Patients
Reviews of DentaValdivia Dental Clinic.
Valdivia, Chile. 123 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 123 reviews
This dental clinic provides excellent service, with dedicated professionals who care about your dental health. Starting my orthodontic treatment here was a great choice! 😁👍 …
Excellent service. Punctual hours and professionals who explain the treatments very well. Best of all, everything is done in one place.
Excellent service, quality versus value. I'm pleased with the work done with all my family members. Sincerely, Valeria Garrido
The staff is very attentive and willing to answer our questions and adjust a time based on our needs.
I wrote to confirm the date and time of my baby's second appointment, and they repeatedly told me they couldn't find any records with his name. They even asked me twice if it was at Denta Valdivia. I wrote a first comment here, and after that, they sent me a photo showing they had my son's name wrong, which is why they couldn't find the record. I made a mistake when entering his ID number, but the…
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person never mentioned that they couldn't find it; they just said they couldn't find a record with my son's name. We also have a disagreement regarding the professional who treated him, since I have a name written down, and they tell me someone else saw it. Misunderstandings that end with them pointing out that they "have the backup chat," and of course I also have it to back up their attitude toward the situation. Clearly, a place I hope not to return to. P.S.: I'm editing this comment for the third time at the request of Denta Valdivia.
Good service, but you have to sign more papers than to open a checking account.
They canceled our appointment and rescheduled us for another day. When we tried to reschedule, the receptionist wasn't responding to messages. I called the clinic and the service was terrible; they left me on hold for more than 5 minutes. Awful.
Excellent experience. Dr. Rosas is an excellent professional who made sure I received the best care at all times. The facilities were spotless, and the staff was friendly. I highly recommend him.
Good service at reception and very kind to their patients!
Good clinic, very organized with the COVID protocol, friendly and very good service
The service is excellent, the hygiene and cleanliness regarding COVID are superb 👍 The telephone service is also great, I love this clinic. Congratulations! …
Excellent service. Very professional and friendly from the moment you walk in. I highly recommend it. And the place is beautiful; you can see the love and dedication in every detail.
At first glance it gave me a very good impression, clean, tidy and the staff very friendly.
Excellent reception and everything was very fast, only parking is lacking but there is a very good one next door.
Reply from the clinic
Hi, thanks for your comment. We have an agreement with a street parking lot across the street from our building, where you can get a discount of over 50%. Just ask at reception when you leave. Cheers!
Everything is perfect, the dentists are lovely, the secretaries are very kind, 100% recommendable, and Miss Maria Jesús is lovely.
Everything is wonderful, especially the service from the receptionist (María Jesús). It's the best clinic in Valdivia, I highly recommend it!
Excellent care team, very concerned with providing the best care and monitoring the treatments of their patients.
Today I contacted this clinic about evaluations, and the person who answers messages on Instagram simply said yes without greeting me or providing any further information. I will not be using their customer service.
I understand that the quality of the professionals is good, that the technology is state-of-the-art, but the service from reception to the treatment room is terrible. They should treat patients better and understand that improving a smile is improving quality of life. Therefore, I suggest a little more empathy for those who dream of a better smile, whatever their socioeconomic level.
Excellent place, everything is tidy and clean. It also has agreements with Fonasa and is very available. 10/10
Very good and quality service. Very punctual and friendly professionals.
Good care, friendly, good facilities, and the specialists I have had have been very clear and professional in their diagnosis, without rushed treatments.
The receptionist, the dentists, and the facilities were impeccable. I will continue to receive care at this clinic.
My two daughters are treated at Denta clinic, excellent service.
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