Dental.
Johor Bahru, Malaysia. 90 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 90 reviews
i had a bad experience with the admin at the counter. when i came to the clinic for my appointment, the receptionist didn’t smile or greet me at all. i asked about the medication that the doctor was supposed to give me, but she didn’t provide it. later, when i texted her on WhatsApp to ask about it, she didn’t reply. shouldn’t customers be treated properly if you want to maintain the clinic’s…
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image ? but overall, the doctor was nice and professional. the doctor explained everything very well and in detail. the place was also clean and calm. i hope the reception and admin service can be improved in the future 👍🏻
Reply from the clinic
Greetings, If you don't mind, could you please let us know the date and time you will be coming to the clinic? You can contact us personally at +6012-2424 194. Your feedback is very important to us so that we can improve our services and provide a more comfortable patient experience.
Had my tooth extraction at this clinic on Friday 26 of September 2025. The clinic was very clean and the dentist Dr Rika was very friendly and professional. Would definitely recommend this place to my family and friends.
I love the warm and welcoming vibe every time I come here. I've been here three times for some procedures, and the experience has always been great. Dr. Rika is the best! She’s so patient with all my endless questions and explains everything clearly. I could even feel her smiling behind the mask—so reassuring! Booking appointments is super easy via WhatsApp. They respond quickly and are very…
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ry accommodating to my schedule. On one of my visits, my husband needed his tooth checked, and they were kind enough to slot him in even without a prior appointment. Price is definitely affordable too. Highly recommended!
Reply from the clinic
Thank you for your continued support! Reviews like this encourage us to continue to provide the best dental services to our patients. We look forward to your next visit! 😊
Dr explained everything very well. The scaling treatment was quick, painless, and left my teeth feeling incredibly clean.
Reply from the clinic
We really appreciate your support. Thank you for choosing Dentica Dental! 🤗
The best dental experience I've ever had. Dr. Rika was incredibly attentive, prioritizing my comfort while ensuring that the treatment was carried out with great precision.
The doctor was very friendly and the scaling was painless and not painful. The best, will repeat soon.
The service is really good, those of you who have never brushed your teeth can go brush them, my teeth are so bright😁 …
we're VERY HAPPY to have our treatment here ❤️ consulted Dr Rika about our conditions (me and my baby), Dr Rika is super friendly, passionate and gentle. I did painless scaling + polishing, which it was superb - it helped a lot with the pain, which i really enjoyed and the result was amazing. I used to be afraid of seeing dentist and doing any dental procedures but Dentica Dental gave me a very…
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good experience and I am very grateful for that. Sparkling clean clinic, water dispenser/coffee provided, there's also a kids station to entertain them while waiting for turns. Surely will come again, semoga maju jaya terus Dentica Dental ❤️
Other people reviewed okay. But maybe when I came the staff missed my booking. Even though I booked 2 weeks in advance. I was too lazy to go to the clinic again, bringing a baby and coming from far away. So it was just blah.. There were other customers at that time. They told me to wait a while. But in an hour and a half. That's not a while, bro.
Reply from the clinic
Hi, En Hairil Azry, Thank you for taking the time to provide valuable feedback, We are genuinely sorry to hear that you are not satisfied with our service on your last visit. we apologize for your wait time on your visit. We experienced a scheduling error and miscommunication on our part and it was completely unacceptable and disrespectful of your time, We have taken steps to avoid this from happening in the future, We understand that your time is valuable and we apologize for any inconvenience caused
We are from Singapore, it's been a while since we wanted to try dental treatment in JB based on recommendations from friends and relatives. After we found out via TT, my husband and I came and tried it. The place has the best service. Let's go and check it out!! Thank God after the consultation and I'm confident to get my SMILE back. Today the experience is awesome, no trauma, painless and happy…
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for the service.Cleanning, Scaling, patching, polishing and my new "teeth"...hmm All done by Dr Rika Fareiha and her nurses, Ayuni and 2nd Nurse(Sorry missed her), appreciated and thank you so much. Millions of thanks for the service provided.❤️
Doctor Rika is very gentle on treatment and Every procedure has been explained clearly.. well recommended for routine scaling and whitening..will schedule another appointment next 6 months time
This dental clinic is really excellent — affordable, clean, and beautifully designed. The moment you walk in, it smells nice and feels very comfortable. The doctor is professional and friendly, and explains everything clearly before starting any treatment. Very detailed and makes sure patients fully understand the procedure. The treatment itself was gentle and not painful at all. I felt very…
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comfortable throughout the visit. Highly recommended!
Highly recommended!! Who is afraid of tooth extraction can go here. Dr. he is so professional that I don't feel like I have to pull a tooth.
First time coming for dental treatment, the staff and the doctor were friendly. At first I was a bit hesitant because I'm a Sabahan and don't really understand the accent here, but apparently I was wrong because I understood the language the doctor used😁 …
Friendly and very good! Recommended for dental clinic 😆😆 …
Personally, I recommend this clinic. The best Good explanation from Dr. Good staff at the front desk
very ok scaling here.. friendly doc.. good staff.. nice clinic. what else do you want to deny 😂 but why do you make an app first.. because there are so many people.. so if you want to find a cheap dental clinic in this area.. you can go here❤️❤️ …
The doctor is very kind, he came to do a scaling, but he gave all sorts of suggestions. Thank you, doctor. Hopefully, you can open one near Melaka 🩷🩷 …
Good clinic, staff & doctor. Doctor explained the condition of the teeth & other recommendations. I have been to other clinics also during promotions for scaling & polishing but not as good as the service from this clinic in terms of service, staff & also the doctor who is friendly & professional👍.
I had a great experience with Dr .She took the time to explain my tooth condition in detail and made sure I understood every step. Very professional and caring dentist. Thank you, doctor.
The doc is very good and detailed even though he only did scaling but he was very detailed with our teeth, he put numb cream so it didn't hurt too much. If I have the chance I can go again
I have had bad experience with a previous dentist visit for a rough treatment and crazily overcharging, but Dr Salwa was good and gentle. We are your happy clientele. Keep up the good work doc!
The best teeth scaling here. Before scaling, they apply gel, so it's numb and doesn't hurt when scaling. After that, they polish. The doc and staff are also good.
This dental clinic is amazing! The doctor is incredibly kind and gentle, and she explains everything clearly before starting so you will understand what’s going to be done. The whole process was smooth and comfortable. The clinic is so cool, clean, and very cozy. Definitely a must-visit, and yes definitely will come again
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